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Alpenhotel Fleurs de Zermatt, Zermatt

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Unterer Mattenweg 41ZermattVS3920Switzerland

Zermatt ski-in/ski-out hotel with spa, ski storage
  • Free buffet breakfast and free WiFi
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Great pool
Complaints about WiFi
150See all 150 reviews
From 255 reviewsTripAdvisor Traveller Rating

Alpenhotel Fleurs de Zermatt, Zermatt

from $178
  • Standard Single Room, Mountain View
  • Classic Double Room, Mountain View
  • Double Room, Mountain View (Style)
  • Deluxe Double Room (Parterre)
  • Deluxe Double Room, Balcony, Mountain View (Matterhorn)
  • Junior Suite, Balcony, Mountain View (Matterhorn)
  • Family Room, 2 Bedrooms, Balcony, Mountain View
  • Double Room, Accessible (Parterre)

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms


  • Check-in time 3:30 PM-11 PM
  • Check-out time is 11 AM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski-in/ski-out access
  • Ski storage
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 39-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Fleurs Vita has 2 treatment rooms. Services include hot stone massages, sports massages, massages, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.


Matterhorn Lounge - Onsite bar.

Alpenhotel Fleurs de Zermatt, Zermatt’s small print

Also known as

  • Alpenhotel Fleurs Zermatt Hotel
  • Alpenhotel Fleurs Hotel
  • Alpenhotel Fleurs Zermatt
  • Alpenhotel Fleurs


Children under 12 years old are not allowed in the spa without adult supervision.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Alpenhotel Fleurs de Zermatt, Zermatt


  • Matterhorn Museum - 12 min walk
  • St. Mauritius Church - 12 min walk
  • Mountaineers Cemetery - 13 min walk
  • Zermatt-Furi Gondola - 22 min walk
  • Sunnegga Ski Resort - 2.8 mi / 4.6 km
  • Furi - Trockener Steg Cable Car - 2.9 mi / 4.7 km
  • Riffelberg Express Gondola - 3 mi / 4.8 km
  • Matterhorn Express II Cable Car - 3 mi / 4.9 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt Station - 5 min walk
  • Onsite parking not available

Recent reviews

Exceptional 9.6 From 150 reviews

Alpenhotel Fleurs de Zermatt, Zermatt
Great service very nice people
Fouad, us2 night trip
Alpenhotel Fleurs de Zermatt, Zermatt
Great place to stay in Zermatt
Fluers de Zermatt was a great place to stay for our visit to Zermatt. The staff was very kind, friendly and helpful. Our room was nice and clean. It was easy to get anywhere in Zermatt from this hotel.
Kelly, us2 night trip
Alpenhotel Fleurs de Zermatt, Zermatt
Paid for a mountain view, & while mother nature didn't oblige, the views of Zermatt were worth it. Great little hotel with an attentive & helpful staff, easily walkable location to the main town center, and a good breakfast to boot.
Jason, us1 night trip
Alpenhotel Fleurs de Zermatt, Zermatt
Family Spring Break
So the Hotel is really nice. The staff is really nice. I feel obligated to report several items that we wish we would have known. The hotel shuttle is for train station pick up and drop off and you can stop there. They WILL NOT bring you anywhere else as you must use a cab and with where the hotel is located it is a minimum of a $12 Swiss franc ride each way. It adds up. Second is they do not allow any children under 16 in the spa. Now that may seem like common sense however it was not to us and if we would have know we would have not booked this hotel. Our son is a mature 15 and they would not allow him in. After a day of skiing, and we were there for 4 nights it is nice to relax in the Sauna, Steam Room, etc... and they do not allow that. I wish I would have known. Now if you don't have the child or children and you don't mind walking or a $12 cab this place is a really nice hotel with really nice staff. Aside from the Pool/Spa attendant who should be "Forbidden". :-)
Aric, us4 night trip
Alpenhotel Fleurs de Zermatt, Zermatt
Fantastic stay!
wonderful stay! Truly enjoyed this hotel and would highly recommend to anyone! Great choice!
jesse, us1 night trip

See all reviews

Alpenhotel Fleurs de Zermatt, Zermatt

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