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All properties in El General, Costa Rica
1 room, 2 adults

Hacienda AltaGracia, an Auberge Resort, El General

5-star5 stars
Interamericana Sur, entrada de Cajón, Santa Teresa 1km al oeste, El General, San Jose, Costa Rica

Mountain hotel in El General with 3 restaurants, 2 bars/lounges
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.8
Service
Fantastic service
Room
Great room
Location
Great location
Food
Food could be better
16See all 16 Hotels.com reviews
From 352 reviews

TripAdvisor Traveller Rating

Hacienda AltaGracia, an Auberge Resort, El General

from $499
  • Deluxe Suite, 2 Queen Beds
  • Premium Room, 1 Bedroom (Casita)
  • Room, 1 Bedroom (Master Casita)
  • Room, 2 Bedrooms (Casita)
  • Deluxe Suite, 1 King Bed
  • Room, 1 Bedroom (Pool Casita)

What’s around Hacienda AltaGracia, an Auberge Resort, El General

Landmarks

  • Alexander Skutch Bird Sanctuary - 37 min walk
  • Canaan Cheeses - 11.9 mi / 19.2 km
  • Samaritan Chocolate - 12 mi / 19.3 km
  • The Secret Gardens - 12.9 mi / 20.7 km
  • Chirripo National Park - 13.7 mi / 22 km
  • Catarata uvita - 22.6 mi / 36.4 km
  • Nauyaca Waterfalls - 24.2 mi / 39 km
  • Punta Uvita - 24.6 mi / 39.7 km

Getting around

  • San Jose (SJO-Juan Santamaria Intl.) - 59 miles/95 km
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Helicopter/airplane tours on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Rafting nearby
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Year Built 2014
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPad
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Manantial has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Helicopter/airplane tours on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Rafting nearby

Hacienda AltaGracia, an Auberge Resort, El General’s small print

Also known as

  • Hacienda AltaGracia Hotel San Isidro de El General
  • Hacienda AltaGracia Hotel
  • Hacienda AltaGracia San Isidro de El General
  • Hacienda AltaGracia Auberge Resort San Isidro de El General
  • Hacienda AltaGracia Auberge Resort El General
  • Hacienda AltaGracia Auberge San Isidro de El General
  • Hacienda AltaGracia Auberge El General
  • Hacienda AltaGracia Auberge G

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 75.0 per night

Breakfast costs between USD 20 and USD 50 for adults, and USD 15 and USD 35 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 360 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.8 From 16 reviews

Hacienda AltaGracia, an Auberge Resort, El General
Exceptional10.0
Jungle Paradise
Amazing Resort, not too much going on locally but the location is stunning and so are the staff--great for a detox and rest
Daniel, us5 night family trip
Hacienda AltaGracia, an Auberge Resort, El General
Exceptional10.0
We will be back!
We loved our stay here! It was the perfect vacation to ring in the new year. We highly recommend taking a private plane to the resort. Hacienda AltaGracia is the perfect combination of relaxation and activity. We loved the horseback rides, the ultralight flight, hiking and relaxing by the gorgeous infinity pool. The resort grounds are gorgeous. The food is great. The breakfast is top notch. The staff is top notch. We will be back!
Kerry, us6 night romance trip
Hacienda AltaGracia, an Auberge Resort, El General
Exceptional10.0
Excellent but expensive
Overall amazing, its a bit expensive for the area for sure. Also not much to do in the area, off of the property, unless you want to drive for an hour or more. STUNNING Location
Eric, usBusiness trip
Hacienda AltaGracia, an Auberge Resort, El General
Exceptional10.0
Costa Rica Jewel
Superb locale, staff, food, and atmosphere!! Fabulous service and amenities. The staff treats you like family and royalty at the same time. Multiple activities to choose or just relax. Grounds are heavenly and the climate can be variable but beautiful! Would recommend highly to anyone coming to Costa Rica--the hotel is the very meaning of "Pura Vida"
Naomi, us3 night business trip
Hacienda AltaGracia, an Auberge Resort, El General
Exceptional10.0
Great long weekend
Súper friendly staff made one feel so comfortable. Five star service Spa was amazing and included a beautiful Large pool with the most amazing view.
Brenda, us3 night family trip

See all reviews

Hacienda AltaGracia, an Auberge Resort, El General

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