Guests
All properties in Palenque, Palenque, Chiapas, Mexico

Axkan Arte Palenque

3-star hotel in Palenque with outdoor pool and restaurant

  • Free WiFi in lobby and free parking
From
$32

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  • Axkan Arte Palenque
  • Axkan Arte Palenque
  • Outdoor Pool
  • Pool
  • Axkan Arte Palenque
Axkan Arte Palenque. Image 1 of 107
1 / 107Axkan Arte Palenque
Carretera a Palenque KM 1.5, Palenque, 29960, CHIS, Mexico
7.4.Good.
  • Beautiful little hotel on the way to Palenque archaeological site. The bungalow was…

    Apr 4, 2021

  • We had a room with a balcony viewing the treetops, which was great. There was air…

    Dec 16, 2019

See all 39 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 28 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Area shuttle
  • Terrace

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Palenque National Park - 28 min walk
  • Palenque Archaeological Zone - 2.6 mi / 4.2 km
  • Museo de Sitio Palenque - 2.6 mi / 4.3 km
  • Misol-Ha Waterfalls - 5.4 mi / 8.7 km
  • Cascadas de Roberto Barrios - 19.3 mi / 31 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed

What’s around

Landmarks

  • Palenque National Park - 28 min walk
  • Palenque Archaeological Zone - 2.6 mi / 4.2 km
  • Museo de Sitio Palenque - 2.6 mi / 4.3 km
  • Misol-Ha Waterfalls - 5.4 mi / 8.7 km
  • Cascadas de Roberto Barrios - 19.3 mi / 31 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 5 min drive
  • Area shuttle (surcharge)
map
See on map
Carretera a Palenque KM 1.5, Palenque, 29960, CHIS, Mexico

At a glance

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Pool sun loungers

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 2015
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Balcony or patio
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10 AM to 9:30 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Axkan Arte Palenque Hotel
  • Axkan Arte Palenque
  • Axkan Arte
  • Axkan Arte Palenque Hotel
  • Axkan Arte Palenque Palenque
  • Axkan Arte Palenque Hotel Palenque

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Axkan Arte Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 9:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Restaurante Baljum (10-min walk), La Parrilla (2 mi), and Las Tinajas (2 mi).
  • Axkan Arte Palenque has an outdoor pool and a garden.
7.4.Good.
  • 8.0.Very Good

    Lovely accommodation very close to the ruins. Well stocked bar and reasonably priced food. Great pool area. Well located off the main road and surrounded by places to eat.

    2 night trip with friends, May 31, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Gute Betten, Badezimmer alt mit Schimmel auf dem Boden, kein warmes Wasser, schmutzige Handtücher, keine Liegen am „Pool“ nur Stühle.

    Silka, 2 night family trip, Dec 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Muy bonito lugar

    El lugar está bonito, las cabañas muy bien acondicionadas, el servicio de restaurante y la atención de todo el personal excelente, tuvimos un pequeño inconveniente por la primer habitación en cuanto al olor a la humedad e inmediatamente nos cambiaron de habitación, excelente trato, la comida muy rica, la alberca súper limpia, me gusto mucho, el único problema que veo es llegar hasta el lugar, es un poco complicado por la ubicación, pero en carro particular o taxi está perfecto

    Ana Karen, 1 night family trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Regular

    Viajamos con niños y la VDD no nos pareció un hotel familiar, más q nada por la limpieza. Es más para ir de amigos o en pareja porq es económico.el hotel está en una entrada de la calle principal como 400 mts aprox de terracería . El check in nos hicieron esperar media hora porq la habitación aún no estaba y cuando la vimos parecía q no la habían limpiado. Los olores en el baño, las losetas con moho puff. Muchas hormigas y escarabajos en la habitación. Humedad en las paredes. La cama muy cómoda, pero de nuevo las sabanas manchadas las almohadas hechas bolas da mal aspecto. No creo q regresemos.

    1 night trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Volvería a ir

    Mayra, 3 night trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo muy bien. Nos encantó nuestra estancia. Las camas muy cómodas, todo limpio y la alberca excelente después de un día largo en las ruinas.

    2 night family trip, Jul 2, 2021

    Verified Expedia guest review

  • 6.0.Good

    Más o menos

    Mi reservación no fue clara, me quedé con la duda del derecho a desayuno buffet. No hubo internet en la habitación. No pude paga con tarjeta por falta de señal en la terminal.

    Lucio, 3 night family trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Una noche fue suficiente!

    La alberca es muy pequeña, había mucha gente conocida entre ellos que ingerian bebidas alcohólicas dentro de ésa área por lo que no sentí confianza de usarla con mi familia. El estacionamiento estaba horrible. Habían limpiado el zacate y lo regaron por el suelo formando un "colchón" de unos veinte Cms. Ya estaba muy seco con riesgo de encenderse con algún cigarro o que alguna serpiente se ocultara. El camino de acceso al hotel es reducido a un vehículo y con baches. Es de difícil acceso desde la carretera. Requerí colchas adicionales y no tuvieron. Sólo me dieron dos sábanas. No hay colchonetas o catres extra. La señal de televisión es mala. La regaderas y llaves de agua necesitan mantenimiento. Se escuchan los ruidos y voces de las habitaciones contiguas.

    Claudia, 1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    El hotel no está en las condiciones como se miran las fotos, visiblemente se nota falta de mantenimiento, la atención de la mayoría del personal no es la adecuada, falta mejorar los servicios que hagan cálida la estancia y realmente valga la pena lo que uno está pagando, porque te cobran pasta las botellitas con agua

    1 night family trip, Apr 3, 2021

    Verified Expedia guest review

  • 2.0.Poor

    El hotel es lindo. Las instalaciones son buenas. El precio es bueno. Pero me tocó una habitación sucia , sábanas manchadas , baño sucio y recién usado. La atención ha sido PÉSIMA. NO LO RECOMIENDO

    2 night family trip, Feb 5, 2021

    Verified Expedia guest review

See all 39 reviews