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Relais & Châteaux La Bastide

Photo gallery for Relais & Châteaux La Bastide

Exterior
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Classic Double or Twin Room | View from room

Overview of Relais & Châteaux La Bastide

Relais & Châteaux La Bastide

5.0 star property
Luxury hotel in Cazaubon with outdoor pool and restaurant

9.4/10 Exceptional

21 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Avenue des Thermes, Barbotan-les-Bains, Cazaubon, Gers, 32150

Room options

About this area

Getting around

  • Blagnac Airport (TLS) - 124 min drive

Restaurants

  • WC - 3 min walk
  • Le Bistrot A Claude - 3 min walk
  • Creperie La Ciboulette - 3 min walk
  • Aubergade - 5 min walk
  • Hotel De La Paix - 3 min drive

About this property

Relais & Châteaux La Bastide

Relais & Châteaux La Bastide is a great choice for a stay in Cazaubon. Guests can indulge in massages or thalassotherapy, and La Bastide serves lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights at this luxurious hotel.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service

Travelling with children

  • Free supervised childcare/activities

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including thalassotherapy.

Dining

La Bastide – This restaurant serves lunch and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 25 to 35 for adults and EUR 15 to 15 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Bastide Hotel Cazaubon
Bastide Cazaubon
Relais & Chateaux La Bastide
Relais & Châteaux La Bastide Hotel
Relais & Châteaux La Bastide Cazaubon
Relais & Châteaux La Bastide Hotel Cazaubon

Frequently asked questions

Does Relais & Châteaux La Bastide offer free cancellation for a full refund?
Yes, Relais & Châteaux La Bastide does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Relais & Châteaux La Bastide?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Relais & Châteaux La Bastide?
Yes, there's an outdoor pool.
Are pets allowed at Relais & Châteaux La Bastide?
Yes, cats and dogs are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Relais & Châteaux La Bastide?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Relais & Châteaux La Bastide?
You can check in starting at 4:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Relais & Châteaux La Bastide and nearby?
Relais & Châteaux La Bastide has an outdoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near Relais & Châteaux La Bastide?
Yes, there's an on-site restaurant, La Bastide. Nearby restaurants include Le Bistrot A Claude (3-min walk), Creperie La Ciboulette (3-min walk) and Aubergade (5-min walk).
What's the area around Relais & Châteaux La Bastide like?
Relais & Châteaux La Bastide is a short 1-minute walk from Barbotan Thermes and 18 minutes' walk from Lac de l'Uby.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.9/10

Staff & service

10.0/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Maik, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

This is a beautiful hotel in a lovely little town built around thermal spas. The six of us had three rooms : ours was spacious and lovely. Our friends who had booked a suite were not able to check in until late afternoon since their room was not ready. They were then given a tiny room a few doors down from where they were told they would be. Not off to a good start.... Then, after we were told that it was okay to open a bottle of wine that our friends had brought from Bordeaux we enjoyed the warm afternoon sun on one of the numerous patios... Until the waitress told us that there was a €45 corkage fee! Dinner was lovely and expensive and three hours long.
1-night trip
Verified Expedia guest review

8/10 Very good

Almost but not quite...
Fantastic staff, excellent food, lovely public rooms and garden, what more could we want? Just a 'suite' that actually is a suite and not a bedroom with two chairs, oh and a window please with a view of...well...anything! And maybe coffee served in the room and a pool towel! La Bastide has the potential to be great, it's just struggling to get over the finishing line.
Verified Expedia guest review

10/10 Exceptional

Stéphan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hébergement de grande qualité, très bien décoré, avec une table excellente et un personnel très attentionné. Nous avons passé un séjour vraiment très agréable.
Christophe, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

ALAIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent en tous point de vue.
Séjour parfait, le personnel est vraiment aux petits soins. Le chef et l'équipe du restaurant sont parfaits. un cadre reposant, calme, parfait pour s'évader le temps d'un week-end.
Morgan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superbe établissement
Olivier, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nous avions réservé une chambre pour 2 nuits, au dernier moment nous avons demandé une nuit supplémentaire, l’hôtel nous a proposé sa dernière chambre disponible : une suite à 460€. À notre très grande surprise à l’exception d’un petit canapé la chambre était identique à ce détail prêt : pas de climatisation !!! Chambre vendue 120) de plus la nuit !!! Bien sûr non précisé lors de la réservation, et lorsque l’on regarde sur le site il est bien précise : climatisation dans les chambres. Il faudrait donc faire préciser que certaines chambres ne sont pas équipées de la climatisation (celles vendues le plus cher)
CLAUDE, 2-night trip
Verified Hotels.com guest review