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Quality Inn

2.5 star property
No-frills Smyrna hotel with outdoor pool

Choose dates to view prices

Quality Inn

Photo gallery for Quality Inn

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Free daily self-service breakfast
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Quality Inn

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Delaware State University - 10 min drive
  • Dover Downs Casino - 11 min drive
  • Dover International Speedway - 12 min drive

Getting around

  • Philadelphia International Airport (PHL) - 62 min drive
  • Millville, NJ (MIV-Millville Municipal) - 96 min drive

Restaurants

  • Bella-Villa - 4 min drive
  • Glasgow Deli - 9 min drive
  • Cuzino's Family Kitchen - 2 min walk
  • Trevi Ristorante - 3 min drive
  • Pizzeria Dimeo - 2 min drive
Map

About this property

Quality Inn

Quality Inn is a great choice for a stay in Smyrna. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast each morning 6:30 AM–9:30 AM
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • Fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Braille signage
  • Closed-captioned TV

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Smyrna
Smyrna Best Western
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Frequently asked questions

Does Quality Inn offer free cancellation for a full refund?
Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Quality Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quality Inn?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Inn?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Quality Inn?
No, this hotel doesn't have a casino, but Dover Downs Casino (11-min drive) is nearby.
What is there to do at Quality Inn and nearby?
Quality Inn has an outdoor pool and a fitness centre.

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Time to Step It Up!
The check in was good. The continental breakfast was good. The rooms are gloomy & dated and the blankets and carpet need to be thrown away and replaced. The bathroom is spacious but is in need of a deep cleaning. There's some mold present. Not sure what type of detergent is being used to wash the linen, however, My mom and I both returned home with an allergic skin reaction.
Dawn, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Barely OK
Very short overnight stay, checked in late, left early. Served our purpose of a place to sleep, but the hotel was on the lower side of our cleanliness standards. Overpriced as well, but one of the few places with availability.
Andrew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel dirty. The rooms are not cleaned well. There was stuff all over my floor and holes in the wall. Decor was very old and furniture was dusty. Staff was friendly enough.
Tennille, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel ever
We were there to visit family and will never stay at this hotel again there was rust behind the toilet something that appeared to be black mold around the edges of the tub and the fire detector was hanging from the ceiling not attached all very bad
Kenya A, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointment
There was no hot breakfast on one day. Was placed in a room with dirty sheets, then given another room. Hallways were stained.
Robert, 2-night family trip
Verified Hotels.com guest review

6/10 Good

So-so hotel
Room was clean but unremarkable.
Alan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pleasant stay in a convenient location
Unfortunately due to the Delaware State fair and other events occurring in the area concurrently most hotels were booked. Quality Inn isn’t the type of hotel I would normally stay at. Overall, the facility is safe and in good condition. The walls aren’t paper thin so noise levels were low. The bedding and towels are older with stains, but not unclean. The mattresses are older and/or lower quality. The carpeting in the rooms could use some attention. The shower has very good pressure. The heating/AC unit worked very well. The room was large sized. The breakfast was more than adequate. The scrambled eggs were superb. The staff was polite and courteous. It’s not a luxury hotel. It’s also not a dive. Overall, a safe and pleasant stay
Bruce, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

rundown dirty there was a rat trap next to the waffle maker
SEAN, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It was ok the rooms needs to be upgrade
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Jeremy, 1-night family trip
Verified Hotels.com guest review