2/10 Poor
Jul 2, 2022
Women beware, Best Western doesn’t care
Terrible hotel and terrible brand. I will never stay at a Best Western again. As a female solo traveler, safety is important. The man working at the front desk tried to hit on me and asked for my phone number. I was terrified this person may try to enter my room since they knew my room number and had the power to make a key. When I informed Best Western corporate, they refused to refund me for a terrifying experience, and informed me that the employee in question was only reprimanded for his lack of professionalism and told it couldn’t happen again. So solo female travelers, don’t think of staying here if you value your safety, because the brand does not value you.
1-night trip
Verified Hotels.com guest review