2/10 Poor
Feb 1, 2023
Worst day of my life!!!
Worst stay of my life. And I’m in my 50s. You guys should take them off of the list. It gives hotels.com a bad name.
She convinced me to stay at the sister property, saying it was much nicer and renovated. Look at the pictures and tell me what you think? We were there for a military service for our son who passed away so she offered to give us one free nights parking since we got there at 10pm basically but charged us anyway.
The next morning renovations WERE actually happening right over our sheet rock wall. Demolition with Hammers, saws, power, tools… Miserable.!!
When we let her know that they should warn guests if there’s construction so they can make a choice to stay or not. It’s common courtesy in the industry to do so. She could’ve cared less anything I had to say about our experience.
One of the cups in the kitchen had a hole that leaked juice all over us before we could figure out what was going on. She had no reaction to that either.
Deadlock not operational to secure the room.
Food, splattered and stuck on the wall. Chunks of food.
They also did a retaliatory move against us that I’d rather not discuss.
Please take this place off of your list. We have never had any problems with your properties. Look at these pictures and ask yourself; Is this where you want to send people?
I hope your standards aren’t changing. I have trusted you up until now.
I have even more pictures. I’m at the max allowed. This place is a dump.




Gina
Gina, 2-night family trip
Verified Hotels.com guest review