Choose dates to view prices

Serenissima Boutique Hotel

Photo gallery for Serenissima Boutique Hotel

Aerial view
Superior Suite, 1 King Bed with Sofa bed, Terrace | Terrace/patio
Superior Suite, 1 King Bed with Sofa bed | Terrace/patio
Superior Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Superior Suite, 1 King Bed with Sofa bed, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Serenissima Boutique Hotel

Serenissima Boutique Hotel

5.0 star property
Luxury Chania hotel with restaurant, connected to a shopping centre

9.8/10 Exceptional

106 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Skoufon 4, Chania, Crete Island, 73131

Room options

About this area

What's nearby

  • In Chania Town
  • Old Venetian Harbor - 1 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Kritamon - 2 min walk
  • Amphora - 2 min walk
  • Remezzo - 2 min walk
  • Arismari - 2 min walk
  • Kavouras - 2 min walk

About this property

Serenissima Boutique Hotel

Serenissima Boutique Hotel offers an airport shuttle (available 24 hours) for EUR 25 per vehicle one-way. Guests looking for a bite to eat can visit Serenissima Restaurant, which serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travellers say great things about the nice bathrooms and restaurant.

Languages

English, Greek, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free off-site parking within 1640 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Bathroom emergency pull cord

Languages

  • English
  • Greek
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Serenissima Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 October to 31 May:
  • One of the dining venues
  • Bar/Lounge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 40.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel
Serenissima Boutique Chania
Serenissima Boutique
Serenissima Boutique Hotel Chania, Crete
Serenissima Hotel Chania
Serenissima Boutique Hotel Hotel
Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel Hotel Chania

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Serenissima Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Serenissima Boutique Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Serenissima Boutique Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Serenissima Boutique Hotel?
Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
What are the check-in and check-out times at Serenissima Boutique Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Serenissima Boutique Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and scuba-diving. Additional recreation nearby includes ecotours and segway hire.
Are there restaurants at or near Serenissima Boutique Hotel?
Yes, Serenissima Restaurant offers Mediterranean cuisine. Nearby restaurants include Tholos (3-min walk), Kormoranos (3-min walk) and Κoutourouki (3-min walk).
What's the area around Serenissima Boutique Hotel like?
Serenissima Boutique Hotel is in Chania Town, a short 1-minute walk from Old Venetian Harbor and 12 minutes' walk from Nea Chora Beach.

Reviews

9.8

Exceptional

10.0/10

Cleanliness

9.9/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful small hotel with 7 rooms. It is a few steps from the old town and beach but quiet and secluded. Our room (#5) was spacious and comfortable with a great shower. Breakfast was delicious and innovative. Staff was very helpful.
Kenneth, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tuvia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was excellent. In particular, we had an issue around securing a taxi for an early morning ride to the airport. As we were running out of time, staff came in for the morning shift, and immediately went to work contacting a taxi. Literally within minutes, she had contacted an available taxi within a two minute walk from our hotel, and actually walked us to the taxi to assure that it wasn't snatched up by someone else. Breakfast was cooked to order--very nice. Only downside was getting to the hotel from the airport. Hotel is located in a no-drive area of old town. The taxi driver stopped at the top of a hill and pointed down to old town to identify our hotel's location. It took us a while to find it--struggling with luggage on crowded cobblestone streets, but eventually came across it. High marks, a wonderful stay.
larry, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Barbara and her colleagues are super friendly and helpful! The location of the hotel could be a maze for first time visitor, but once you figuring out, it’s so convenient ~~only steps to the water front, and quite many great restaurants nearby! Also easy to access bus station (only several blocks I think)
Xiaofeng, 2-night family trip
Verified Expedia guest review

8/10 Very good

The staff here are amazing, they went out of their way to make our stay great. The location is really perfect and it is beautiful inside - the automatic blinds were very cool. I would argue however that this is not really a 5 star hotel. The desk is not 24 hours, there is no room service, and there is not an on-site restaurant anymore. I think these services are required to consider the hotel 5-stars. I also paid €60 euros for a small bag of laundry which I think is OUTRAGEOUS, I still regret doing it. The staff is the main reason I rate this so highly, the cleaners and front desk staff were all so kind and helpful - for them alone I would suggest it.
Zachary, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I just had one night in this hotel but it was really nice. Location is great, just one row back from the busy port. Room was lovely and very well equipped. Excellent value for money too.
Kenneth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Charming hotel right in the heart of old town
Our stay was awesome. Front desk staff very helpful and friendly. Room was amazing - very large with high ceilings. Breakfast was so delicious. We spent time in courtyard drinking wine. Loved the location in the old town. It was very quiet at night but only minutes from the harbor area. Very beautiful renovation.
Joyce, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great hotel in the middle of the old city
The hotel was in a great location: in the old city of Chania on a quiet street two blocks from the harbor. We ate dinner at three great small restaurants close to the hotel but away from the touristy restaurants directly at the harbor. The hotel is a 10 minute walk from the public parking lot at the harbor. We thought it was fine but I can see other people not being happy not to be able to drive up to the hotel. The staff at the hotel asked if we wanted help getting our bags to our room but we were ok doing this ourselves. The room itself was fabulous: big and comfortable. The location was also fabulous.
ken, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel in a very charming building. The staff was very friendly and helpful. Our room was a little small, but pleasing and had everything we needed. I would recommend this strongly. Location was perfect as well.
Anjum, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a very nice hotel with a spacious room and great customer service. We booked 2 rooms and stayed 3 nights. The rooms have very high ceilings and multiple window equipped with automatic blinds. Breakfast was excellent, all foods were individually made, and even orange juice was freshly made. The location is very close to Venetian Harbor and old town. Staff were very friendly, professional and helpful. We enjoyed staying, and highly recommend it to anyone who is interested in visiting Chania in the future.
STEVEN, 3-night family trip
Verified Expedia guest review