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1 room, 2 adults

Gem Premier Hotel & Spa, Hanoi

3.5-star3.5 stars
54 Ngo Huyen Street, Old Quarter, Hanoi, 110210, Vietnam

Luxury hotel with full-service spa, connected to the convention center, near Hang Gai Street
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
  • The windowless room was clean- the tv worked, they provide a nice robe and slippers are…Apr 20, 2019
  • At check in things seemed ok. When we got to the room, there was no wifi in the room (…Apr 16, 2019
535See all 535 Hotels.com reviews
From 435 reviews

TripAdvisor Traveller Rating

Gem Premier Hotel & Spa, Hanoi

from $33
  • Junior Suite
  • Senior Suite, City View
  • Executive Suite, 1 King Bed with Sofabed, City View
  • Family Junior Suite, 1 queen bed, 1 single bed, City View
  • Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View
  • Presidential Suite with Balcony, 1 King bed, Church View

What’s around Gem Premier Hotel & Spa, Hanoi

Top spots nearby

Recommended by this property

  • Hang Gai Street (3-minute walk)
  • Hoan Kiem Lake (5-minute walk)
  • Hoa Lo Prison Museum (5-minute walk)
  • Ngoc Son Temple (5-minute walk)
  • Thang Long Water Puppet Theatre (6-minute walk)
  • Dong Xuan Market (11-minute walk)
  • Hanoi Opera House (11-minute walk)
  • Temple of Literature (12-minute walk)
  • Ho Chi Minh Mausoleum (15-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 39 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated good

  • Great for browsing and email

Transportation

Transfers

  • Train station pick-up *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking (limited) *

  • RV/bus/truck parking *

Offsite

  • Area shuttle within 2 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Full-service spa
  • Bicycle rentals on site
  • Helicopter/airplane tours on site
  • Ecotours nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Separate dining area
  • Separate living room
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials, and manicures and pedicures.

Dining

Gem restaurant - Overlooking the garden, this buffet restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, and lunch. A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required.

Gem Premier Hotel & Spa, Hanoi’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Transfers via airport shuttle are required and must be arranged at least 24 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Also known as

  • Gem Premier Hotel Hanoi
  • Hanoi Gem Boutique Hotel
  • Gem Premier Hotel
  • Hanoi Gem Boutique
  • Gem Boutique Hotel Hanoi
  • Gem Boutique Hanoi
  • Gem Premier Hanoi
  • Gem Premier
  • Gem Boutique Hotel
  • Gem Premier Hotel Spa

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 360000

Optional extras

Onsite credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge of VND 599000 (subject to availability)

Late check-out can be arranged for an extra charge of VND 599000 (subject to availability)

Valet parking costs VND 120000 per day

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for VND 480000 per day

Babysitting/childcare is available for an extra charge

Area shuttle service to the beach, shopping center, ski area, and theme park is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 535 reviews

Good 6.0
Not perfect, but fair
The air condition in the room has water dripping. The manager had someone come to fix it, but then it became very noisy. Luckily we changed to another room.
us1 night trip with friends
Good 6.0
Maybe
The room we stayed has no window. Always smell the humidity when I open the bathroom. I got allergy second day and asked the hotel to change a room for us. Finally had to end my trip early due to the severe allergy.
usTrip with friends
Very Good 8.0
Great Choice for Hanoi
The staff was amazing and very welcoming. The room was in great condition, but has a glass door for the bathroom which was very strange and no privacy when in the shower (no curtain). The bed was not the most comfortable to be honest but I would recommend this hotel due to its amazing staff, delicious breakfast, and outstanding location.
us3 night trip with friends
Very Good 8.0
A good hotel in the middle of Hanoi's Old Quarter
Our stay at the Gem Premier was good. The first night was a bit rocky because we were first put into a different hotel (next door) but after we sorted out our room is was good. The location of the hotel couldn't be better. It's in the middle of the Old Quarter and is near a bunch of highly recommended restaurants, including the 4P's Pizza which is on the same street. The service is really great and everyone is super friendly. Breakfast is good but finishes a bit early. (6:30 to 9:30am). The only con is that the area is quite noisy and our room did not have a shower, just a tub. Also i would not recommend doing a Ha Long Bay tour through the hotel (operated by Alova Cruises) as it was not very good and the food was bland and paltry.
Fairuz, us6 night romance trip
Very Good 8.0
Nice place to stay in the old quaters in Hanoi
I stayed there for my last night in Vietnam and was very happy with my choice. I had a beautiful room. They were able to arrange an airport pick up transfer on very short notice. The staff is very friendly and welcoming. There was a problem with the hot water, but I told them and they fixed it. The A/C ‘s heat programme wasn’t working, but they had another heater in the room. Unfortunately, there was a bad smell coming from the water pipes, and the bathroom needs some improvements. But appart from that, I would recommend it!
Sibylle, us1 night trip

Gem Premier Hotel & Spa, Hanoi

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