6/10 Good
Nov 1, 2022
The Pros: Firstly I must commend the staff, Kay and Brandon at the dining areas and Romain from the beach and sports area and Nicholai and Joan from the bars. The other staff members were very attentive, engaging and helpful. I enjoyed that I had access to the beach. I did enjoy the entertainment but wished it was for more than 2 hours. The Cons were the continuous attack of the pigeons in the dinning area (they need to screen off the area). I couldn’t eat without having to shoo the birds and flies away. During the day I was hoping they would have music play even if it was from an iPad/iPod on a playlist of some sort, since there were speakers throughout the resort and lastly the lack of beach towels each time I requested one and it wasn’t available was extremely annoying. I used the beach towel I was provided with on day one throughout my stay. Very disappointed with the lack of this service. The problem with the beach towels happened constantly to all guest and when the towels became available there was a mad rush to obtain one. Very frustrating! Also, we were told we couldn’t eat at the Colins restaurant, which is situated off the beach without proper attire but my family and I saw others eating in swimwear without a coverup! Why wasn’t there any signage to notify patrons of the proper attire or upon checkin why wasn’t I informed of the rules for dinning?I think that would have been best in my opinion.
Sarah
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