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Ascott Heng Shan Shanghai

Photo gallery for Ascott Heng Shan Shanghai

Garden
Indoor spa tub
Indoor pool
View from room
Premium bedding, in-room safe, individually decorated

Overview of Ascott Heng Shan Shanghai

UNESCO Sustainable Travel Pledge

Ascott Heng Shan Shanghai

4.0 star property
4-star aparthotel in Xuhui with indoor pool and restaurant

9.2/10 Superb

11 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
No 99 Hengshan Road, Xuhui District, Shanghai, Shanghai, 200085

Room options

About this area

What's nearby

  • In Xuhui
  • The Bund - 15 min drive

Getting around

  • Hongqiao International Airport (SHA) - 11 min drive
  • Pudong International Airport (PVG) - 46 min drive
  • Shanghai South Railway Station - 8 min drive
  • Shanghai Railway Station - 17 min drive
  • Nanxiang North Railway Station - 18 min drive
  • Hengshan Road Station - 4 min walk
  • Library Station - 10 min walk
  • Changshu Road Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Kappo Yu - 4 min walk
  • Glo London - 5 min walk
  • Organic Kitchen - 5 min walk
  • Sasha's - 5 min walk
  • Salute - 5 min walk

About this property

Ascott Heng Shan Shanghai

A great choice for a stay in Shanghai, Ascott Heng Shan Shanghai features a free kids' club and offers an airport shuttle (available 24 hours) for CNY 650 per vehicle. You can splash around at the indoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre and a hot tub are other highlights, and apartments feature soaking baths and kitchens. Fellow travellers like that it's only a short walk to public transportation: Hengshan Road Station is 4 minutes away and Library Station is 10 minutes.

Languages

Bulgarian, Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (CNY 120 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Free children's club
  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Toaster
  • Coffee/tea maker
  • Water dispenser
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily: CNY 88 per person
  • 1 restaurant
  • 1 bar

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: CNY 300.0 per night

Bathrooms

  • Separate bath and shower
  • Deep-soaking bath
  • Hairdryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Free bottled water
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city centre
  • In the historical district

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 10 rooms
  • 6 floors
  • 1 building
  • Built in 2014
  • Individually decorated

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per day

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CNY 88 per person
  • Airport shuttle service is offered for an extra charge of CNY 650 per vehicle (roundtrip)

Renovations and closures

The following facilities will be closed during March:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per night

Parking

  • Self-parking costs CNY 120 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Ascott Heng Shan Shanghai Aparthotel
Ascott Heng Shan Aparthotel
Ascott Heng Shan Shanghai
Ascott Heng Shan Shanghai Shanghai
Ascott Heng Shan Shanghai Aparthotel
Ascott Heng Shan Shanghai Aparthotel Shanghai

Frequently asked questions

Does Ascott Heng Shan Shanghai offer free cancellation for a full refund?
Yes, Ascott Heng Shan Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ascott Heng Shan Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ascott Heng Shan Shanghai?
Yes, there's an indoor pool.
Are pets allowed at Ascott Heng Shan Shanghai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ascott Heng Shan Shanghai?
Yes. Self-parking costs CNY 120 per night.
Is an airport shuttle service offered by Ascott Heng Shan Shanghai?
Yes, an airport shuttle is available. The charge is CNY 650 per vehicle roundtrip.
What are the check-in and check-out times at Ascott Heng Shan Shanghai?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Ascott Heng Shan Shanghai and nearby?
Ascott Heng Shan Shanghai has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Ascott Heng Shan Shanghai?
Yes, there's an on-site restaurant. Nearby restaurants include Kappo Yu (4-min walk), Glo London (5-min walk) and Organic Kitchen (5-min walk).
Does Ascott Heng Shan Shanghai have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Ascott Heng Shan Shanghai have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Ascott Heng Shan Shanghai like?
Ascott Heng Shan Shanghai is in Xuhui, a short 4-minute walk from Hengshan Road Station and 19 minutes' walk from Jing'an Temple. Travellers say that this aparthotel is in a good location.

Reviews

9.2

Superb

9.2/10

Cleanliness

8.4/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Place is big, clean, modern, convienent location next to subway; cannot go wrong staying here. Washer and dryer is every unit as well.
khanh, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Devin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

In the heart of the French Concession
This hotel is in a perfect location in the French Concession. Quiet, clean, modern and with a great staff who is helpful and couldn't have been nicer. Breakfast had a lot of choices. This is a full breakfast, not continental breakfast and the staff will make eggs to order. The rooms are spacious and clean and having a washer/dryer is an added bonus. The full kitchen would be great for families especially. There is a beautiful pool area and complete gym. We would stay here again in a heartbeat!
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Great place for living
Room good, service so so
Verified Hotels.com guest review

10/10 Exceptional

フロントのお姉さんがとても親切で優しく対応してくれて助かりました。 紹介してもらったレストランも美味しかったです!
1-night family trip
Verified Expedia guest review

8/10 Very good

Katarina, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

适合长住客和Party
房间挺大。设施该有的都有。床品一般。早餐一般。
Verified Hotels.com guest review