Skip to main content.
All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Four Points by Sheraton Cancun Centro, Cancun

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Avenida Tulum, MZ 1, Lote 2, SM 12, Cancun, QROO, 77500, Mexico

3.5-star hotel with 2 restaurants, near Plaza Las Americas
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 311 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Just stayed one night before our flight home from Cancun, but the staff was wonderful.…Jul 11, 2019
  • Fantastic hotel with impeccable service! Quiet, clean, and comfortable. What else could…Jun 17, 2019

Four Points by Sheraton Cancun Centro, Cancun

from $66
  • Traditional Room, 2 Double Beds, City View
  • Traditional Room, 1 King Bed
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 Bedroom, City View

What’s around Four Points by Sheraton Cancun Centro, Cancun

Top spots nearby

Recommended by this property

  • Plaza Las Americas (12-minute walk)
  • La Isla Shopping Mall (4.4 mi / 7.1 km)
  • Aquaworld (4.9 mi / 8 km)
  • Cancun Convention Center (5.2 mi / 8.4 km)
  • Delfines Beach (6 mi / 9.7 km)
  • Ventura Park Cancun (7.7 mi / 12.4 km)
  • Dolphin Discovery (8.8 mi / 14.2 km)
  • Xcaret Eco Theme Park (42.8 mi / 68.9 km)
  • Pyramid of Kukulkan (116.6 mi / 187.7 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Microwave in a common area
Things to do
  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 2121
  • Conference space size (meters) - 197
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

The Eatery Bistro - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Toastina Sports Bar - This sports bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Four Points by Sheraton Cancun Centro, Cancun’s small print

Also known as

  • Four Points Sheraton Cancun Centro Hotel
  • Four Points Sheraton Centro Hotel
  • Four Points Sheraton Cancun Centro
  • Four Points Sheraton Centro

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 8 PM.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Self parking costs MXN 1 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of MXN 245 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Didn’t find the right property?

    Continue searching for Cancun, Quintana Roo, Mexico

    Recent reviews

    Fabulous 8.8 From 219 reviews

    Exceptional 10.0
    Amazing service!!
    Rafael, us3 night trip
    Exceptional 10.0
    Great hotel for business, good rooms, friendly staff and a good restaurant.
    Luis, us2 night business trip
    Good 6.0
    Business type hotel
    Nice pool area and gym
    Ramiro, us2 night romance trip
    Exceptional 10.0
    Great Cancun hotel
    Great
    Frederick, usRomance trip
    Exceptional 10.0
    Top grade
    Wish I could rate this hotel 6 out of 5. Beautifully maintained, helpful understanding staff and great ambience
    Ram, usOther trip

    Four Points by Sheraton Cancun Centro, Cancun

    Is the description of this hotel not correct? Tell us