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Sheraton Grand Wuhan Hankou Hotel

Photo gallery for Sheraton Grand Wuhan Hankou Hotel

Exterior
Sports facility
Terrace/patio
Down comforters, pillowtop beds, minibar, in-room safe
3 restaurants, lunch, dinner served; international cuisine

Overview of Sheraton Grand Wuhan Hankou Hotel

Sheraton Grand Wuhan Hankou Hotel

5.0 star property
Luxury hotel with spa, near Wuhan Museum
8.8 out of 10 Fabulous
8.8/10 Fabulous

107 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is $79
Price available on 6/4/2023
Map
N.80, Fanhu Road, Oceanwide City Square, Wuhan CBD, Wuhan, Hubei, 430000
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Pool bar
  • 24-hour room service
  • Conference center
  • Business center
  • Terrace
For families
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private pool
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Jiang Han

Getting around

  • Wuhan (WUH-Tianhe Intl.) - 27 min drive
  • Hanyang Railway Station - 12 min drive
  • Danshuichi Railway Station - 15 min drive
  • Hankou Railway Station - 17 min walk
  • Fanhu Station - 17 min walk
  • Yunfei Road Station - 24 min walk
  • Changgang Road Station - 29 min walk

Restaurants

  • 黑龙江饺子馆 - 5 min drive
  • 天朗咖啡 - 4 min drive
  • 金鹿茶庄 - 4 min drive
  • 金麦蛋糕 - 5 min drive
  • 王记牛杂面 - 4 min drive
Map

About this property

Sheraton Grand Wuhan Hankou Hotel

Bring the kids when you stay at Sheraton Grand Wuhan Hankou Hotel in Wuhan and they can enjoy the free kids' club. Guests can visit the health club for a workout or enjoy international cuisine at Feast, one of 3 restaurants. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 500 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in time from 6:00 PM - midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Free children's club

Working away

  • Business center
  • Conference center (23584 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 46-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private pool
  • Fireplace

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Public bath/onsen services include an indoor public bath (no minerals).

Dining

Feast - This restaurant specializes in international cuisine.
Red Basil - This restaurant specializes in Thai cuisine and serves lunch and dinner.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 100–100 for adults, and CNY 50–100 for children

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Sheraton Wuhan Hankou Hotel
Sheraton Wuhan Hankou
Sheraton Hankou
Sheraton Grand Hankou Hotel
Sheraton Grand Wuhan Hankou
Sheraton Grand Hankou
Sheraton Grand Wuhan Hankou
Sheraton Grand Wuhan Hankou Hotel Hotel
Sheraton Grand Wuhan Hankou Hotel Wuhan
Sheraton Grand Wuhan Hankou Hotel Hotel Wuhan

Frequently asked questions

Does Sheraton Grand Wuhan Hankou Hotel offer free cancellation for a full refund?
Yes, Sheraton Grand Wuhan Hankou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Grand Wuhan Hankou Hotel?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Sheraton Grand Wuhan Hankou Hotel on Jun 4, 2023 start from $79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Wuhan Hankou Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Wuhan Hankou Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Grand Wuhan Hankou Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grand Wuhan Hankou Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Grand Wuhan Hankou Hotel?
You can check in from 6:00 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Grand Wuhan Hankou Hotel and nearby?
Sheraton Grand Wuhan Hankou Hotel has 3 bars, a spa, and private plunge pools, as well as a health club and a garden.
Are there restaurants at or near Sheraton Grand Wuhan Hankou Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does Sheraton Grand Wuhan Hankou Hotel have any outdoor private spaces?
Yes, every room features a private pool and a private plunge pool.
What's the area around Sheraton Grand Wuhan Hankou Hotel like?
Sheraton Grand Wuhan Hankou Hotel puts you in Jiang Han, in the heart of Wuhan. Popular attractions include Wuhan Garden Expo Park, which is 4 minutes away by car.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.7/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

Live eight nights here. Frankly speaking, no any service attitude to customer from the restaurant female manager. Refuse my request to switch the breakfast from one day to another due to the very early check out of the last day. Please underatand I am paying for the good service from a five star hotel, but you make me feel I am facing a government office.
JIE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chungche, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good service, comfy bed, clean room, and good breakfast.
Fatlulu, 4-night family trip
Verified Expedia guest review

4/10 Fair

I stayed at the hotel from 11-13 Dec. I spent more to book a king bed room, but the room was not available when I checked in because they over-rented out their king rooms. I was offered a twin room but they offered to change me to a king bed the next day. On the following day, I changed to the king bed room. The room was warm and it was obvious that the AC was not functioning properly in room 3318. When the technician came, his advice was to open the window until I decide to go to sleep. Note that the hotel was still serving cold AC and not yet switched to heating mode. The more ridiculous thing is that when I was sending him out, the air in the corridor was much cooler than my room (supposed to be set at 16degrees Celsius with max wind speed). He suggested if I wanted to keep my main door open. Shall not stay here again if I return to Wuhan.
2-night business trip
Verified Expedia guest review

8/10 Very Good

Staff were friendly and helpful Room was a bit outdated but clean Good location right next to a shopping centre Breakfast was ok
Anna, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Close to a shopping mall where we can also find food. Staffs are friendly and very helpful. Subway is not too far a walk from the hotel. Will definitely consider staying here on my next trip back to Wuhan.
2-night family trip
Verified Expedia guest review

4/10 Fair

Good Hotel
Overall was an excellent stay , hotel seems very new maybe about 2 years plus and in a very quiet location about 10mins drive from the main Hankou busy area and only 2 mins drive from the main Hankou railway station. Being a frequent Wuhan traveller, this is an up n coming area to he developed. However the airconditioning in my room and a few other rooms i viewed was not good amd can be improved vastly. Not sure if it is because the management feels winter is coming hence they tuned the airconditioning in the rooms. Another area for improvement is to provide champagne and better wines in the lounge as this will make Sheraton stand out amongst all other 5 star hotels in China. Overall, a very comfortable stay and will only return if the improvements are made.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Very nice
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very new and stylish. A little bit far from tourist sites but very close to good local restaurants!
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel was very clean and nice. On a very hot day it was quite cool inside. One aspect I especially enjoyed was that the hotel did not smell like smoke. So many hotels here do.
Jonathan, 1-night romance trip
Verified Hotels.com guest review