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Jumbaktas Hotel

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Serves breakfast, lunch, and dinner
Indoor pool
Standard Double Room | Premium bedding, minibar, in-room safe, desk
Business Room, 1 Double Bed, City View | Premium bedding, minibar, in-room safe, desk
Family Room | Premium bedding, minibar, in-room safe, desk

Overview of Jumbaktas Hotel

Jumbaktas Hotel

4.0 star property
4-star hotel in Yesil District with indoor pool and restaurant

8.2/10 Very Good

25 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $88
Price available on 12/30/2022
Map
ul. Karasakal Erimbetov, 65, Nur-Sultan, 010000

Room options

About this area

What's nearby

  • In Yesil District

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 18 min drive
  • Astana Railway Station - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Restobar 6/45 - 5 min walk
  • Il Forno - 5 min walk
  • Pane & Vino - 5 min walk
  • L'Atelier des Gourmandises - 8 min walk
  • The Shoreditch - 9 min walk

About this property

Jumbaktas Hotel

A great choice for a stay in Nur-Sultan, Jumbaktas Hotel offers an airport shuttle (available 24 hours). Guests can indulge in spa services and enjoy local cuisine at Jumbaktas, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference space (8070 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Russian

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Jumbaktas - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This lobby lounge serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 5000 per person
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards and cash.

Also known as

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Jumbaktas Astana
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Frequently asked questions

Does Jumbaktas Hotel offer free cancellation for a full refund?
Yes, Jumbaktas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jumbaktas Hotel?
As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Jumbaktas Hotel on Dec 30, 2022 start from $88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jumbaktas Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jumbaktas Hotel?
Yes, there's an indoor pool.
Are pets allowed at Jumbaktas Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jumbaktas Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Jumbaktas Hotel?
Yes, an airport shuttle is available. The charge is KZT 5000 per person.
What are the check-in and check-out times at Jumbaktas Hotel?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Jumbaktas Hotel and nearby?
Jumbaktas Hotel has an indoor pool and a fitness center, as well as spa services.
Are there restaurants at or near Jumbaktas Hotel?
Yes, Jumbaktas offers local cuisine. Nearby restaurants include Restobar 6/45 (5-min walk), Il Forno (5-min walk), and Pane & Vino (5-min walk).
What's the area around Jumbaktas Hotel like?
Jumbaktas Hotel is a short 16-minute walk from Khan Shatyr and 16 minutes' walk from Kazakhstan Ministry of Foreign Affairs.

Overall score and ratings

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Excellent stay
It was an amazing stay. Quiet and clean place, hospitable people, excellent amenities, stuff went above and beyond. Definitely would recommend everybody to stay there!
Akzhanay, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Leisure Astana
Friendly and helpful staff, nice location for a stay, the Spa is not free and not directly in the hotel, price is quite expensive for going there..
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Past its best. Intermittent WiFi. Good if you can get a deal but better places available.
4-night business trip
Verified Expedia guest review

10/10 Exceptional

The gym is very good. Great restaurants nearby- Italian, Asian, German
2-night business trip
Verified Expedia guest review

8/10 Very Good

Julia, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Very good staff service and location, breakfast can be improved
KEHSIUNG, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Ema, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel room, poor bathroom
Tower of a building at a corner of road junction. McDonalds near by. Bathroom very poor size and design Darkened hotel corridors - safety hazard
3-night trip
Verified Hotels.com guest review

8/10 Very Good

This is a very Nice hotel. Comfortable beds and room. Good breakfast buffet. Close to three big shopping centers. Staff was very friendly and they speak English
Verified Hotels.com guest review

10/10 Exceptional

extra
My flight arrived at6am and I went to the hotel. Although my room was not available yet they allowed me to stay in the lobby and gave me the free breakfast for that day. When a room opened up at 11am they gave it to me and it was an upgrated room at my regular rate.
Verified Hotels.com guest review