Hotel Indigo Krakow - Old Town, an IHG Hotel in Kraków: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Premium bedding, minibar, in-room safe, individually decorated

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, near Main Market Square

9.6/10 Exceptional

238 verified Hotels.com guest reviews

Property highlights

Airport transfer

Pet friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

Price available on 6/4/2023

Filipa 18, Kraków, 31-150

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Rooftop terrace
Breakfast available
24-hour fitness center
Sauna
Room service
Coffee shop/cafe
Business center
Airport shuttle
Terrace
24-hour front desk

For families

Connecting/adjoining rooms available
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities

Room options

About this area

What's nearby

In Kraków City Centre
Main Market Square - 10 min walk
Royal Road - 1 min drive
Oskar Schindler Factory - 6 min drive
Wawel Castle - 8 min drive
Wieliczka Salt Mine - 16 min drive

Getting around

John Paul II - Balice Airport (KRK) - 27 min drive
Kraków Łobzów Station - 9 min drive
Kraków Główny Station - 12 min walk
Wieliczka Station - 14 min drive
Airport shuttle (surcharge)

Restaurants

SHAM falafel - 3 min walk
Glonojad - 3 min walk
StopBar - 3 min walk
Alejo’s Tapas Grill&Wine - 1 min walk
Lajkonik - 3 min walk

About this property

Hotel Indigo Krakow - Old Town, an IHG Hotel

Putting you within a 10-minute drive of Main Market Square, Hotel Indigo Krakow - Old Town, an IHG Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for PLN 110 per vehicle. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Filipa 18, which serves Polish cuisine. A bar/lounge, a sauna, and a snack bar/deli are other highlights at this upscale hotel. Fellow travelers love the helpful staff and breakfast.

Languages

English, German, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitizer provided

Individually-wrapped food options available for breakfast and through room service

This information is provided by our partners.

At a glance

Hotel size

56 rooms
Arranged over 7 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Onsite parking limited
Offsite parking nearby (PLN 60 per day; reservations required)
Street parking available

Transfers

Airport shuttle on request (available 24 hours)*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (late night)
Snack bar/deli

What to do

Golfing

Working away

Business center
Meeting room
Computer station
Conference space (904 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop

Facilities

Safe-deposit box at front desk
Rooftop terrace
Library
24-hour fitness center
Sauna

Accessibility

Wheelchair-accessible bathroom vanity
Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairways
Raised toilet seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Low-height bed
Grab bar near toilet
Grab bar in bathtub
Bathroom emergency pull cord
Accessible bathtub
Visual fire alarm
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

Television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Premium bedding

What to enjoy

In-room massage
Individually decorated
Heated floors

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi and wired Internet
Free local calls
Desk chair

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps

Special features

Dining

Filipa 18 - This restaurant specializes in Polish cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: PLN 1.80 per person, per stay

Optional extras

Buffet breakfast is offered for an extra charge of approximately PLN 70 per person
Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

Rollaway beds are available for PLN 60.0 per night
Airport shuttle for children between the ages of 14 and 17 costs PLN 110 (one-way)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of PLN 60 per accommodation, per day

Parking

Parking is available nearby and costs PLN 60 per day (66 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Indigo Florian Gate

Indigo Krakow Florian Gate

Hotel Indigo Florian Gate

Hotel Indigo Krakow Old Town

Indigo Krakow Old Town, An Ihg

Hotel Indigo Krakow Old Town an IHG Hotel

Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel

Hotel Indigo Krakow - Old Town, an IHG Hotel Kraków

Hotel Indigo Krakow - Old Town, an IHG Hotel Hotel Kraków

Frequently asked questions

Does Hotel Indigo Krakow - Old Town, an IHG Hotel offer free cancellation for a full refund?

Yes, Hotel Indigo Krakow - Old Town, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hotel Indigo Krakow - Old Town, an IHG Hotel?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Krakow - Old Town, an IHG Hotel on Jun 4, 2023 start from $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hotel Indigo Krakow - Old Town, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hotel Indigo Krakow - Old Town, an IHG Hotel?

Yes, pets are welcome. There's a charge of PLN 60 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Indigo Krakow - Old Town, an IHG Hotel?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel Indigo Krakow - Old Town, an IHG Hotel?

Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

What are the check-in and check-out times at Hotel Indigo Krakow - Old Town, an IHG Hotel?

You can check in from 3:00 PM - anytime. Check-out time is noon.

What is there to do at Hotel Indigo Krakow - Old Town, an IHG Hotel and nearby?

Hotel Indigo Krakow - Old Town, an IHG Hotel has a 24-hour fitness center and a sauna.

Are there restaurants at or near Hotel Indigo Krakow - Old Town, an IHG Hotel?

Yes, Filipa 18 offers Polish cuisine.

What's the area around Hotel Indigo Krakow - Old Town, an IHG Hotel like?

Hotel Indigo Krakow - Old Town, an IHG Hotel is in Kraków City Centre, a short 10-minute walk from Main Market Square and 3 minutes' walk from Planty Park. Travelers say that the hotel is in a great location.

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness