Hyatt Place Buffalo/Amherst in Buffalo: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Suburban hotel in Amherst with indoor pool and restaurant

Desk, blackout drapes, soundproofing, iron/ironing board

Overview
Rooms
Location
Amenities
Policies

9.2/10 Superb

Property highlights

Free WiFi

5020 Main Street, Amherst, NY, 14226

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Free airport shuttle
24-hour fitness center
Spa tub
Room service
Coffee shop/cafe
Business center
3 meeting rooms
24-hour front desk

Feel at home

Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Cable/satellite TV service

Room options

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

368 sq ft
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

320 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed

347 sq ft
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Basic Room, 1 King Bed with Sofa bed

300 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed (High Floor)

347 sq ft
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

About this area

What's nearby

University at Buffalo - South Campus - 4 min drive
University At Buffalo - North Campus - 5 min drive
Walden Galleria Mall - 6 min drive
Buffalo Zoo - 9 min drive
Shea's Performing Arts Center - 12 min drive
Buffalo Niagara Convention Center - 12 min drive
KeyBank Center - 13 min drive
Canalside - 14 min drive
Lake Erie - 15 min drive

Getting around

Buffalo Niagara Intl. Airport (BUF) - 9 min drive
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 25 min drive
Buffalo-Depew Station - 8 min drive
Buffalo-Exchange Street Station - 14 min drive
Niagara Falls Station - 28 min drive
Free airport shuttle

Restaurants

D'Avolio - 19 min walk
Giancarlo’s Sicilian Steakhouse - 10 min walk
Moor Pat - 2 min drive
Charlie the Butcher's Kitchen - 3 min drive
Dibella's Old Fashioned Submarines - 7 min drive

About this property

Hyatt Place Buffalo/Amherst

Hyatt Place Buffalo/Amherst offers a free airport shuttle during limited hours and puts you within a 10-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An indoor pool and a spa tub are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers like the overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest accommodations are accessible via mobile device

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast, lunch, and dinner

Reservations are required for the use of certain onsite facilities

This information is provided by our partners.

At a glance

Hotel size

137 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in time starts at 3 PM
Express check-out available
Minimum check-in age: 21
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking on site

Transfers

Free airport shuttle from 7:00 AM to 10:00 PM*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service
Snack bar/deli

Working away

Business center
3 meeting rooms
Computer station

Services

24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage

Facilities

1 building/tower
Built in 2015
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Spa tub

Accessibility

Elevator
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

MP3 docking station
42-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Double sofa bed
Alarm clock
Free crib/infant bed
Bed sheets provided

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Refrigerator

Daily housekeeping
Connecting/adjoining rooms available
Mobile key entry
Restaurant dining guide

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 9 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Buffalo/Amherst Hotel Amherst

Hyatt Place Buffalo/Amherst Hotel

Hyatt Place Buffalo/Amherst Amherst

Hyatt Place Buffalo/Amherst

Hyatt Buffalo Amherst Amherst

Hyatt Place Buffalo/Amherst Hotel

Hyatt Place Buffalo/Amherst Amherst

Hyatt Place Buffalo/Amherst Hotel Amherst

Frequently asked questions

Does Hyatt Place Buffalo/Amherst offer free cancellation for a full refund?

Yes, Hyatt Place Buffalo/Amherst does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hyatt Place Buffalo/Amherst?

As of Sep 29, 2023, prices found for a 1-night stay for 2 adults at Hyatt Place Buffalo/Amherst on Oct 23, 2023 start from $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hyatt Place Buffalo/Amherst?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hyatt Place Buffalo/Amherst?

Yes, there's an indoor pool.

Are pets allowed at Hyatt Place Buffalo/Amherst?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hyatt Place Buffalo/Amherst?

Yes, there's free self parking.

Is airport shuttle service offered by Hyatt Place Buffalo/Amherst?

Yes, a free airport shuttle is available from 7:00 AM to 10:00 PM.

What are the check-in and check-out times at Hyatt Place Buffalo/Amherst?

You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hyatt Place Buffalo/Amherst?

No, this hotel doesn't have a casino, but Seneca Buffalo Creek Casino (14-min drive) is nearby.

What is there to do at Hyatt Place Buffalo/Amherst and nearby?

Hyatt Place Buffalo/Amherst has an indoor pool and a 24-hour fitness center, as well as a spa tub.

Are there restaurants at or near Hyatt Place Buffalo/Amherst?

Yes, there's an onsite restaurant.

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Sep 23, 2023

Way overpriced!

Airport shuttle suspended. The hotel's website stated that, but it was still listed as a service on Hotels.com. "Restaurant" was same area used for breakfast. The front desk staff also prepared the food. Fried food was unavailable because the fryer was "out of service". One very worn menu had to be shared among guests. Food was brought to guests in to go boxes.We opted for food delivery. The staff seemed indifferent to our disappointments.