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Novotel New Delhi Aerocity Hotel

Photo gallery for Novotel New Delhi Aerocity Hotel

Exterior
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
TV

Overview of Novotel New Delhi Aerocity Hotel

UNESCO Sustainable Travel Pledge

Novotel New Delhi Aerocity Hotel

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Worldmark

8.0/10 Very Good

762 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $122
Price available on 12/2/2022
Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037

Room options

About this area

What's nearby

  • In Aerocity
  • DLF Cyber City - 19 min drive
  • Qutub Minar - 33 min drive
  • Sir Ganga Ram Hospital - 34 min drive
  • Gurudwara Bangla Sahib - 34 min drive
  • India Gate - 36 min drive
  • Lotus Temple - 43 min drive
  • Lajpat Nagar Central Market - 46 min drive
  • Jama Masjid - 53 min drive
  • Majnu-ka-tilla - 54 min drive
  • Chandni Chowk - 59 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 13 min drive
  • New Delhi Palam Station - 11 min drive
  • New Delhi Sardar Patel Station - 11 min drive
  • New Delhi Bijwasan Station - 12 min drive
  • Delhi Aero City Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pluck - 3 min walk
  • K3 - 4 min walk
  • AnnaMaya - 4 min walk
  • Bella Italia - 6 min walk
  • Citrus Cafe - 7 min walk

About this property

Novotel New Delhi Aerocity Hotel

Novotel New Delhi Aerocity Hotel is just 2.9 mi (4.6 km) from the airport and offers a shuttle (available 24 hours) for INR 1200 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Food Exchange serves regional cuisine. An outdoor pool, a poolside bar, and a health club are other highlights at this upscale hotel. Fellow travelers like the helpful staff and airport proximity. The property is just a short walk to public transportation: Delhi Aero City Station is 10 minutes away.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 400 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 4:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Lifeguard on site

Working away

  • 24-hour business center
  • 16 meeting rooms
  • Computer station
  • Conference space (12712 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Pullman Spa & Salon has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Dining

Food Exchange - This buffet restaurant specializes in regional cuisine.
Quoin - Onsite wine bar. Happy hour is offered. Open daily.
Cafe Pluck - Onsite café. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between INR 599 and INR 999 for adults, and INR 299 and INR 599 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 1200 per vehicle (one-way, maximum occupancy 02)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 2000 per stay

Pets

  • Pets are allowed for an extra charge of INR 1000 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Frequently asked questions

Does Novotel New Delhi Aerocity Hotel offer free cancellation for a full refund?
Yes, Novotel New Delhi Aerocity Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel New Delhi Aerocity Hotel?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Novotel New Delhi Aerocity Hotel on Dec 2, 2022 start from $122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel New Delhi Aerocity Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel New Delhi Aerocity Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Novotel New Delhi Aerocity Hotel?
Yes, pets are welcome. There's a charge of INR 1000 per pet, per night.
Is parking offered on site at Novotel New Delhi Aerocity Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Novotel New Delhi Aerocity Hotel?
Yes, an airport shuttle is available. The charge is INR 1200 per vehicle one-way.
What are the check-in and check-out times at Novotel New Delhi Aerocity Hotel?
You can check in from 3:00 PM - 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel New Delhi Aerocity Hotel and nearby?
Novotel New Delhi Aerocity Hotel has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Novotel New Delhi Aerocity Hotel?
Yes, Food Exchange offers regional cuisine. Nearby restaurants include K3 (4-min walk), AnnaMaya (4-min walk), and Bella Italia (6-min walk).
What's the area around Novotel New Delhi Aerocity Hotel like?
Novotel New Delhi Aerocity Hotel is in Aerocity, a short 7-minute walk from Worldmark and 16 minutes' walk from Central Mall. Travelers say this hotel is in a good location.

Overall score and ratings

8.0

Very Good

8.5/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very Good

Nice property, lackluster service
The property itself is very well maintained and is a nice place to be, definitely one of the better Novotels in India. However due to being a shared property you can feel a strain in the service. Particularly around breakfast time, service can get a little slow as the waiters are being stretched amongst all the guests from two hotels. That said, the staff were great to deal with.
Rajdeep, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel near Airport
Overall good hotel to stay. Foods were awesome. Great room service. Very near to Airport. Metro station is near by. Somehow room was little congested and didn't feel good in this price.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Vikas, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Pratik, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Worst service of all my life
The hotel staff was very unfriendly, my friend waited there for 5 hours and they didn’t provide her with the right information. They were very rude to her and she was booked to stay as well. I ordered milk at night and paid with cash and the waiter never came back with the rest of the money.
1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Room condition and amenities provided were patheti
Check-in experience was extremely poor. It took more than 30 minutes and the young female/male desk executives don't have enough training or knowledge of the system and resolution of difficult situations. Early check-in policy is also verbal and nothing was available in writing. They charged 80% of the day rate for 5-6 hours of early check-in. Welcome drink was available but no glass to take it and nobody was bothered
Ashutosh, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best Experience at Aerocity, IGI Airport
It was very pleasant experience at Novotel Hotel.
Very nice building and best services
Naresh Gopal Sharma, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review