Choose dates to view prices

Hacienda AltaGracia, Auberge Resorts Collection

Photo gallery for Hacienda AltaGracia, Auberge Resorts Collection

Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Casona con Piscina | Terrace/patio

Overview of Hacienda AltaGracia, Auberge Resorts Collection

Hacienda AltaGracia, Auberge Resorts Collection

4.5 star property
Mountain hotel in Cajón with 3 restaurants and 2 outdoor pools

9.8/10 Exceptional

26 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Interamericana Sur, entrada de Cajón, Santa Teresa 1km al oeste, Cajón, San Jose

Room options

About this area

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 62.5 miles/100.6 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • The Pizza House - 14 min drive
  • Pizzería Cajón - 14 min drive
  • Chicken Combos - 14 min drive
  • La Cevichería y Más - 14 min drive
  • Manjar de Reyes - 14 min drive

About this property

Hacienda AltaGracia, Auberge Resorts Collection

Hacienda AltaGracia, Auberge Resorts Collection offers an airport shuttle (available 24 hours) for USD 375 per vehicle roundtrip. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
On-site antigen/rapid COVID-19 testing is available for a USD 60 fee
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Yoga classes
  • Mountain biking
  • Ropes course
  • Horse riding/hire
  • Helicopter/aeroplane tours
  • Ecotours nearby
  • Rafting nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • No lift (single-level property)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Stocked minibar (select free items)
  • Wet bar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

THE WELL has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 10 per cent

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 375 per vehicle (roundtrip. Maximum occupancy 6)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

On-site antigen/rapid COVID-19 testing is available for a USD 60 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Hacienda AltaGracia Hotel San Isidro de El General
Hacienda AltaGracia Hotel
Hacienda AltaGracia San Isidro de El General
Hacienda AltaGracia an Auberge Resort
Hacienda AltaGracia, Auberge Resorts Collection Hotel
Hacienda AltaGracia, Auberge Resorts Collection Cajón
Hacienda AltaGracia, Auberge Resorts Collection Hotel Cajón

Frequently asked questions

Does Hacienda AltaGracia, Auberge Resorts Collection offer free cancellation for a full refund?
Yes, Hacienda AltaGracia, Auberge Resorts Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hacienda AltaGracia, Auberge Resorts Collection?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Hacienda AltaGracia, Auberge Resorts Collection on 4 December 2022 start from €1,870, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hacienda AltaGracia, Auberge Resorts Collection?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hacienda AltaGracia, Auberge Resorts Collection?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at Hacienda AltaGracia, Auberge Resorts Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hacienda AltaGracia, Auberge Resorts Collection?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hacienda AltaGracia, Auberge Resorts Collection?
Yes, an airport shuttle is available. The charge is USD 375 per vehicle roundtrip.
What are the check-in and check-out times at Hacienda AltaGracia, Auberge Resorts Collection?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM.
What is there to do at Hacienda AltaGracia, Auberge Resorts Collection and nearby?
Have fun with on-site activities such as horse riding and mountain biking. Additional recreation on-site includes helicopter/aeroplane tours and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hacienda AltaGracia, Auberge Resorts Collection also has 2 poolside bars, 2 bars and a steam room, as well as spa services, a picnic area and a garden.
Are there restaurants at or near Hacienda AltaGracia, Auberge Resorts Collection?
Yes, there are 3 on-site restaurants. Nearby restaurants include The Pizza House (4.3 mi), Chicken Combos (4.4 mi) and Pizzería Cajón (4.4 mi).
Does Hacienda AltaGracia, Auberge Resorts Collection have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Overall score and ratings

9.8

Exceptional

10.0/10

Cleanliness

9.9/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

When I read other reviews, thought they must be exaggerated or fake, but this place really is everything others say. Absolutely beautiful property. Warm, friendly caring staff. Loved the private flight experience to and from SJO. Waterfall hike tour. A little more challenging than we were first led to expect, but we made it, LOVED it! Casitas beautiful. Huge! Spa and fitness and pools all excellent, big, new. Only minor criticisms: Fitness centre equipment a little limited. No leg machines. Food is overall very good, but some dishes a little underwhelming. Breakfasts excellent. In-room dining, so-so. Understandably food is pricey, as to be expected for the stature of the property. We spent an average of $170 US per adult per day for meals. We don’t drink much. Adds up.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Jungle Paradise
Amazing Resort, not too much going on locally but the location is stunning and so are the staff--great for a detox and rest
Daniel, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alta Garcia exceeded expectations. Wonderful location, outstanding views on sunset and sunrise in the Costa Rican mountains, great activities, excellent service
3-night family trip
Verified Expedia guest review

10/10 Exceptional

We will be back!
We loved our stay here! It was the perfect vacation to ring in the new year. We highly recommend taking a private plane to the resort. Hacienda AltaGracia is the perfect combination of relaxation and activity. We loved the horseback rides, the ultralight flight, hiking and relaxing by the gorgeous infinity pool. The resort grounds are gorgeous. The food is great. The breakfast is top notch. The staff is top notch. We will be back!
Kerry, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place in every possible way. The property is absolutely gorgeous.Clran and pristine, and a paradise if you like horse back riding.. super luxury, the hotel has its own private plane to get there. 30 min flight to San Jose..
Parisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review