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Best Inn and Suites

Photo gallery for Best Inn and Suites

Outdoor pool
TV with cable channels
Room, 2 Double Beds | Desk, iron/ironing board, free WiFi
View from room
TV with cable channels

Overview of Best Inn and Suites

Best Inn and Suites

2.0 star property
No-frills hotel in Downtown Phoenix with outdoor pool

190 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchen
  • Air conditioning
3547 East Van Buren Street, Phoenix, AZ, 85008
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Self-serve laundry
For families
  • Kitchen
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
  • Cable TV service

Room options

About this area

What's nearby

  • In Downtown Phoenix
  • Phoenix Zoo - 5 min drive
  • Desert Botanical Garden - 6 min drive
  • Phoenix Convention Center - 10 min drive
  • Chase Field - 10 min drive
  • Talking Stick Resort Arena - 11 min drive
  • Arizona State University - 11 min drive
  • Scottsdale Fashion Square - 16 min drive
  • Camelback Mountain - 21 min drive
  • Grand Canyon University - 13 min drive
  • Talking Stick Resort Casino - 19 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 6 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 23 min drive
  • Scottsdale, AZ (SCF) - 26 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 27 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 27 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 35 min drive
  • 38th Street - Washington Station - 10 min walk
  • 44th Street - Washington Station - 22 min walk
  • 44th Street Station - 22 min walk


  • Knock Kneed Lobster - 13 min walk
  • Speedy Street Tacos - 14 min walk
  • Hap's Pit Barbecue - 3 min drive
  • The Stockyards Restaurant - 3 min drive
  • Burger Theory - 4 min drive

About this property

Best Inn and Suites

Only 3.5 mi (5.6 km) from the airport, Best Inn and Suites puts you within a 15-minute drive of Arizona State University and Phoenix Convention Center. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, this hotel is within a short drive of Grand Canyon University. The property is only a short walk to public transportation: 38th Street - Washington Station is 10 minutes away.

At a glance

Hotel size

  • 65 rooms


  • Check-in time from 2 PM until 3 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets allowed*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Coffee/tea in a common area


  • 24-hour front desk
  • Laundry facilities


  • An outdoor pool


  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 5.0 per cent will be charged
  • Utility surcharge: USD 3.00 per accommodation, per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Also known as

Best Inn Phoenix
Best Phoenix
Best Inn Suites
Best Inn and Suites Hotel
Best Inn and Suites Phoenix
Best Inn and Suites Hotel Phoenix

Frequently asked questions

Does Best Inn and Suites offer free cancellation for a full refund?
Yes, Best Inn and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Best Inn and Suites?
Yes, there's an outdoor pool.
Are pets allowed at Best Inn and Suites?
Yes, pets are welcome. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Inn and Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Inn and Suites?
You can check in from 2 PM - 3 AM. Check-out time is 11 AM.
Is there an on-site casino at Best Inn and Suites?
No, this hotel doesn't have a casino, but Casino Arizona (17-min drive) and Lone Butte Casino (18-min drive) are both nearby.
What is there to do at Best Inn and Suites and nearby?
Best Inn and Suites has an outdoor pool.
Are there restaurants at or near Best Inn and Suites?
Yes. Nearby restaurants include Knock Kneed Lobster (13-min walk), Speedy Street Tacos (14-min walk) and Burger Theory (2 mi).
Does Best Inn and Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a fridge and a microwave.
What's the area around Best Inn and Suites like?
Best Inn and Suites is in Downtown Phoenix, a short 6-minute drive from Sky Harbor International Airport (PHX) and 15 minutes' walk from Celebrity Theater.

Overall score and ratings





Staff & service


Property conditions & facilities

2/10 Poor

Place is out of business, being renovated and opening under a new name. I made reservations and had to pay a higher price at another place causes last minute reservations
Jade, 9-night romance trip
Verified guest review

2/10 Poor

1-night business trip
Verified guest review

2/10 Poor

Building doesn't exist
Rashanda, 1-night romance trip
Verified guest review

10/10 Exceptional

Verified guest review

6/10 Good

The area was awful. Felt uncomfortable
JULIA, 1-night romance trip
Verified guest review

2/10 Poor

Just no
Drug dealing right in front. Police presence in the area was incredibly heavy right out in front of the hotel the night I was set to arrive was police officers arresting men, and when I refused to stay there they hadn’t charged me yet they tried waiting for the reservation to charge while telling me it wasn’t refundable before I was even charged and when I tried calling to cancel they would hang up on me so I had to come in and they asked me to wait while being told it wasn’t refundable before I was charged. In total you couldn’t even pay me to stay here.
1-night trip
Verified Expedia guest review

2/10 Poor

Dated but clean.
This hotel is extremely dated, old fixtures, appliances, electronics, furniture (stained bathroom fixtures, peeling paint, etc). You can pretty much hear everything that is going on around you-roller bags going by, music, talking. Luckily it wasn’t too busy when we were there so it wasn’t too bad, just annoying. On the plus side- it’s close to the airport and it was clean.
Crystal, 1-night romance trip
Verified guest review

4/10 Fair

Not so good hotel near airport. Missing and broken light bulbs. First room the door would not lock. Staff was friendly. Just an old place on not do good area of town.
Mark, 1-night romance trip
Verified guest review

2/10 Poor

Please stay away
They charged me a different amount than said they would. (so far) has not been useful in getting the situation rectified. They did not return the security deposit (which has now been disputed with my CC).
Steven, 1-night trip
Verified guest review

4/10 Fair

I went against my gut & better judgement due to the close to location to downtown Phoenix & ignored reviews. Paying for it now, found a bed bug 7 days after returning, expert says it too soon to determine if there's going to be more. Many months of worry again & possibly a $800 bill.
2-night trip
Verified Orbitz guest review