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Hyatt Regency Dubai Creek Heights

Luxury hotel with spa, near Dubai Creek

  • Free WiFi
From
$123

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  • Club Room, 1 King Bed - City View
  • Club Room, 1 King Bed - City View
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20th Street, Dubai Healthcare City, Dubai, 5668, United Arab Emirates
8.0.Very Good.
  • The staff is kind and the rooms are spacious. The rooms could have paintings in them.…

    Jul 7, 2021

  • A nice place to stay!!

    Jun 17, 2021

See all 192 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Transportation options
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 463 guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Cookware, dishware, and utensils

What’s around

  • In Bur Dubai
  • Dubai Creek - 18 min walk
  • City Centre Deira - 44 min walk
  • BurJuman Mall - 2.7 mi / 4.4 km
  • Dubai World Trade Centre - 4.2 mi / 6.7 km
  • Gold Souk - 5.4 mi / 8.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 1 King Bed
  • Club Room (2 Single Beds)
  • Deluxe Room, 1 King Bed
  • Deluxe Room (2 Single Beds)
  • Junior Suite
  • Standard Room, 1 King Bed
  • Regency, Suite, 1 King Bed
  • Regency, Executive Suite
  • Room (2 Single Beds)
  • Deluxe Room (2 Single Beds, Club Access)
  • Deluxe Room, 1 King Bed (Club Access)
  • Suite (EMIRI)
  • Suite (prince)
  • Deluxe Room (2 King Beds)
  • Room, 1 King Bed (Creek View)

What’s around

Landmarks

  • In Bur Dubai
  • Dubai Creek - 18 min walk
  • City Centre Deira - 44 min walk
  • BurJuman Mall - 2.7 mi / 4.4 km
  • Dubai World Trade Centre - 4.2 mi / 6.7 km
  • Gold Souk - 5.4 mi / 8.7 km
  • Dubai Festival City Mall - 5.9 mi / 9.4 km
  • Dubai Mall - 6 mi / 9.6 km
  • Burj Khalifa - 6.9 mi / 11.1 km
  • Dubai Silicon Oasis - 12.8 mi / 20.5 km
  • Jumeirah Beach - 18.3 mi / 29.4 km

Getting around

  • Dubai Intl. Airport (DXB) - 8 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 24 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Health Care City Station - 12 min walk
  • Oud Metha Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle
  • Free shopping center shuttle
Profile: Bur Dubai

Profile: Bur Dubai

Bur Dubai is recognized for its riverfront and rich culture, and visitors here can see top sights like Dubai Creek and BurJuman Mall. This family-friendly Dubai neighborhood is known for its cafés and restaurants.

You can browse for treasures at Meena Bazaar, Lamcy Plaza, and Wafi City Mall. During your visit, enjoy fun activities like tours, along with interesting places such as Dubai Cruise Terminal.

map
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20th Street, Dubai Healthcare City, Dubai, 5668, United Arab Emirates

At a glance

Hotel size

  • This hotel has 463 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (AED 50 per day)
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing on site
  • Pool umbrellas
  • Spa tub
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 34445
  • Conference space size (meters) - 3200
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Ukrainian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

La Tablita - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Sufra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Market24 - This delicatessen specializes in international cuisine. Open daily.

Eve Penthouse & Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Refundable depositPay at property

  • Deposit: AED 200.00 per night

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 900
  • New Year's Eve (31 December) Gala Dinner per child: AED 450 (from 6 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 207 per vehicle (one way)

Children and extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for AED 122.0 per day
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Valet parking costs AED 50 per day

Pool, spa, and gym (if applicable)Pay at property

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt regency Dubai creek Heights Dubai Hotel
  • Hyatt Regency Dubai Creek Heights
  • Hyatt regency Dubai creek Heights Dubai
  • Hyatt Regency Creek Heights Hotel
  • Hyatt Regency Creek Heights
  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt Regency Dubai Creek Heights Dubai
  • Hyatt Regency Dubai Creek Heights Hotel Dubai

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hyatt Regency Dubai Creek Heights does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs AED 50 per day.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and Mexican cuisine. Nearby restaurants include Qbara (8-min walk), Cactus Cantina (9-min walk), and Medzo (10-min walk).
  • Yes, an airport shuttle is available. The charge is AED 207 per vehicle one way.
  • Hyatt Regency Dubai Creek Heights has 3 bars, a spa, and an outdoor pool, as well as a Turkish bath and an arcade.
8.0.Very Good.
  • 8.0.Very Good

    Room Size Breakfast

    4 night trip with friends, May 16, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Worst stay ever and I didn’t recommend it at all, and the staff have charged me something I didn’t want which is really irritating

    4 night family trip, Dec 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay

    Exceptional service and very friendly staff

    Mohamad, 2 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    very bad Hotel and poor location charging extra money as booking price

    JohnBauer, 8 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    Nasty carpet and bathroom isn’t clean. Room service doesn’t do a good and thorough job cleaning the bathroom. Improvements needed to lobby appearance, services, and arrangements.

    SKD, 19 night family trip, Dec 11, 2019

    Verified Orbitz guest review

  • 2.0.Poor

    Stupid reception... uneducated working personals..

    2 night business trip, Oct 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was great and the staff were very accommodating

    J.McFadden, 3 night romance trip, Oct 8, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    I liked the modern interior and the fact that there is a nice rooftop lounge with stunning view of Dubai. good ruing Oct-March every year. what I didnt like is that hotel staff keep using the guests elevator all the time which makes it a pain to get to your room as the staff usually hop on and off during your elevator trip, stopping on several floors. one more thing is the smell of breakfast cooking every morning in my room, I beleive the exhaust hood is right near the AC fresh air inlet at the roof, needs to be fixed. the breakfast choice is definitely not a 5 star.

    Wissam, 2 night trip, Oct 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Convenient location, friendly staff, rooms are somewhat outdated, particularly the carpet

    4 night business trip, Sep 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    It was good ........................................

    1 night trip, Aug 19, 2019

    Verified Expedia guest review

See all 192 reviews