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All properties in Bacalar, Quintana Roo, Mexico
1 room, 2 adults

Hotel Hacienda Bacalar, Bacalar

2.5-star2.5 stars
Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930, Mexico

Hotel with outdoor pool, near Lake Bacalar
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Great front desk attendance. Not properly cleaned before check in, hair in shower and…Jan 12, 2020
  • Absolutely INCREDIBLE location. Everything else was just splendid. Great hotel for the…Jan 7, 2020

Hotel Hacienda Bacalar, Bacalar

from $10
  • Standard Room
  • Superior Room
  • Standard Room, 2 Queen Beds
  • Standard Room, Multiple Beds

What’s around Hotel Hacienda Bacalar, Bacalar

Landmarks

  • Lake Bacalar - 7 min walk
  • Laguna Bacalar Ecological Park - 20 min walk
  • Canal de los Piratas - 10 min walk
  • Fort of San Felipe - 14 min walk
  • Cenote Cocalitos - 43 min walk
  • Laguna Milagros - 16.7 mi / 26.9 km
  • Payo Obispo Zoo - 23 mi / 37 km
  • Palacio Municipal De Othon P. Blanco - 23.2 mi / 37.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 58 min drive

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-3:30 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2008
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 21-inch TV
  • Satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Hotel Hacienda Bacalar, Bacalar’s small print

Also known as

  • Hotel Hacienda Bacalar
  • Hacienda Bacalar
  • Hotel Hacienda Bacalar Hotel
  • Hotel Hacienda Bacalar Bacalar
  • Hotel Hacienda Bacalar Hotel Bacalar

Policies

There is limited hot water on site.

This property does not have elevators.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Hacienda Bacalar, Bacalar

  • Is there a pool at Hotel Hacienda Bacalar?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Hacienda Bacalar?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Hotel Hacienda Bacalar?
    Yes, there's free self parking. Parking spots may be limited.
  • What are the check-in and check-out times at Hotel Hacienda Bacalar?
    You can check in from 2:00 PM to 3:30 PM. Check-out time is noon.
  • Are there restaurants at or near Hotel Hacienda Bacalar?
    Yes, there's an onsite restaurant.

Recent reviews

Very Good 8.0 From 152 reviews

Exceptional 10.0
Great, safe, clean hotel! Breakfast was eggs & beans or fruit with juice or coffee. AC worked great, hot water and WiFi not so much. The lobby area has WiFi. Close enough to walk everywhere. My only suggestion would be to have drinking water offered in the lobby to refill water bottles. I didn’t like having to buy bottled water from the store, I rather pay the hotel more and reduce the plastic consumption by refilling my reusable bottle.
Amber, us1 night business trip
Good 6.0
The check in was not great
The check in experience was really bad. The receptionist was rude. Started talking to other customers on the middle of check in and when I pointed that out said that he is not willing to lose any business because of this check in ... Breakfast is very basic either eggs with beens or fruit, not both. The instant coffee was not good and weak 😔
Olena, us3 night trip with friends
Exceptional 10.0
A great value, and comfortable.
Nice pool. E-Z check in. Very secure, 24hr gate watched. Breakfast included, fruit or eggs. Walkable to town.
Carla, us2 night romance trip
Very Good 8.0
Great option at Bacalar
Very good option at Bacalar, rooms are clean; the hotel is 5-6 blocks from the main street but is convenient.
Carlos, us1 night family trip
Very Good 8.0
Overall this is nice hotel, very nice swimming pool and very affordable, the room wasnt smell good beside that everithing were ok.
Lidor, us1 night romance trip
Very Good 8.0
Positives are it's a lovely rustic hotel for the price. It's clean, has friendly staff and the included breakfast was delicious. Negative was that the shower was cold and it's a little outside of town (but still only 10 min walk to the lake)
Sophie, us1 night trip
Good 6.0
Bacalar
Hotel was overall ok/good, staff friendly and helpful. Rooms were clean, but dated. Fine for a quick overnight stay.
David, us2 night romance trip
Fair 4.0
Friendly staff but quite down hotel.
Quite run down place. Flaky Wifi that does not connect to the bedrooms. Breakfast option was very limited to either fruit or eggs
gb2 night family trip
Exceptional 10.0
Good hotel for a relatively low price
Very decent hotel and an enjoyable stay overall. The decoration and room type made it look a very "gay" hotel with pink colors etc, but the stay was fine aprt of the fact that the ONLY WiFi was at reception
Vincent, mxBusiness trip
Very Good 8.0
Good option
A reasonable option. A business-like welcome rather than super friendly but OK nonetheless. Clean rooms, about 10 minutes or so walk to the main square. Breakfast was included but it was nothing to get excited about - scrambled eggs and a tiny portion of refried beans. One morning I was mildly amused to see the reception staff tucking into the same but slightly bigger portions, with the addition of a bowl of fruit salad. Hire bikes available but they deparately need some maintenace. Better to get a bike somewhere else if you can find one.
Steve, gb2 night trip

Hotel Hacienda Bacalar, Bacalar

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