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1 room, 2 adults

Hotel 19 Penang, Penang

2.5-star2.5 stars
No 19, Weld QuayGeorgetown, PenangPenang10300Malaysia

Walking distance from Pinang Peranakan Mansion
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Good7.4
  • She is always checking the food. And if you don't eat the way that she wants you to eat…Jun 8, 2018
  • Efficient, clean, updated hotel with very simple tasteful décor. Located directly across…Mar 22, 2017
37See all 37 Hotels.com reviews
From 45 reviewsTripAdvisor Traveller Rating

Hotel 19 Penang, Penang

from $42
  • Deluxe Super King
  • Deluxe King/ Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Hotel 19 Penang, Penang’s small print

Also known as

  • Hotel 19 Penang
  • Hotel 19
  • 19 Penang
  • Hotel 19 Penang George Town

Policies

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100.00 per stay

Optional extras

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Hotel 19 Penang, Penang

Landmarks

  • In Downtown George Town
  • Pinang Peranakan Mansion - 7 min walk
  • Leong San Tong Khoo Kongsi - 10 min walk
  • Fort Cornwallis - 10 min walk
  • Camera Museum - 13 min walk
  • Made In Penang Interactive Museum - 4 min walk
  • Swettenham Pier Cruise Terminal - 7 min walk
  • Goddess of Mercy Temple - 8 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 23 min drive
  • Free self parking

Recent reviews

Good 7.4 From 37 reviews

Hotel 19 Penang, Penang
Good6.0
Nobody at the Reception to refund our deposit!
Nobody was at the Reception Desk on the morning of our check-out Feb 18th. We couldn't wait around because we have to catch the 6am ferry to Butterworth to make the 7.20am train to KL to make our flight back to the US. At KL, we called the Manager, Alice. She explained that the Receptionist was at their other sister hotel running errands that morning. I emailed the manager my nice in JB's info for Alice to send the refund check to. Not getting any response, 2 days ago I followed up with another email with my niece's Maybank account so the manager, Alice could make a direct deposit of our MYR 50 deposit. Up to today still, no response. Hotels.com need to be aware that the management of Hotel 19 is not returning our deposit. Do something. The day before, I spoke to the housekeeping staff. Apparently he is the only one taking care of 47 units. Poor guy. But for us 2 persons, only 1 set of toiletries was given. My guess is on the morning of our check-out, the Receptionist was picking up Guests Breakfast Buffet to make the 7am Breakfast for Guest since the Alice herself said it is prepared off site.
william, us2 night romance trip
Hotel 19 Penang, Penang
Fair4.0
Bad breakfast / No internet/No customer service
When we checked in the lady at reception told us we only had one room booked, when we actually had 2 rooms booked. After some time I told her to check if it was under a different name , which it was I had to suggest this to her , she made no suggestions apart from telling me to contact Expedia as I had booked with them. The rooms given to us were quite small. The internet does not work in the bedrooms therefore you have to be in the lobby, embarrassing with guests from hotel sitting in lobby using the Internet. After a few complaints about the Internet we were moved to the fifth floor as they told us the wifi was better on that floor, BUT IT WAS NOT. Could not be bothered to go up and down to complain about it. The breakfast is very very basic, although the kitchen staff were helpful and made us omelettes on request. If you are a westerner be prepared to have only coffee/tea /toast and eggs, rest is noodles with sauce. Reception staff don't speak good English , we asked the man to tell us the name of the local ferry port he did not know and made no attempt to help with it, and as the Internet did not work we asked if he could order us Grab, like uber, and he had same problem loading the internet, but he made no other attempt to help us to get to the ferry port .
A Traveler, ca3 night trip
Hotel 19 Penang, Penang
Good6.0
Never go there again
The wifi not good at all,very slow and hardly got connected,coz of that my work got pending. Breakfast seriously sucks and charged RM15 for children. There is no extra pillows as stated 1 child allowed.
Chandran, my1 night trip
Hotel 19 Penang, Penang
Exceptional10.0
Transport and food an easy walk.
After a not so happy room check in, the second day brought some good results and the remainder of 5 nights at Hotel 19 were very comfortable. Thank you to the staff and particularly Alice.
Pamela, au5 night romance trip
Hotel 19 Penang, Penang
Exceptional10.0
Very nice hotel.
Very comfortable and new hotel, had a great sray, staff very helpful, great room, nice view, breakfast could be a improved but would definitely stay again.
Mark, gb2 night romance trip

See all reviews

Hotel 19 Penang, Penang

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