Hotel Excelsior

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Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
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Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Excelsior

Hotel Excelsior

4.0 star property
Upscale hotel in Innenstadt-West with bar/lounge

8.0/10 Very Good

228 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is $46
Price available on 10/13/2022
Map
Lange Straße 1, Dortmund, NW, 44137
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Business center
  • 24-hour front desk
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Self parking (surcharge)

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt-West
  • Signal Iduna Park - 9 min drive
  • Starlight Express Theater - 14 min drive

Getting around

  • Dortmund (DTM) - 24 min drive
  • Dortmund Signal Iduna Park Station - 5 min drive
  • Dortmund Central Station - 9 min walk
  • Dortmund (DTZ-Dortmund Central Train Station) - 9 min walk
  • Westentor U-Bahn - 3 min walk
  • Unionstrasse U-Bahn - 7 min walk
  • Staedtische Kliniken U-Bahn - 7 min walk

About this property

Hotel Excelsior

4-star hotel in the heart of Innenstadt-West
Hotel Excelsior provides amenities like a bar and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self parking (surcharge), and free newspapers
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • An elevator
  • Guest reviews give good marks for the breakfast and central location
Room features
All guestrooms at Hotel Excelsior include amenities such as free WiFi. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Hoher Wall 38
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Bar/lounge

Working away

  • Business center

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2014

Accessibility

  • Elevator

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lobby Bar - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 7.50 percent will be charged

Optional extras

  • To-go breakfast is offered for an extra charge of EUR 12.90 for adults and EUR 6.45 for children (approximately)
  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Parking

  • Self parking costs EUR 15.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Frequently asked questions

Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Excelsior?
As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Hotel Excelsior on Oct 13, 2022 start from $46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Excelsior?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Excelsior?
Yes. Self parking costs EUR 15.00 per day.
What are the check-in and check-out times at Hotel Excelsior?
You can check in from 2:00 PM - anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (13-min drive) is nearby.
Are there restaurants at or near Hotel Excelsior?
Yes. Nearby restaurants include Hövels Hausbrauerei (4-min walk), Moog (4-min walk), and Starbucks (5-min walk).
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Innenstadt-West, a short 3-minute walk from Westentor U-Bahn and 4 minutes' walk from Dortmunder U. Travelers recommend the hotel for its central location.

Overall score and ratings

8.0

Very Good

8.4/10

Cleanliness

8.1/10

Staff & service

8.5/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very Good

Tharmalingam, 4-night trip
Verified Hotels.com guest review

6/10 Good

Sunjeev, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Noisy but good hotel.
Hotel is located in the city on the ring road and our room overlooked the busy junction, it was hot so we had to open the windows / doors mraning it was very noisy. Other than this its a good location and good hotel.
Jamie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Very poor hotel. No hot water
Abdul Majid, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Georgina, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nigel, 2-night trip
Verified Ebookers guest review

10/10 Exceptional

Orges, 1-night trip
Verified Hotels.com guest review

6/10 Good

Morena, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Aniththan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The front desk staff was just adequate. Not pleasant, but not unpleasant. The rooms were very plain considering the ornate lobby.
Angela, 4-night family trip
Verified Expedia guest review