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Mountain House Inn

Photo gallery for Mountain House Inn

Front of property
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Mountain House Inn

Mountain House Inn

2.0 star property
Hotel with 2 outdoor pools, near Ripley's Aquarium of the Smokies

7.6/10 Good

1,027 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is $70
Price available on 10/2/2023
Map
247 Newton Lane, Gatlinburg, TN, 37738

Room options

About this area

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Great Smoky Mountains National Park - 23 min walk
  • Anakeesta - 1 min drive
  • Gatlinburg SkyLift Park - 6 min drive
  • Gatlinburg Convention Center - 3 min drive
  • Great Smoky Mountains National Park Headquarters - 13 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 17 min drive
  • Dolly Parton's Stampede Dinner Attraction - 12 min drive
  • LeConte Center at Pigeon Forge - 16 min drive
  • Island at Pigeon Forge - 20 min drive
  • Christmas Place - 17 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • Cheese Cupboard & Hofbrauhaus - 3 min walk
  • Pancake Pantry - 5 min walk
  • New Orleans Sandwich Company - 6 min walk
  • Tom & Earl's Back Alley Grill - 7 min walk
  • The Best Italian on the Parkway - 7 min walk

About this property

Mountain House Inn

Mountain House Inn puts you 0.2 mi (0.4 km) from Ripley's Aquarium of the Smokies and 1.2 mi (1.9 km) from Great Smoky Mountains National Park. Guests can take a dip in one of 2 outdoor pools, and freebies such as WiFi and self-parking are added perks. A seasonal outdoor pool and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 9:00 PM
  • Minimum check-in age – 19
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in hours are 3-11 PM on Saturdays and Sundays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • BBQs

Travelling with children

  • Children's pool

What to do

  • Skiing nearby

Facilities

  • Picnic area
  • 2 outdoor pools

Accessibility

  • In-room accessibility (selected rooms)

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Frequently asked questions

Does Mountain House Inn offer free cancellation for a full refund?
Yes, Mountain House Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mountain House Inn?
As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at Mountain House Inn on 10 Feb 2023 start from $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mountain House Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mountain House Inn?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mountain House Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mountain House Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Mountain House Inn?
You can check in from 3 PM - 9:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Mountain House Inn and nearby?
Have fun with nearby winter activities such as skiing. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a picnic area.
Are there restaurants at or near Mountain House Inn?
Yes. Nearby restaurants include Cheese Cupboard & Hofbrauhaus (3-min walk), Pancake Pantry (5-min walk) and New Orleans Sandwich Company (6-min walk).
What's the area around Mountain House Inn like?
Mountain House Inn is a short 4-minute walk from Ripley's Aquarium of the Smokies and 6 minutes' walk from Anakeesta. Travellers say that the area is very quiet, and great for skiing.

Reviews

7.6

Good

7.5/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.1/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

close to parkway
Our room was clean. Check in/out was easy. Plenty of towels and hot water. Beds comfy. Close walk to the parkway, food and shops.
Diana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was great. We had a king room that was a good size room. Will go back
Glen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Randy, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Josemari, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

DON’T LET THE REVIEWS SCARE YOU!!!!!
Don’t let the reviews scare you. Yes the place is a little outdated but it was clean staff was very nice and it was a close walk to downtown Gatlinburg. I will definitely stay here again. The view of the mountains was great.
Shirley, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Unhappyd
The lady at the front desk wasn't at all friendly. The room was dirty there were two long black hairs under the pillow and the sheets didn't smell like they had been washed.The pillow cases on the pillows were really wrinkled like someone had recently used them before we got there.My husdand got to take a lukewarm shower I however didn't because the water was ice cold.I called the front desk she said she had just got there and nobody else complained so that was pretty much end of conversation. We only stated the one night and will not stay again.My husband went to the lobby for coffer.That didn't happen.We got out of there and went to Helen Ga.People in Helen Ga believe in customer service. I have pictures of things that are broken and need to be replaced.But not posting them because I think that everyone gets the picture.Happy New Years!! S H
Teresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Betty, 1-night family trip
Verified Hotels.com guest review