Choose dates to view prices

Candlewood Suites Hartford Downtown, an IHG Hotel

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Candlewood Suites Hartford Downtown, an IHG Hotel

Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 star property
Hartford hotel in city center

8.0/10 Very Good

389 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
The price is $119
Price available on 2/9/2023
Map
370 Market Street, Hartford, CT, 06120

Room options

About this area

What's nearby

  • In Downtown Hartford

Getting around

  • Bradley Intl. Airport (BDL) - 20 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 45 min drive
  • Windsor Station - 13 min drive
  • Hartford Union Station - 15 min walk
  • Windsor Locks Station - 15 min drive

Restaurants

  • City Steam Brewery - 9 min walk
  • Woody's - 9 min walk
  • Sorella - 9 min walk
  • Jojo's Coffee Roasting Co - 10 min walk
  • Vaughan's Public House - 10 min walk

About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Candlewood Suites Hartford Downtown, an IHG Hotel is a great choice for a stay in Hartford. Guests can visit the fitness center for a workout, and freebies like WiFi, self parking, and wired Internet are added perks. Fellow travelers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (up to 80 lbs per pet)*
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 1 space per unit)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (650 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Fitness center
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate dining area

Freshen up

  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • A damage deposit of USD 100.00 will be collected before check-in

Pets

  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Frequently asked questions

Does Candlewood Suites Hartford Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Hartford Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Candlewood Suites Hartford Downtown, an IHG Hotel?
As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown, an IHG Hotel on Feb 9, 2023 start from $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites Hartford Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Candlewood Suites Hartford Downtown, an IHG Hotel?
Yes, there's a pool.
Are pets allowed at Candlewood Suites Hartford Downtown, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 75.00 per pet, per stay.
Is parking offered on site at Candlewood Suites Hartford Downtown, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Candlewood Suites Hartford Downtown, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites Hartford Downtown, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Candlewood Suites Hartford Downtown, an IHG Hotel?
Yes. Nearby restaurants include City Steam Brewery (9-min walk), Woody's (9-min walk), and Sorella (9-min walk).
Does Candlewood Suites Hartford Downtown, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Candlewood Suites Hartford Downtown, an IHG Hotel like?
Candlewood Suites Hartford Downtown, an IHG Hotel is in Downtown Hartford, a short 12-minute walk from XL Center and 12 minutes' walk from Xfinity Theatre. Travelers say this hotel is in a good location.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Denise, 2-night trip
Verified Hotels.com guest review

6/10 Good

Expensive and not at all accommodating!!
Although this room was ko poor
Colleen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was very convenient to the event
Convenient to the venue we were attending, Room had been smoked in recently,we called the desk but no other available rooms left. The dropped of a can of air freshener. The room was fairly clean, there is no daily room cleaning/towel service unless you request or you go down and get what you need from the desk. The first night ,the front desk seemed short staffed
Martin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elijah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eleanor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a wonderful day
Verified Expedia guest review

10/10 Exceptional

Nice suite style
Craig, 4-night business trip
Verified Expedia guest review

6/10 Good

It was not the best. Room was sparsely stocked. Kitchenette only had one package of coffee, only 2 towels ( most girls need 2 just for themselves). There were large holes in my bedding, pillows were old and uncomfortable. Staff never smiled or made you feel welcomed. Overall disappointing.
Tammy, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Wayne, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It is a very convenient location to downtown. There is also plenty of parking and the hotel is very clean. Room has a kitchen and work area. Very please every time I stay here.
David, 1-night romance trip
Verified Expedia guest review