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All properties in Nashville, Tennessee, Nashville-Davidson, United States of America
1 room, 2 adults

Thompson Nashville

4-star4 stars
Great for familiesThis property has good facilities for families.
401 11th Ave S, Nashville, TN, 37203, United States of America

4-star hotel with restaurant, near Nashville Broadway
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,936 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
WiFi
Good internet service
Location
Great location
Bar
Bar is awesome

Thompson Nashville

from $299
  • Room, 1 King Bed, Corner
  • Room, 2 Double Beds, Accessible, Corner
  • Room, 2 Double Beds, Accessible (Shower)
  • Room, 2 Double Beds, Corner
  • Room, 2 Double Beds
  • Room, 2 Double Beds, City View
  • Room, 1 King Bed, Accessible (Shower)
  • Executive Suite
  • Room, 1 King Bed, City View
  • Room, 1 King Bed
  • Studio Suite, Accessible
  • Suite (Thompson)

What’s around Thompson Nashville

Landmarks

  • In Downtown Nashville
  • Nashville Broadway - 2 min walk
  • Country Music Hall of Fame and Museum - 12 min walk
  • Music City Center - 13 min walk
  • Bridgestone Arena - 13 min walk
  • Nashville Convention Center - 15 min walk
  • Johnny Cash Museum - 16 min walk
  • Ryman Auditorium - 17 min walk

Getting around

  • Nashville, TN (BNA-Nashville Intl.) - 11 min drive
  • Smyrna, TN (MQY) - 28 min drive
  • Nashville Riverfront Station - 19 min walk
  • Nashville Donelson Station - 11 min drive
  • Hermitage Station - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing on site
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

LA Jackson - This rooftop bar serves light fare only.

The Marsh House - This restaurant specializes in seafood.

Killebrew - Onsite coffee shop.

Thompson Nashville’s small print

Also known as

  • Thompson Nashville Hotel
  • Thompson Nashville Hotel
  • Thompson Nashville Nashville
  • Thompson Nashville Hotel Nashville

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Valet parking costs USD 42 per night with in/out privileges

Breakfast costs between USD 10 and USD 40 for adults, and USD 10 and USD 40 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 699 reviews

Very Good 8.0
Housekeeping lacks tremendously!
The overall hotel was very nice and beautiful, however our room 725, the bathtub was very unclean. There was psuedomas and mold growing in multiple places on the tiles and around the tubs which really grossed me out. Housekeeping only brought fresh towels at 4:30pm and never offered to clean or tidy up our room. For the price that is the least I would expect. A little bleach and scrubbing and it would have been perfect! The beds were okay, if you prefer a very firm mattress. The front desk service, lobby, room service, Marsh resturant, and location were great. Overall it was a pretty good I’m guessing you are paying more for the location.
Robert, us2 night family trip
Fair 4.0
I stay at the Thompson hotel chain frequently; Chicago, Nashville, and the Cape in Cabo. I have never been so disappointed in my life this last stay at Thompson Nashville. I booked an Executive Suite for my stay in Nashville during a long roadtrip from MN to FL. End of a long driving day treat for myself and my niece. $750, booked on Expedia. Got there, the gal said I did not get the Executive Suite; I said I paid $750 for the Executive Suite, she said "you booked this on some site, so I don't know what you booked, so this is what you get". Um, what? So then I asked for the Manager, gal came back and said "well, I guess I will have to upgrade you", reluctantly. Upgrade me to the room I paid for, wow that's so nice. She was very irritated, rude, condescending, and for heavens sakes if someone pays $750 for a hotel room, how on earth can you act like that? Then she went on to complain that we had our dog with us, which was on my reservation, and said we don't allow dogs in that room but I guess we will this one time. We were treated like low class garbage. I was so thrown back by being treated this way,100% because of the principal of it of course, that I cancelled our return reservation. I recently booked at $8k trip at the Cape Thompson in Cabo for January - rethinking that. The Manager sent me a message on Expedia and said to email her, which I did, no response. I will gladly give $750 to another hotel. Done.
Anonymous, usOther trip
Very Good 8.0
Wonderful Customer Service at Thompson Hotel
The Thompson hotel in Nashville is located in a great area with a lot of restaurants and bars within walking distance. The hotel decor was mid century modern (not my cup of tea but my husband enjoyed it). The staff was ABSOLUTELY hands down one of the nicest and most customer service focused teams that we have encountered in a long time. I travel a lot for business and stay in a lot of nice hotels and they were as top notch as other hotels such as the Four Seasons, Trump, etc. The roof top bar caters to very young 20 something's and in the late evening hours being in the elevator with some of their patrons was not a great experience especially since we were there over a holiday. The Marsh House Restaurant in the hotel was fabulous and I had one, if not the best, pork chops I have ever had. It was my husband's b-day and without making a big scene they made him feel very special and treated us very kind. I highly recommend this hotel based on the staff alone. The minor annoyances are definitely easy to overlook. Note: they do charge for parking which we were not aware of seeing we had a pre-paid Expedia package but when we asked about why we were not advised of that they were very nice and refunded one night of parking. The parking rate is pretty high so be aware if you need to park your car.
CK, usFamily trip
Exceptional 10.0
Great Hotel in Great Area....
This hotel is top notch in general....very minimal like there is no place to put your folded clothes...they have shoe cubbies in the closet which I used for clothing (that was weird) no comfy chair to sit or read in (just had desk chair) and the beds not very comfortable....the roof top bar is great and location perfect
us3 night family trip
Exceptional 10.0
Beautiful hotel!
This hotel definitely lived up to our expectations. Located in the Gulch area, it is walking distance to a lot of shopping, bars, and restaurants. The hotel decor is amazing! It is very trendy- wood floors, floor to ceiling windows, and a nice mix of modern and old. The valet and front desk staff were excellent! They were always very inviting and willing to help in any way possible. They remembered our names and made really good recommendations for places to go. The roof top bar was really posh and seemed like it was the place to be. The drinks were good and expensive but expected when you go to a place like this. The restaurant inside the hotel looked good although we never tried it. We had a couple of drinks when we arrived and would have likely tried more drinks and some appetizers but the bartenders were not very attentive and missed the opportunity. The only suggestion I would want to make is to not go to the coffee shop adjacent to the hotel. It was the worst coffee with the worst service! The ladies there looked miserable and were just plain rude! It definitely ruined the mood from the nice atmosphere of the hotel. I would definitely recommend the hotel for a romantic getaway or hanging out with friends. https://www.tripadvisor.com/ShowUserReviews-g55229-d10395858-r464718360-Thompson_Nashville-Nashville_Tennessee.html#
usRomance trip

Thompson Nashville

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