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All properties in Santa Cruz, Santa Cruz, Bolivia

Hotel Arenal

3.5-star hotel with 2 outdoor pools, near Arenal Park

  • Free full breakfast and free WiFi in lobby
From
$56

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Spa Tub
  • Pool
Pool. Image 1 of 71
1 / 71Pool
Calle Beni # 340, Santa Cruz, Bolivia
8.2.Very Good.
  • The hotel was so so not the best not the worst but definitely seem better

    Dec 18, 2020

  • We spent one night in this hotel. the location is really good. just few block from the…

    Dec 6, 2020

See all 17 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 53 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 2 outdoor pools
    • Fitness center
    • Spa services

    For families

    • Free cribs/infant beds
    • Private bathroom
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • Heart of Santa Cruz
    • Arenal Park - 2 min walk
    • Ethno-folkloric Museum - 4 min walk
    • Plaza 24 de Septiembre - 6 min walk
    • Sacred Art Museum - 7 min walk
    • Municipal Library - 11 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room
    • Suite
    • Single Room
    • Suite individual

    What’s around

    Landmarks

    • Heart of Santa Cruz
    • Arenal Park - 2 min walk
    • Ethno-folkloric Museum - 4 min walk
    • Plaza 24 de Septiembre - 6 min walk
    • Sacred Art Museum - 7 min walk
    • Municipal Library - 11 min walk
    • Artecampo - 18 min walk
    • Santa Cruz Zoo - 35 min walk
    • Ventura Mall - 2.7 mi / 4.3 km
    • Guembe Biocenter - 7.1 mi / 11.4 km
    • AquaLand - 14 mi / 22.5 km

    Getting around

    • Santa Cruz (VVI-Viru Viru Intl.) - 18 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    Calle Beni # 340, Santa Cruz, Bolivia

    At a glance

    Hotel size

    • This hotel has 53 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free full breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 2
    • Fitness facilities
    • Spa services on site
    • Sauna

    Working away

    • 24-hour business center
    • One meeting room
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Terrace

    Accessibility

    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free local calls

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services.

    Dining

    Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • All residents of Bolivia may be charged the national value-added tax (13%) upon check-out. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport along with the migration card they received upon arrival in the country at check-in.

    Optional extras

    • Airport shuttle service is offered for an extra charge of USD 15.00 per person (one-way)
    • Area shuttle service is offered for an extra charge
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Pool, spa, and gym (if applicable)Pay at property

    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    Policies

    Only registered guests are allowed in the guestrooms.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express and cash.

    Also known as

    • Arenal Santa Cruz
    • Hotel Arenal Santa Cruz
    • Hotel Arenal Hotel
    • Hotel Arenal Santa Cruz
    • Hotel Arenal Hotel Santa Cruz

    *See fees and policies for additional details or extra charges

    FAQs

    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there are 2 outdoor pools.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, there's an onsite restaurant that offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Panificación del Oriente (3-min walk), Capress (4-min walk), and Bistro Casona (4-min walk).
    • Yes, an airport shuttle is available. The charge is USD 15.00 per person one-way.
    • Hotel Arenal has 2 outdoor pools and a sauna, as well as a fitness center.
    8.2.Very Good.
    • 8.0.Very Good

      Staff was super friendly and helpful. Breakfast was incredibly delicious with an assortment of fresh fruit, juices, pastries, eggs, breads, local cheese and much more.

      Monica, 1 night trip, Dec 16, 2018

      Verified Orbitz guest review

    • 10.0.Exceptional

      Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime.

      Sebastien, 1 night trip, Oct 14, 2018

      Verified Orbitz guest review

    • 10.0.Exceptional

      I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back.

      Julie, 7 night romance trip, Mar 14, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Hotel Arenal

      I came to the hotel early at 09:00 and I asked the lady at the reception how much would cost early chcek in. She told me 30 dollars and I said, you want 30 dollars for 5 hours early check i? So then she changed it to 20 dollars. I paid because I traveled whole night from Suckre. I never got reciept for 140 Bolivanos. The room was nice and clean. The breakfast room was full of flies and the were all over the food which was uncovered on the table. When I booked the hotel, i noticed that they have a shuttle service to the airport. Then I had to pay 80 Bolivanos for the hotel taxi. They should not advertise shuttle service to the airport or mark it that this service is available but you have to pay.

      Pavol, 2 night trip, Jan 2, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality.

      3 night trip, Apr 19, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Recomendo

      A estadia foi maravilhosa

      Ivair, 2 night trip, Dec 20, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Buenas noches este es Elias Ademar Cordero, por favor necesito aclarar un cobro en la pandemia que aceptaron y lamentablemente estaba cerrado, mande el itinerario espero que se pueda resolver, sin ningún problema, estaré en Santa Cruz el 3 de Octubre mi mail es acecordero@hotmail.com gracias

      3 night trip, Jun 12, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Ficou complicado trabalhar no quarto, pois as tomadas elétricas não estavam funcionando, a localização não é tão boa, pois o local a noite é perigoso!

      Robson Luiz, 3 night business trip, Nov 20, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      so deixa saudade

      limpeza..cortesia dos funcionarios recomendo

      j venilton de almeida, 3 night trip, Sep 12, 2018

      Verified Hotels.com guest review

    • 6.0.Good

      FENG-YU, 3 night business trip, Feb 8, 2020

      Verified Hotels.com guest review

    See all 17 reviews