Hotel NEO+ Penang by ASTON

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Hotel NEO+ Penang by ASTON

Hotel NEO+ Penang by ASTON

3.5-star property
3.5-star hotel with outdoor pool, near Hin Bus Depot Art Centre

7.8/10 Good

770 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $34
Price available on 10/16/2022
Map
68 Jalan Gurdwara, George Town, Penang, 10300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Meeting room
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 1 min drive
  • Gurney Drive - 8 min drive
  • Penang Hill - 21 min drive
  • Queensbay Mall - 14 min drive
  • Ferringgi Beach - 33 min drive
  • ESCAPE Adventureplay - 46 min drive

Getting around

  • Penang Intl. Airport (PEN) - 26 min drive
  • Penang Sentral - 28 min drive

Restaurants

  • Wholey Wonder - 3 min walk
  • Bricklin - 3 min walk
  • Tavern in the Park - 3 min walk
  • 888 Hokkien Mee - 3 min walk
  • Enoshima Japanese Restaurant - 4 min walk

About this property

Hotel NEO+ Penang by ASTON

3.5-star hotel in the heart of Downtown George Town
Take advantage of a coffee shop/cafe, laundry facilities, and a bar at Hotel NEO+ Penang by ASTON. Be sure to enjoy a meal at Lemongrass, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • A 24-hour front desk, an elevator, and concierge services
  • Guest reviews speak highly of the proximity to shopping
Room features
All guestrooms at Hotel NEO+ Penang by ASTON boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lemongrass - Onsite restaurant.
Art and Soul Cafe - Onsite café.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 31.80 for adults and MYR 16 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for MYR 90.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and temperature checks are available to guests.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Is Hotel NEO+ Penang by ASTON currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Fitness facilities
  • Shuttle services
How much does it cost to stay at Hotel NEO+ Penang by ASTON?
As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on Oct 16, 2022 start from $34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel NEO+ Penang by ASTON?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel NEO+ Penang by ASTON?
Yes, there's an outdoor pool.
Are pets allowed at Hotel NEO+ Penang by ASTON?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel NEO+ Penang by ASTON?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel NEO+ Penang by ASTON?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel NEO+ Penang by ASTON and nearby?
Hotel NEO+ Penang by ASTON has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel NEO+ Penang by ASTON?
Yes, there's an onsite restaurant, Lemongrass. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Tavern in the Park (3-min walk), 888 Hokkien Mee (3-min walk), and Enoshima Japanese Restaurant (4-min walk).
What's the area around Hotel NEO+ Penang by ASTON like?
Hotel NEO+ Penang by ASTON is in Downtown George Town, a short 2-minute walk from KOMTAR and 2 minutes' walk from Penang Times Square. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

The room lighting was dim even.all the lighting are on. air condition very cold even adjust to.30 degree. I can hear the shower sound from the next door during mid night, towel was dirty and torn. However Receptionist is friendly as well as housekeeper. View from.hotel room.was excellent.
Thomas, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Convenient and Safe.
Lawrence, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No...no... no....
Its horrible stay..toilet too small not even have a place to hang clotting..toilet bowl water too weak..too stress to shower..after shower whole toilet flooded..i have to use hotel towels to clean n dry the floor .. And room lights also dim light..too dark to stay..
Hellen, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Love the room design, cleanliness. Only thing there is no bfast available..
Saifulhafizam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

easy to access old town, nice staffs
Ming-chiao, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Not satisfied
We had booked 3 rooms for 6 adults and when we arrived for check in at 4.10 pm only one room was ready. The receptionist gave us the room key asked us to rest for 20 minutes while waiting for 2 more rooms to be cleaned. Not 20 minutes to wait but 2 hours more to tidy up the 2 rooms. Upon getting the rooms key, unfortunately another one room was still untidy. Really disappointing.
Zulkafli, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ang, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sieo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sook Ling, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Boon Liang, 1-night trip
Verified Hotels.com guest review