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Garden Suites Cancun

Photo gallery for Garden Suites Cancun

Porch
Outdoor pool
Master Suite  | Free WiFi
Junior Suite | Free WiFi
Master Suite  | Free WiFi

Overview of Garden Suites Cancun

Garden Suites Cancun

2.5 star property
No-frills hotel in Downtown Cancun with outdoor pool

42 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
Map
Xel-ha, 28, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Plaza Las Americas - 9 min drive
  • Cancun Mall - 11 min drive
  • Puerto Cancun Marina Town Center - 9 min drive
  • Ultramar Ferry Puerto Juárez - 11 min drive
  • Turtle Beach - 11 min drive
  • Langosta Beach - 7 min drive
  • Tortuga Beach - 15 min drive
  • Cancun Convention Center - 22 min drive
  • La Isla Shopping Mall - 22 min drive
  • Playa Mujeres Golf Club - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 32 min drive

Restaurants

  • El Cejas - 2 min walk
  • Mr. Habanero - 3 min walk
  • La Tlayudería - 7 min walk
  • Tacos Rigo - 7 min walk
  • 100% NATURAL - 7 min walk

About this property

Garden Suites Cancun

Garden Suites Cancun is a great choice for a stay in Cancun. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other features include a terrace and a garden. Fellow travellers like the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 6 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 6 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive between 2 and 4 PM or after 7 PM must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Pets stay for free
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards.</p>

Also known as

Garden Suites Maria Graciela Hotel Cancun
Garden Suites Maria Graciela Hotel
Garden Suites Maria Graciela Cancun
Garden Suites Maria Graciela
Garden Suites Cancun Hotel
Garden Suites Cancun Hotel
Garden Suites Cancun Cancun
Garden Suites Cancun Hotel Cancun

Frequently asked questions

Does Garden Suites Cancun offer free cancellation for a full refund?
Yes, Garden Suites Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Garden Suites Cancun?
Yes, there's an outdoor pool.
Are pets allowed at Garden Suites Cancun?
Yes, pets stay free.
Is parking offered on site at Garden Suites Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at Garden Suites Cancun?
You can check in from 3 PM - 6 PM. Check-out time is noon.
Is there an on-site casino at Garden Suites Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and PlayCity Casino (3-min drive) are both nearby.
What is there to do at Garden Suites Cancun and nearby?
Garden Suites Cancun has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Garden Suites Cancun?
Yes. Nearby restaurants include Mr. Habanero (3-min walk), La Tlayudería (7-min walk) and Tacos Rigo (7-min walk).
Does Garden Suites Cancun have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Garden Suites Cancun like?
Garden Suites Cancun is a short 3-minute walk from Market 28 and 11 minutes' walk from Las Palapas Park.

Reviews

5.6

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Good

Excellent staff and the hotel is very clean.
Market 28 is in front of hotel. Fair prices for soveneirs and food is also affordable. You can catch the bus stop on a short walking distances or taxis are everywhere at a fair rate. Although, the hotel was always kept super clean our AC was not cold enough. The hotel is a lil rundown and it needs maintenance work. However, we where out all day so it was bearable and saved us money. I just wish the AC was running colder and my hotel stay would had been perfect.
Julissa, 5-night trip
Verified CheapTickets guest review

6/10 Good

Includes a kitchen, table, and sofa
Very friendly and helpful staff. Only problem is that it is not close to beaches.
Verified Expedia guest review

2/10 Poor

was scary
arrived at the hotel, manager spoke very little English. in fact guest didn't either. Was shown room, no locks on the door. I then heard gun shots nearby, left and went to another hotel. was very overrated by travel agency.
Verified Expedia guest review

6/10 Good

Smells old, i did not like it at all.
The receptionist was very nice, but don't speak english at all, it's very hard to communicate. The hotel is below average, the bed is not comfy, bedding's super old. But for the pricd what can you complain about.
Verified Expedia guest review

6/10 Good

Maid service was lacking.
Had to request maid service during my 5 night stay. In compensation, a certificate for 2 free nights was promised but not given. My email followup has so far been ignored! Properties closer to the ADO bus station downtown, with comparable rates, can be found
Verified Expedia guest review

8/10 Very good

Very friendly and helpful staff
Verified Hotels.com guest review

2/10 Poor

Won't ever stay here again.
We stayed there for two nights. The first night is just "okay" since we don't have hot water, but all we need is only a place to sleep so it's acceptable. However, there were no electricity on the second night after we use our own dryer. We tried to contact the hotel reception but no one was there. We end up sleeping that night without charging our phone, taking shower, and everything we consider basic that one normal hotel should offer. It's like we didn't expect too much because we were trying to save money, but this hotel is just nightmare.
Verified Hotels.com guest review

8/10 Very good

Almost perfect for my needs!
The write up for this place does not do it justice! My unit is a fully furnished 2 bedroom apartment. The furniture and fixtures are what you would expect from a summer cottage rental, not pretty but very functional. I had booked different hotels for each week of my 6 week stay. I went to my first hotel and scouted the others I found this one down the street and it is by far the best of the bunch and it is less expensive! Each bedroom has an A/C unit but with the breeze and windows on all sides, I haven't used them. The apartment is in a great location. The market is directly across the street. It includes 3 banks, a full grocery store, the R2 bus to the hotel zone, taxis everywhere and at least 20 restaurants! The ADO bus terminal and plaza las Americas are 20 min walks in different directions. I would guess there are 10 units in this place. You will hear traffic noises from the one way street out front. The front two buildings have one unit on each of the three floors The back buildings appear to be the one bedroom units. I have walked all over town everyday and only touched the surface. I have felt safe the entire time including too many late nights. Prices are very low for food and alcohol in restaurants and at the grocery store compared to the hotel zone. I'm here for the great weather and a cultural experience...so far it has been outstanding!
Verified Expedia guest review

6/10 Good

you do get what you pay
you do get what you pay for nice location and safe The manager was great how ever i would suggest the owner stays at his or her own place as their is room for improvement but i would stay again
Verified Hotels.com guest review

6/10 Good

Close to Mercados 28, groceries and other spots.
I got the suite that is in the website picture. Two rooms with a kitchen counter and fridge and stove. The pool needs cleaning and not kept up so no one uses it. The staff are friendly but only speak Spanish. A computer translation site is used for communication for more complicated questions and requests. My room was clean though a bit rundown. It is one of the less expensive choices online and for the price it was okay. Buses are cheap and easy enough to figure out so getting to the beach or anywhere is cheap and easy.
Verified Expedia guest review