Stevens Inn

Photo gallery for Stevens Inn

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Seasonal outdoor pool
Seasonal outdoor pool
View from room
Desk, soundproofing, iron/ironing board, free WiFi

Overview of Stevens Inn

Stevens Inn

2.5 star property
Carlsbad hotel with restaurant and bar/lounge

7.8/10 Good

660 verified Hotels.com guest reviews

Guests rated location

  • Easy Parking94 positive mentions
  • Quiet79 positive mentions
  • Convenient78 positive mentions
  • Dining options74 positive mentions
  • Safe63 positive mentions

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $127
Price available on 5/25/2022
Map
1829 S Canal St, Carlsbad, NM, 88220
Main amenities
  • 220 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Carlsbad Caverns National Park - 21 min drive
  • Carlsbad Caverns National Park Visitor Center - 34 min drive

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 7 min drive
  • Free airport shuttle

About this property

Stevens Inn

Stevens Inn is just 4.5 mi (7.3 km) from the airport and offers a free shuttle (available 24 hours). After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Rooms feature bonuses like refrigerators and microwaves, along with flat-screen TVs and room service. The restaurant and spacious guestrooms get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Business center
  • Meeting rooms
  • Conference space (5000 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Flume Room - Onsite restaurant.
Blue Cactus Lounge - Onsite bar. Open select days.

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May 15 to September 01

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

Also known as

Stevens Inn Hotel
Stevens Inn Carlsbad
Stevens Inn Hotel Carlsbad
Stevens Inn
Stevens Inn Carlsbad
Stevens Carlsbad

Frequently asked questions

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

7.7/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

It was a great stay! Comfortable beds, clean, restaurant & lounge on site!
Star, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Gross and nasty
The bathroom was dirty not cleaned. You walked in not knowing if you'll turn the lights on for the cocklroaches or not. It was to the point we were about to go to bed and we were worried about what would be crawling on our faces while we slept. The food was not very good, we had wings and a sandwich and both are sub par--we should've gone to McDonald's for a better meal. We left at midnight and checked into another hotel. We lost our money on this place.
LeAnna, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Interesting place, but needs a bit of TLC.
Stevens Inn is an interesting place to stay. It reminds me of a retro resort that was probably exceptional in its day - and it still fills a need and has much promise. We made use of the guest laundry and appreciated that the price for wash and dry were reasonable. The pool was open, but not heated. Kids still loved it even with their shivers. The hotel was busy with lots of rooms rented to company workers. The room was in poor condition. The fridge didn't work. Toilet would only flush if you held the handle for the full cycle and then you had to manually stop it from running water. The sink drained so slowly that we had to scoop water out and dump in the toilet. The remote didn't work for the tv. Breakfast was minimal. On the plus, it was nice to find someplace reasonably-priced near to Carlsbad Caverns. I left a list of the problems with the front desk. Hopefully they make the repairs before the next person checks in. I would suppose those items can slip through if they aren't reported and I give them the benefit of the doubt.
Deborah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alison, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Clean and quiet rooms. Big and spacious. Breakfast was good but kind of scanty. Had the basics though biscuits, gravy scramnled eggs and pancakes. All the Staff was very nice snd attentive. Overall it was a great stay.
Christine, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Stevens Inn
Older motel. Stains on the bedspreads were a big turn off. Bed was just ok for comfort. Toilet would run unless we lifted the lid of the tank and put the flapper down. A/C didn’t blow cold. Breakfast was better than most. Location is good.
Josilyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great vibe
eduardo, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

They advertise a bar and a restaurant and neither were opened during my stay. I was so mad. It’s the whole reason why I booked it. I was so bored there.
Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Melissa, 1-night trip
Verified Hotels.com guest review