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1 room, 2 adults

Apart - Hotel Casa Serena, Guatemala City

3.5-star3.5 stars
14 Calle 5-09 Zona 10Guatemala CityGuatemalaGuatemala

Family Zona 10 apartment with kitchen
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Superb9.2
  • Friendly staff, huge comfortable rooms, interesting grounds inside secure courtyard,…Jan 21, 2018
  • I absolutely love this place. We’ve stayed three times so far. The grounds, the large…Nov 26, 2017
11See all 11 Hotels.com reviews
From 38 reviewsTripAdvisor Traveller Rating

Apart - Hotel Casa Serena, Guatemala City

from $126
  • Comfort Suite, 1 King Bed, Kitchen, Pool View
  • Comfort Double Room, 2 Bedrooms, Kitchen, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 1 PM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Bowling alley on site
  • Playground on site
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Los Sanchez - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Apart - Hotel Casa Serena, Guatemala City’s small print

Also known as

  • Hotel Casa Serena Guatemala City
  • Hotel Casa Serena
  • Casa Serena Guatemala City

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 10.0 percent city/local tax will be charged

Optional extras

Rollaway beds are available for USD 20 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 15 per pet, per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Apart - Hotel Casa Serena, Guatemala City

Landmarks

  • In Zona 10
  • Plaza Fontabella Shopping Center - 5 min walk
  • Avenida La Reforma - 6 min walk
  • Embassy of Canada - 7 min walk
  • Oakland Mall - 9 min walk
  • The Village Shopping Center - 11 min walk
  • Union Church of Guatemala - 12 min walk
  • El Obelisco - 12 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 12 min drive
  • Free self parking
  • Free valet parking
  • Free airport shuttle
  • Area shuttle (surcharge)

Recent reviews

Superb 9.2 From 11 reviews

Apart - Hotel Casa Serena, Guatemala City
Very Good8.0
Great place with lots of space to stretch out
We have stayed here multiple times now. We love that we get a whole spacious apartment, especially since we have two small kids. They enjoy the playground as well as the pool. Staff is very attentive and always help us with anything we need. Located in a safe area.
A Traveler, us4 night family trip
Apart - Hotel Casa Serena, Guatemala City
Exceptional10.0
Great zona 10 location.
Let me check in very early. Enormous room. Great service.
A Traveler, us1 night trip
Apart - Hotel Casa Serena, Guatemala City
Very Good8.0
Very personalized attention!
The front desk person, Romeo, went far above and beyond the call of duty to help us with an unforeseen medical condition, including calling his own child's pediatrician. He and my husband are now friends!
Jennifer, us3 night family trip
Apart - Hotel Casa Serena, Guatemala City
Very Good8.0
Very Nice Hotel but Can be Noisy on Weekend Nights
Reserved 2 bedroom apartment with 3 king size beds. Checking in they told us they were unaware that we were travelling with young children. When reserving on Hotels.com I entered the kids' ages. They had 2 one-bedroom apartments across the hallway from each other. So we ended up all in a one-bedroom apartment with one kind size bed. The bedroom had A/C, but the living room did not. They could not give us a discount on the first night because it was done through Hotels.com, but they could give us a discount for the additional nights. They were able to switch us to a two-bedroom apartment the next day. It had a king size bed in one bedroom and a queen and a full size beds in the 2nd bedroom, not the advertised 3 king sized beds. It had A/C in the bedroom with the king size bed, but not in second bedroom or living area. We paid the originally quoted price. The pool and playground were nice. Breakfast was very good and had a couple of different offerings everyday along with other options offered every day. There was a person that cooked eggs to order. They had pancakes or waffles also, although it was not obvious unless you asked. Weekend nights were loud until about 1AM. There’s a bar/restaurant across the street. The 2nd apartment we got had insulated windows, which muffled the sound some, but the 1st one had thin windows. The parking was tight, but we were always able to get a spot. Despite the issue we had with our setup the 1st night, we enjoyed our stay at this hotel.
A Traveler, us4 night family trip
Apart - Hotel Casa Serena, Guatemala City
Exceptional10.0
Great for Business and Family
The hotel was great. I had problems with my reservation and they solved the issue really fast. Rooms are very clean and the neighborhood is very secure.
Rafael, us3 night business trip

See all reviews

Apart - Hotel Casa Serena, Guatemala City

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