Park Plaza Apartments

Great location, good breakfast, but the room (or rather, apartment) looks like it could use a nice "facelift" - new curtains, clean carpet, replace the bathroom appliances, etc.

Hotel in nice location with great restaurants around it. The hotel price is very cheap . It provides take away breakfast daily and this is very helpful if you are rushing for tour early in the morning.

First thing to point out is that this facility is different from Park Plaza Hotel which is located around the corner. This facility is centrally located and as such great for someone visiting Santiago. While the facility is well-kept, it is a little dated. It could use some modernizing. My main issue with the facility is the breakfast and the front desk staff. The breakfast is delivered late afternoon a day earlier. Essentially, it is cold breakfast that includes one coffee sachet. On the plus side, the room has two-faced cookers, electric water boiler, and utensils for small meals. The staff manning the front desk (there is no reception to talk about) are generally indifferent; they simply buzz you in and out of the facility and more often than not, do not even say ‘Hello’ as you go through. I recommend this facility with reservation.

Good location. Helpful staff. It was nice to have the kitchenette and also the light breakfast that was delivered each day. We would stay here again.

Very clean, great location, walking distance to shopping and metro

Staff very helpful and friendly. Property grounds , lobby and building generally well kept and clean. However, apartment I stay appointment needs upgrading. Safety issues are of concern: power points in kitchen and living area only available from a power point extension hanging from behind microwave above the sink. Temperature of room ( floor heating) constantly warm even on warm/ hot days. Waste of energy. Surely one can open the windows to regulate temperature in room but the waste of energy and cost ($)still not addressed. Staff very friendly and helpful.

Good location only not a great property if weather is cool. Hotel was always cold with no way to increase interior temperature in early fall.

I was disappointing, after I spoken to the receptionist about me leaving 10 packets of tim tams in my room nobody bother to let me know if they checked or they found them in the room which I left them when I was changed to another room on the first day I arrived because I was not happy the room I was allocated in the first room. I after speaking with the hotel manager and even sending him an email with a picture of what I was missing I never received any feedback about my issues from anybody.

Great location, friendly staff but the Appartment rooms need a facelift and cleaning. Dust in the corners around the entire Appartment and the curtains need to be washed.

Tipo de habitación estilo suite y ubicación del Hotel. Permiten uso de amenidades y servicios del Hotel Park Plaza muy cercano