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Hyatt Regency Dubai Creek Heights

Photo gallery for Hyatt Regency Dubai Creek Heights

Exterior
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Three-Bedroom Family Suite - Free Breakfast & Lounge Access | Pillowtop beds, minibar, in-room safe, desk
Terrace/patio
Meeting facility

Overview of Hyatt Regency Dubai Creek Heights

Hyatt Regency Dubai Creek Heights

5.0 star property
Luxury hotel with 2 restaurants, near Dubai Creek

8.4/10 Very Good

668 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is $75
Price available on 4/3/2023
Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
Main amenities
  • 2 outdoor pools
  • 2 restaurants and 3 bars/lounges
  • Breakfast available
  • Children's pool
  • Daily housekeeping
  • Fitness center
  • Full-service spa
  • Pool bar
  • Rooftop terrace
  • Sauna
  • Spa tub
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Cookware, dishware, and utensils
  • Free cribs/infant beds
  • Private bathroom

Room options

About this area

What's nearby

  • In Bur Dubai
  • Dubai Creek - 25 min walk
  • BurJuman Mall - 9 min drive
  • City Centre Deira - 7 min drive
  • Dubai World Trade Centre - 6 min drive
  • Dubai Fountain - 8 min drive
  • Gold Souk - 8 min drive
  • Dubai Mall - 8 min drive
  • Dubai Cruise Terminal - 14 min drive
  • Burj Khalifa - 10 min drive
  • La Mer - 9 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 38 min drive
  • Al Maktoum Intl. Airport (DWC) - 42 min drive
  • Health Care City Station - 12 min walk
  • Oud Metha Station - 21 min walk
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Omni Club Dubai: Address, Phone Number - 11 min walk
  • Bijou Patisserie - 12 min walk
  • Eve Penthouse & Lounge - 4 min walk
  • Rolling Cones - 2 min walk
  • Pool Bar - Hyatt Regency Dubai Creek Heights - 4 min walk

About this property

Hyatt Regency Dubai Creek Heights

Putting you within a 10-minute drive of Dubai Mall and Burj Khalifa, Hyatt Regency Dubai Creek Heights features a rooftop terrace and offers an airport shuttle (available 24 hours) for AED 207 per vehicle. You can visit the spa to be pampered with deep-tissue massages, facials, or hydrotherapy, and La Tablita, one of 2 restaurants, serves Mexican cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers like the helpful staff and airport proximity. Public transportation is close by: Health Care City Station is just 12 minutes by foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 463 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 coffee shops
  • 24-hour room service
  • 3 bars/lounges
  • Poolside bar

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Lifeguard on site
  • Supervised childcare (surcharge)

What to do

  • Golfing

Working away

  • Business center
  • Computer station
  • Conference center (34445 square feet of space)

Services

  • 24-hour front desk
  • Bike storage
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Hair salon
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 2 outdoor pools
  • Arcade/game room
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • ATM/banking
  • Banquet hall
  • Bicycle parking
  • Built in 2015
  • Fitness center
  • Full-service spa
  • Local culture & ecosystem education
  • Massage/treatment rooms
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Spa tub
  • Steam room
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options

Accessibility

  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium cable/satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Alarm clock
  • Bed sheets provided
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Pillowtop mattress
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Desk chair
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Cookware, dishes, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • Energy-saving features in guestrooms
  • In-room safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

La Tablita - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Sufra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Market24 - This delicatessen specializes in international cuisine. Open daily.
Eve Penthouse & Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Refundable deposits

  • Deposit: AED 200.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1200
  • New Year's Eve (31 December) Gala Dinner per child: AED 600 (from 6 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle service is offered for an extra charge of AED 207 per vehicle (one way)
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 122.0 per day
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

<p>This property uses a grey water recycling system. </p><p>Guests can rest easy knowing there's a fire extinguisher on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Frequently asked questions

Does Hyatt Regency Dubai Creek Heights offer free cancellation for a full refund?
Yes, Hyatt Regency Dubai Creek Heights does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Regency Dubai Creek Heights?
As of Apr 2, 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Dubai Creek Heights on Apr 3, 2023 start from $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Dubai Creek Heights?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Dubai Creek Heights?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Dubai Creek Heights?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hyatt Regency Dubai Creek Heights?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hyatt Regency Dubai Creek Heights?
Yes, an airport shuttle is available. The charge is AED 207 per vehicle one way.
What are the check-in and check-out times at Hyatt Regency Dubai Creek Heights?
You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hyatt Regency Dubai Creek Heights and nearby?
Hyatt Regency Dubai Creek Heights has 2 outdoor pools, 3 bars, and a spa, as well as a steam room and an arcade.
Are there restaurants at or near Hyatt Regency Dubai Creek Heights?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Mexican cuisine.
Does Hyatt Regency Dubai Creek Heights have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hyatt Regency Dubai Creek Heights like?
Hyatt Regency Dubai Creek Heights is in Bur Dubai, a short 10-minute walk from Wafi City Mall and 14 minutes' walk from American Hospital Dubai.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

4/10 Fair

Not what I expected
Room was good with good view. When you order food they don’t let it be delivered to your room. Not by they delivery people or the staff. You must go down and get it. Bath rob was not clean. it had three disgusting stains. They don’t serve complimentary water at the swimming pool like other hotels. They had weird sign in and out paper that the guest must fill it themselves. Breakfast timing ends at 10:30 am which is weird since the high traffic for the breakfast is from 9:30 to 10:30 am They had two venues one with windows with limited space (it had left tables empty but they said it’s booked! Which is weird for first come first serve). The other venue is far away and two floors under and with no windows. They said the breakfast is intercontinental breakfast. It seemed limited and not what expected. The juice is not fresh which is really disappointing
Ali, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very polite staff, close to airport, Nice breakfast
shoaib, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nir, 6-night business trip
Verified Hotels.com guest review

8/10 Very Good

Pleasant stay with lounge access.
Plus points. Comfy beds, nice decor and room size plus the hotel smells gorgeous. Breakfast and canopies as part of lounge access are both very good for choice. Negative points. The lounge itself is a bit drab and has little on offer. Limited drink selection at evening canopies. Have to request sheets and towels to be changed at reception as opposed to just leaving a card or placing them in the bath - too eco in my view and trying to coerce customers into that choice.
Alan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Customer service and everything
Verified Expedia guest review

10/10 Exceptional

Akhter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely outstanding hotel. Great location. Amazing service, awesome breakfast, brilliant layout of recreational facilities. We will definitely return here.
Akhter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khaled, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Krishna Prasad, 2-night trip
Verified Hotels.com guest review