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All properties in Springbrook, Queensland, Australia
Chalets

The Mouses House Rainforest Retreat

Luxury chalet in Springbrook with outdoor pool and indoor pool

  • Free WiFi and free parking

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Standard Studio, Non Smoking, Kitchen - Balcony
  • Indoor Pool
Indoor Pool. Image 1 of 32
1 / 32Indoor Pool
2807 Springbrook Road, Springbrook, 4213, QLD, Australia
9.8.Exceptional.
  • Loved the stay the heating with the fire place was perfect for the cold nights, we got to…

    Sep 15, 2019

  • We booked a family of four and were given the comfortable Chalet Doc, which can…

    Apr 8, 2019

See all 9 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 13 smoke-free guestrooms
  • Indoor pool and outdoor pool
  • Breakfast available
  • Bar/lounge
  • Outdoor tennis court
  • Spa services

Feel at home

  • Cribs/infant beds (surcharge)
  • Sofa bed
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave

What’s around

  • Gondwana Rainforests of Australia - 1 min walk
  • Springbrook National Park - 2 min walk
  • Canyon Lookout - 12 min walk
  • Bilbrough Falls - 16 min walk
  • Numinbah Nature Reserve - 23 min walk
  • Springbrook Research Observatory - 2.9 mi / 4.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Studio, Non Smoking, Kitchen
  • Standard Studio, Non Smoking, Kitchen
  • Standard Studio, Non Smoking, Kitchen
  • Standard Studio, Non Smoking, Kitchen

What’s around

Landmarks

  • Gondwana Rainforests of Australia - 1 min walk
  • Springbrook National Park - 2 min walk
  • Canyon Lookout - 12 min walk
  • Bilbrough Falls - 16 min walk
  • Numinbah Nature Reserve - 23 min walk
  • Springbrook Research Observatory - 2.9 mi / 4.7 km
  • Purling Brook Falls - 3 mi / 4.8 km
  • Best Of All Lookout - 3.3 mi / 5.3 km
  • An.Ki.Da Nature Refuge - 3.6 mi / 5.8 km
  • Springbrook Conservation Park - 10.4 mi / 16.8 km
  • Boomerang Farm Golf Course - 14.1 mi / 22.7 km

Getting around

  • Coolangatta Airport (OOL) - 46 min drive
  • Varsity Lakes Station - 45 min drive
  • Airport shuttle (surcharge)
map
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2807 Springbrook Road, Springbrook, 4213, QLD, Australia

At a glance

Size

  • 13 apartments

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite extended parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

The manager

Speaks: English, German

At the property

Food and drink

  • English breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Spa services on site
  • Spa tub
  • Free bicycles on site
  • Tennis on site
  • Sauna

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 12
  • Year Built - 1980
  • Garden
  • Picnic area
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Grab bar - near toilet

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Fireplace
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • IPad
  • IPod docking station
  • Video-game console
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

More

  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of AUD 22.5 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 100 per vehicle (one way)

Children and extra bedsPay at property

  • Cribs/infant beds are available for AUD 5.00 per day

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Mouses House Rainforest Retreat Springbrook
  • Mouses House Rainforest Retreat
  • Mouses Rainforest Retreat Springbrook
  • Mouses Rainforest Retreat
  • The Mouses House - Springbrook Mt Hotel Springbrook
  • The Mouses House Rainforest Retreat Chalet
  • The Mouses House Rainforest Retreat Springbrook
  • The Mouses House Rainforest Retreat Chalet Springbrook

*See fees and policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 8 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Rainforest Retreat Cafe (3 mi), Dancing Waters Cafe (3 mi), and The Lost Fawn Cafe (3 mi).
  • Yes, an airport shuttle is available. The charge is AUD 100 per vehicle one way.
  • Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Relax in the spa tub and take invigorating swims in the indoor and outdoor pools. The Mouses House Rainforest Retreat also has a sauna and a picnic area, as well as a garden.
9.8.Exceptional.
  • 10.0.Exceptional

    What a beauty!!!!

    Lovely experience. Great staff

    quintin, 1 night family trip, Mar 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a good getaway from buslting city life. Host, Wayne, has been very helpful and patience with providing answers to all our questions. He lives on site, hence finding him isn't difficult at all. Resort has all the essential (if not more) that you need ; it's a very warm and comfortable chalet. My family love our stay here, and Mouses made our stay at Springbrook very memorable. Hope to be back some day again!

    Stella, 2 night family trip, Feb 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tranquility...seclusion Lovely spa outdoors near the babbling creek. Quality furnishings throughout. Complete relaxation here. Peace and quiet. visiting wildlife was lovely.

    2 night romance trip, Feb 5, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Excellent place to stay we highly recommend staying in this wonderful part of the world

    1 night family trip, Jan 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Short but happy stay

    The hosts were very friendly and there were plenty of activities to do and see. Eg board games etc. The place was cosy with a warm fireplace and just gives u thag rustic feel away from the city. Gd place to unwind. Internet connection is non-existent/super slow even on telstra network

    Wee Meng, 1 night family trip, Oct 8, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, May 14, 2019

    Verified Lastminute guest review

  • 10.0.Exceptional

    Rachel, 3 night romance trip, May 13, 2019

    Verified Hotels.com guest review

See all 9 reviews