2/10 Poor
23 Jan 2023
thumbs down.
It was a little difficult to navigate bc there is SO much construction & the gps isn’t updated. Upon arrival, late Friday night, we’re told that the kay cards aren’t working & every time we want to get into our room, a staff member would have to let us in. It was super inconvenient & annoying to have to get someone to walk my family to our 2nd floor room every time we came back from a soccer game.
The worst part was when we were trying to check out, the front desk partition had been pulled down & there was a sign with a phone number on it that no one would answer when you called. There were people waiting to be checked in/out, including us.
Verified traveller
2-night family trip
Verified Hotels.com guest review