RIG Puerto Malecon

Photo gallery for RIG Puerto Malecon

Primary image
Indoor spa tub
Indoor spa tub
Junior Suite, 1 Bedroom, Kitchenette, Sea View | View from room
Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Overview of RIG Puerto Malecon

RIG Puerto Malecon

3.0 star property
Luxury hotel with outdoor pool, near Parque Colón

7.2/10 Good

335 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Calle Pina, No. 56, Ciudad Nueva Zona Colonial, Santo Domingo, Distrito Nacional, 10208
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Zona Colonial
  • Blue Mall - 19 min drive

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 33 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 37 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

RIG Puerto Malecon

3-star luxury hotel revitalised in 2017 and located in the heart of Zona Colonial
At RIG Puerto Malecon, you can look forward to free breakfast (local cuisine), a round-trip airport shuttle and a poolside bar. Active travellers can enjoy aerobics at this hotel. Treat yourself to a massage or other spa services. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool
  • Self-parking (surcharge), a theme park shuttle and multilingual staff
  • Access to a nearby health club, a reception hall and express check-out
  • Free newspapers, wedding services and barbecues
  • Guest reviews give good marks for the overall value, helpful staff and proximity to shopping
Room features
All guest rooms at RIG Puerto Malecon feature thoughtful touches, such as climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and Desk chair.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 7:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (USD 3 per day)
  • On-site parking includes off-street options
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pickup*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Beach shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Fitness classes
  • Helicopter/aeroplane tours
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Bike rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (484 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Spa services

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: USD 40
  • Christmas Eve (24 December) gala dinner per child: USD 25 (from 2 to 10 years old)
  • New Year's Day (1 January) gala dinner per adult: USD 40
  • New Year's Day (1 January) gala dinner per child: USD 25 (from 2 to 10 years old)
  • Valentine's Day (14 February) gala dinner per adult: USD 28
  • Valentine's Day (14 February) gala dinner per child: USD 14 (from 2 to 10 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle
  • Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
  • Beach shuttle, casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs USD 3 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

RIG Hotel Boutique Puerto Malecón Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Boutique Puerto Malecón Santo Domingo
RIG Boutique Puerto Malecón
RIG Puerto Malecon Hotel
RIG Puerto Malecon Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Puerto Malecon Hotel Santo Domingo

Frequently asked questions

Does RIG Puerto Malecon offer free cancellation for a full refund?
Yes, RIG Puerto Malecon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at RIG Puerto Malecon?
As of 30 Sep 2022, prices found for a 1-night stay for 2 adults at RIG Puerto Malecon on 3 Oct 2022 start from $45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at RIG Puerto Malecon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RIG Puerto Malecon?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9 AM to 8 PM.
Are pets allowed at RIG Puerto Malecon?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at RIG Puerto Malecon?
Yes. Self-parking costs USD 3 per day.
Is an airport shuttle service offered by RIG Puerto Malecon?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle.
What are the check-in and check-out times at RIG Puerto Malecon?
You can check in from 3:00 PM - 7:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1 PM. Express check-out is available.
What is there to do at RIG Puerto Malecon and nearby?
Have fun with nearby activities such as cycling, boat tours and scuba-diving. Additional recreation on-site includes aerobics and helicopter/aeroplane tours. Enjoy a swim in the indoor and outdoor pools after a day out and about. RIG Puerto Malecon also has a fitness centre, spa services and an arcade, as well as a picnic area and access to a nearby health club.
Are there restaurants at or near RIG Puerto Malecon?
Yes, there's an on-site restaurant. Nearby restaurants include Lechonera Mota (3-min walk), D´ Luis Parrillada (5-min walk) and Falafel (6-min walk).
What's the area around RIG Puerto Malecon like?
RIG Puerto Malecon is located on the Strip in Zona Colonial, a short 1-minute walk from Malecon and 5 minutes' walk from Calle El Conde. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

7.2

Good

7.5/10

Cleanliness

8.0/10

Staff & service

7.3/10

Amenities

7.1/10

Property conditions & facilities

7.3/10

Eco-friendliness

6/10 Good

Very good service
The hotel room was too small , the bed sheets was. It changed everyday. The staff was super friendly, Wilson , Brian , Michael and the restaurant staff was very nice and helpful. The front desk staff were very , very nice and super friendly.
Hancy, 11-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I stayed at this hotel a few years ago and it was clean and good. This time got a room on the first floor, heavy fragrance in the room, guess it was the bathroom after we unplugged the air freshener. The shower was all broken , mold behind the shower glass. We woke up at night feeling breathless guess was the mold. the split air conditioner was super noisy. Property doe not seem to be maintained. Run down
Mahipalsinh, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Nightmare
It’s was a nightmare. The hotel rooms are full of roaches scrolling the walls, in the fridge and the bathroom. The front desk agent changed my room for another one when entered the room it as a strong smell he ended up open the windows. We went out for 2 hours, the smell was a little better when we returned. When we wake up in the morning we found 3 big roaches in the bathroom.
Merline, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I did not like the most of the staff did not speak English everyone was loud talking loud music and they have roaches
Marshalee Latoya, 7-night trip
Verified CheapTickets guest review

10/10 Exceptional

Great service
Emmanuel, 2-night romance trip
Verified Expedia guest review

4/10 Fair

The common area, breakfast and breakfast area , pool are were up to expectations. The room was not even close to expectations.
Gary, 1-night trip
Verified Expedia guest review

4/10 Fair

Very disappointing
No hot water, a/c broken, tv not working, pool was dirty. There where live roaches at breakfast trays.
Miguel A., 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is close to beach and shopping center
deolall, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great staff always willing to help you with anything
Eric, 8-night trip
Verified Expedia guest review

6/10 Good

Does not look like pictures. Breakfast is mediocre at best. Facilities in need of upgrading. Decent location within walking distance of El Conde.
Dave, 1-night trip
Verified Expedia guest review