Chena Hot Springs Resort

Photo gallery for Chena Hot Springs Resort

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Overview of Chena Hot Springs Resort

Chena Hot Springs Resort

2.5 star property
Hotel with outdoor pool, near Chena River State Recreation Area

7.2/10 Good

645 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Non-smoking
  • Spa
  • Restaurant
The price is $210
Price available on 10/5/2022
Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • WiFi in the lobby
  • Ski rentals
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Self-serve laundry
For families
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

About this property

Chena Hot Springs Resort

Property highlights
Take advantage of a terrace, a coffee shop/cafe, and a garden at Chena Hot Springs Resort. Active travelers can enjoy horseback riding, cycling, and snowmobiling at this hotel. Treat yourself to spa services, such as a hot stone massage or reflexology. Enjoy onsite activities like snowshoeing and scuba diving. In addition to a playground and laundry facilities, guests can connect to in-room WiFi (surcharge).
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Bike rentals, a front desk safe, and smoke-free premises
  • Tour/ticket assistance, a banquet hall, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Chena Hot Springs Resort have amenities such as WiFi.
Other amenities include:
  • Heating and ceiling fans
  • Hair dryers and shampoo
  • Coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 4 PM - 10:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Playground

What to do

  • Horse riding/rentals
  • Scuba diving
  • Snowmobiling
  • Snowshoeing

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Bicycle rentals
  • Ski equipment rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Spa services

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Spanish

Room amenities

Home comfort

  • Heating
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • WiFi (surcharge)

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 8.00 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 8.00 per 24-hour period (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort offer free cancellation for a full refund?
Yes, Chena Hot Springs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chena Hot Springs Resort?
As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Chena Hot Springs Resort on Oct 5, 2022 start from $210, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chena Hot Springs Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chena Hot Springs Resort?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Chena Hot Springs Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Chena Hot Springs Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Chena Hot Springs Resort?
You can check in from 4 PM - 10:30 AM. Check-out time is 11 AM.
What is there to do at Chena Hot Springs Resort and nearby?
During the winter, enjoy onsite recreation like snowshoeing and snowmobiling and return when the snow melts for horseback riding and scuba diving. Enjoy a swim in the indoor and outdoor pools after a day out and about. Chena Hot Springs Resort also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Chena Hot Springs Resort?
Yes, there's an onsite restaurant.
What's the area around Chena Hot Springs Resort like?
Chena Hot Springs Resort is located a short 1-minute walk from Chena River State Recreation Area.

Overall score and ratings

7.2

Good

7.1/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very Good

Al, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting
Absolutely the most disgusting hotel I’ve ever stayed in. Didn’t even look like our room was clean. Black hair and mold all over the shower and smelled awful. Pool house was also repulsive and not clean. The environment felt like a trailer park that had never been cleaned. Would not recommend to anyone. Would rate this a 0 star hotel if possible. Can’t believe I had to spend $204 to stay here for one night.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved staying here. At the end of a road an hour plus from Fairbanks. Restaurant was excellent. Grounds were nicely done. Hot springs were perfect!!!
Dolores, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Resort or Camp?
Called a "resort" becuz in 1911 they had 7 cabins & 7 or more units was by law a resort. The place is more like a camp so lower your "resort" expectations. The cabins were ok but cleanliness was not. The floors were dirty, the bottom edge of the shower door was moldy, & there was lots of crusted dirt around the baseboards. We were in the older part. The Moose Lodge, built more recently, is supposed to be nicer. The grounds are absolutely beautiful & the hiking trails are nice for seeing more of it. We visited the sled dog kennel area on our hike. The hot springs were great, very relaxing. The free tour of the greenhouse & geo thermal heat process was interesting. The Ice Museum is AMAZING & a must not miss! The food in the restaurant, was pretty good. They do not take reservations, so getting in is very difficult. Our 1st night, they were understaffed. They told us it would be a 35 min wait. At over an hour they took in, ahead of us, an entire tour group that had arrived by shuttle. We were told "they have a reservation" & they are a "tour" so they cater more to the tour people than their own resort guests! They still said we were 2nd on the list but also told anyone coming in, that it would be a 2 hour wait. We went to the Activities Center where they have some sandwiches, salads, soups, etc. & had a simple dinner. Breakfast the next am was there as well. The staff were in "end of season mode". There are real management issues to be addressed but we still enjoyed our stay.
Theresa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Louise, 2-night trip
Verified Hotels.com guest review

2/10 Poor

It's smelly & dirty. The front desk service was so rude.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was not around the resort for very long.
well not much to talk about.....
donald, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 1-night trip
Verified Hotels.com guest review

2/10 Poor

One positive, a nice lady named Kathleen was very pleasant and helpful! When I brought my concerns to her she immediately switched our room and informed management of my dissatisfaction! She was lovely! Building 103 should be condemned! The room was disgusting! The bathroom was filthy, the room window was broken, the ceilings appeared to have suffered major water damage! The “resort” should be appalled! The amenities were just as distributing, the locker rooms were nasty and under major construction! The pool had several used bandaids floating on the surface. Zero attention by pool attendant! Overall, I was thrilled to cut my stay to just one day! Save the 50 miles on a rough road from Fairbanks! This “Resort” is not worth your time or money!
Michelle, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Beautiful Property. Aurora Ice Museum is on property-very unique. Restaurant on property was a nightmare. You can't make reservations, you go on a list and then waited for 1 hour. Small restaurant. 2 people went on table for 6. After the long wait the food was good.
Donna, 1-night family trip
Verified Expedia guest review