2/10 Poor
14 January 2023
Go there if you wanna spend a lot with bad service
This hotel was the worst woodspring suites I've ever stayed in, me and my family was going through a situation and needed to stay there for a month until our new place was finished. The lady at the front desk was rude and loud and would not listen to anything I said, what's worse was that the manager was standing right there and said nothing to her. The room smelled like dog, they were pet fur on the carpet no matter how much I try to vacuum it could not come off the floor. None of my outlets in the kitchen and bathroom work and then on top of it all they left a note at 11:00 p.m. the night before only after 2 weeks I'm staying there and told us we had to leave because of remodeling. I was the only door that had the note on there I made a personal complaint to choice hotels and I believe it got back to them and they wanted me to leave. There is no security the rooms were dirty the service is bad the only thing that I would give this hotel credit for was the washing machine convenience without using cash. I will never stay there if it's the last place on Earth and I do not look for anything special but this was horrible and I spent $500 a week. Also no one came ever to clean the room for 2 weeks they offered no toilet paper and they told us that we had to wash our own sheets and towels. If you think that I am lying ask anyone that stays there
Gregory
Gregory, 7-night family trip
Verified Hotels.com guest review