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Best Western i-City Shah Alam

Photo gallery for Best Western i-City Shah Alam

Exterior
Water park
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Best Western i-City Shah Alam

Best Western i-City Shah Alam

3.5 star property
3.5-star hotel with free water park, near Central i-City Shopping Centre

7.8/10 Good

174 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
The price is $37
Price available on 1/2/2023
Map
A-GF-01, No 6, Persiaran Multimedia, i-City, Selangor Golden Triangle, Shah Alam, Selangor, 40000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free water park
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Seksyen 7
  • I-City - 2 min drive
  • Aeon Jusco Bukit Tinggi Shopping Center - 25 min drive
  • Sunway Pyramid Mall - 26 min drive
  • Paradigm Mall - 27 min drive
  • University of Malaya - 34 min drive
  • 1 Utama - 32 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive
  • Kuala Lumpur International Airport (KUL) - 40 min drive
  • Kuala Lumpur Padang Jawa KTM Komuter Station - 5 min drive
  • Kuala Lumpur Klang KTM Komuter Station - 7 min drive
  • Kuala Lumpur Bukit Badak KTM Komuter Station - 8 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Masita Steak House - 6 min walk
  • EV World Hotel - 7 min walk
  • Jemari - 8 min walk
  • All Malaya Copitiam - 10 min walk
  • Nasi Lemak Cinta Sayang - 11 min walk

About this property

Best Western i-City Shah Alam

A great choice for a stay in Shah Alam, Best Western i-City Shah Alam features a free water park and offers an airport shuttle (available 24 hours) for MYR 220 per person. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. The convenient parking and WiFi get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property provides shuttle services to and from the shopping mall 5 times daily.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free water park access
  • Playground

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Free water park

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 28 for adults and MYR 16 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 220 per person (roundtrip)
  • Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
  • Late check-out can be arranged for an extra charge of MYR 60 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western i-City Shah Alam Hotel
Best Western i-City Hotel
Best Western i-City Shah Alam
Best Western i-City
I City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel
Best Western i-City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel Shah Alam

Frequently asked questions

Does Best Western i-City Shah Alam offer free cancellation for a full refund?
Yes, Best Western i-City Shah Alam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western i-City Shah Alam?
As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Best Western i-City Shah Alam on Jan 2, 2023 start from $37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western i-City Shah Alam?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western i-City Shah Alam?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western i-City Shah Alam?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western i-City Shah Alam?
Yes, an airport shuttle is available. The charge is MYR 220 per person roundtrip.
What are the check-in and check-out times at Best Western i-City Shah Alam?
You can check in from 2 PM - midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 60 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Best Western i-City Shah Alam and nearby?
Best Western i-City Shah Alam has a fitness center and a garden.
Are there restaurants at or near Best Western i-City Shah Alam?
Yes, there's an onsite restaurant. Nearby restaurants include Masita Steak House (6-min walk), EV World Hotel (7-min walk), and Jemari (8-min walk).
What's the area around Best Western i-City Shah Alam like?
Best Western i-City Shah Alam is a short 4-minute walk from i-City and 14 minutes' walk from Central i-City Shopping Centre.

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Serene, 1-night trip
Verified Expedia guest review

4/10 Fair

KEE HANG, 3-night trip
Verified Hotels.com guest review

6/10 Good

Picked up the toom phone to order room service and the cable fell out
richard, 4-night business trip
Verified Expedia guest review

8/10 Very Good

nurul hanisah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Rosmadi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chin Hui, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyting excellent
Thainmuli, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

It is a nice place to stay
Aliaa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best
MAWARTI BINTI TUDANG, 1-night trip
Verified Expedia guest review

8/10 Very Good

good place to stay, will prefer coming back
Francis, 4-night trip with friends
Verified Expedia guest review