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Aloft Dongguan Songshan Lake

Photo gallery for Aloft Dongguan Songshan Lake

Room, 1 King Bed, Non Smoking, Lake View | Premium bedding, in-room safe, desk, laptop workspace
aloft, Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace
Room, 2 Double Beds, Non Smoking, Lake View | Premium bedding, in-room safe, desk, laptop workspace
Room, 1 King Bed, Non Smoking, Park View | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Aloft Dongguan Songshan Lake

Aloft Dongguan Songshan Lake

4.0 star property
4-star Dongguan hotel with restaurant, connected to a shopping centre
8.8 out of 10 Fabulous
8.8/10 Fabulous

91 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
No.7 Xinzhu Road, Vanke Plaza, Songshan Lake National High Tech, Dongguan, Guangdong, 523000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Fitness centre
  • Room service
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Arcade/games room
  • Front desk safe
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Songshan Lake

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 51 min drive
  • Humen Railway Station - 26 min drive
  • Shitan Railway Station - 27 min drive
  • Dongguan Railway Station - 34 min drive

Restaurants

  • 泰和都 - 9 min walk
  • The Copper Grill高派扒房 - 9 min walk
  • 鱼滋惑 - 9 min walk
  • 湘汁源 - 10 min walk
  • 華炎日韓料理 - 5 min drive

About this property

Aloft Dongguan Songshan Lake

Enjoy your visit to Dongguan with a stay at Aloft Dongguan Songshan Lake. Guests can visit the fitness centre for a workout or grab a bite to eat at Nook, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers like the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 193 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:30 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 40 lb per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Shopping
  • Pool table
  • Access to nearby outdoor pool

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre (1851 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Fitness centre
  • Arcade/games room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Doorbell and phone notifications
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Nook – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
W xyz bar – On-site bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CNY 100 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Aloft Dongguan Songshan Lake Hotel
Aloft Songshan Lake Hotel
Aloft Dongguan Songshan Lake
Aloft Songshan Lake
Aloft Dongguan Songshan Lake Hotel
Aloft Dongguan Songshan Lake Dongguan
Aloft Dongguan Songshan Lake Hotel Dongguan
Aloft Dongguan Songshan Lake a Marriott Hotel

Frequently asked questions

Does Aloft Dongguan Songshan Lake offer free cancellation for a full refund?
Yes, Aloft Dongguan Songshan Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aloft Dongguan Songshan Lake?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Aloft Dongguan Songshan Lake?
Yes, pets are welcome, with a maximum weight of 40 lb per pet. There's a charge of CNY 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Aloft Dongguan Songshan Lake?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Aloft Dongguan Songshan Lake?
You can check in from 2:30 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Aloft Dongguan Songshan Lake and nearby?
Aloft Dongguan Songshan Lake has a fitness centre and an arcade, as well as access to a nearby outdoor pool.
Are there restaurants at or near Aloft Dongguan Songshan Lake?
Yes, Nook offers international cuisine.
Does Aloft Dongguan Songshan Lake have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Aloft Dongguan Songshan Lake like?
Aloft Dongguan Songshan Lake is a short 9-minute walk from Dongguan Songshanhu Central Park and 10 minutes' walk from Song Shan Lake.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

9.5/10

Amenities

9.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great service and location
Location is great. Vanke Life Plaza is right across the street with supermarket, eatery and shops. There is also a lake/park nearby. Reception staff was friendly and polite. Buffet breakfast is delicious and full of variety both Chinese and western options.
Cinthya, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoy the breakfast, good selection and changes In main dishes Everyday Surrounding is convenient. Room is big and clean. Bed is comfortable.
Lim, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

This is a comfortable hotel with nice friendly staff who have a good quality of English. However the breakfast could be better and the coffee especially was quite bad. There are plenty of alternative food options just outside the hotel which is handy.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Pros: 1. The staff was excellent (with one mistake, see Cons). The manager was very considerate throughout my stay, and one of her team members walked me over to a noodle house after I asked for a recommendation in the plaza. 2. The gym though not as large as a 5-star was immaculate and air conditioned. 3. The location (which is also a Con) allows for walking around Songshan Lake and is a part of Vanke Plaza, which has a combination of food and services, including a Starbucks, McDonald's, and soon to be KFC. There is a small bar called Ascription, which offers good vibes. Jason is the manager and is a good guy. Cons: 1. The AC, which past reviewers warned about, is inaccurate because it is capped. You can lower it all you want, but good luck with that. In addition, despite the fact that my room was well cleaned, there was also a mildew smell that was pervasive in my room. 2. I was double charged. I prepaid through Hotels.com and explained before and after checkout that I did so. My Chinese was apparently insufficient which is what happens when I didn't use WeChat. Fortunately, Hotels.com returned my pre-payment without too much hassle. 3. Location. My driver could not find the hotel despite providing him with the address in Chinese. In fact, this happened more than once. The hotel though inside Vanke Plaza is around the back past one of the parking entrances. Use Starbucks, and McD's at Vanke as landmarks, but it's a 3-5 min walk from there to the hotel.
Peter, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed 3 nights at the Aloft Dongguan during a business trip, my first to Dongguan. The hotel is next to a small shopping mall with mainly eateries and restaurants, including Starbucks, Pizza Hut and a variety of local restaurants. Hotel is clean, modern and spacious. They were out of double rooms, but the twin room I was assigned had 2 queen-sized beds and was large enough for 4 persons. All the usual amenities were available, and there's even a refilling point for drinking water at the lift lobby on each floor.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

I had a 2 night stay at the Aloft. I was there for business. It is located in a newly developed part of Dongguan. The hotel is situated in a beautiful area near shops and restaurants. Very quiet hotel. The only complaint I had was that the bed was too firm for my liking. Otherwise, this is a wonderful hotel and I will stay there again on my next trip.
Jeffrey, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean, the bath towel is nice and fluffy, choices of pillows, laundering facilities.
4-night business trip
Verified Expedia guest review

8/10 Very good

3-stars business friendly hotel. The design is modern. The facility is well-maintained (in Chinese standard).
igloobear, 7-night romance trip
Verified Expedia guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review