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1 room, 2 adults

Smile Hotel Otaru, Otaru

3-star3 stars
3-5-14 Inaho, Otaru, Hokkaido, 047-0032, Japan

3-star hotel with restaurant, near Otaru Canal
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 207 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Value
Best value for money
Service
Fantastic service
Wellness
Wellness & sports facilities could be improved

Smile Hotel Otaru, Otaru

from $23
  • Semi double room, (Main building), Smoking (Bed width 120 cm)
  • Semi double room, (Main building), Non-Smoking (Bed width 120 cm)
  • Semi double room, (Annex building), Smoking (Bed width 120 cm)
  • Semi double room, (Annex building), Non-Smoking (Bed width 120cm)
  • Twin Room, (main building), Smoking (Bed Width 100 cm)
  • Twin Room, (main building), Non-Smoking (Bed Width 100 cm)
  • Twin Room, Smoking, Annex Building (Bed Width 120 cm)
  • Twin Room, Non Smoking, Annex Building (Bed Width 120 cm)
  • Double Room, (main building), Smoking (Bed width 140 cm)
  • Double Room, (main building), Non-Smoking (Bed width 140 cm)
  • Triple Room, Smoking (Main Building) (Bed width 100cm)
  • Triple Room, Non-Smoking (Main Building) (Bed width 100cm)
  • Triple Room, (Annex building), Smoking (Bed Width 100cm)
  • Triple Room, (Annex building), Non-Smoking (Bed Width 100 cm)
  • Japanese Tatami room, (main building), Smoking (Futon Width 100 cm)
  • Japanese Tatami room, (main building), Non-Smoking (Futon Width 100 cm)
  • Japanese Tatami room, (Annex building), Smoking (Bed Width 100 cm)
  • Japanese Tatami room, (Annex building), Non-Smoking (Futon Width 100 cm)
  • Shared Dormitory, Non Smoking (Bed Width 120 cm)
  • Dormitory Room Only For Woman, Non-Smoking (Bed Width 120 cm)
  • Two Bunk Beds in Mixed Dormitory Room, Non Smoking

What’s around Smile Hotel Otaru, Otaru

Top spots nearby

Recommended by this property

  • Otaru Canal (5-minute walk)
  • Otaru Music Box Museum (12-minute walk)
  • Shin Nihonkai Ferry (18-minute walk)
  • Otaru Tenguyama Ropeway (27-minute walk)
  • Otaru Aquarium (41-minute walk)
  • Asarigawa Hot Spring (4.3 mi / 6.9 km)
  • Mount Tengu (6.7 mi / 10.8 km)
  • Kiroro Resort (9.1 mi / 14.6 km)
  • Kokusai Ski Resort (9.7 mi / 15.6 km)

Getting around

  • Sapporo (OKD-Okadama) - 34 min drive
  • Sapporo (CTS-New Chitose) - 65 min drive
  • Sapporo Inaho Station - 20 min drive
  • Sapporo Hoshioki Station - 21 min drive
  • Sapporo Teine Station - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-5:00 AM
  • Check-out time is 10 AM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive after midnight must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
Additional fees apply to children 0-12 years old for breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

WiFi rated fast

  • Great for browsing, email, gaming, and video chat

Transportation

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee/tea in a common area
Working away
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1972
  • Elevator/lift
Languages Spoken
  • English
  • Japanese
  • Russian

In the room

Things to enjoy
  • In-room massage available
Stay connected
  • Desk

Special features

Dining

Gabbiano - Onsite bistro.

Smile Hotel Otaru, Otaru’s small print

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Smile Hotel Otaru
  • Smile Otaru
  • Smile Hotel Otaru Hokkaido

Optional extras

Late check-out can be arranged for an extra charge of JPY 500 (subject to availability)

Self parking costs JPY 1000 per night

Buffet breakfast is offered for an extra charge of JPY 1300 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 489 reviews

Very Good 8.0
Could be better condition, but wonderful location
If you only stay for one night and are a solo traveller, you get a smaller room (but that's how it is all across Hokkaido). The room I was put in had a bathroom that could have been in better condition (sink was cracking/flaking) but everything was fully functional. Kind service, good central location and easy access.
usOther trip
Very Good 8.0
Great cheap place to stay for visiting Otaru. Wonderful area. Pretty basic, but it's clean and close to the train!
usTrip with friends
Very Good 8.0
Good location
Good experience on the Traditional local breakfast provided :) it’s easy to spot the Hotel.
CHIN, usOther trip
Exceptional 10.0
convenient and spacious room for family staying with smile as the name of the hotel
usOther trip
Good 6.0
Budget hotel
There's nothing to smile about. Tiny rooms. The included breakfast was some packaged buns and coffee. No early check in but they will hold your bags and move them into your room - which was nice.
us1 night romance trip

Smile Hotel Otaru, Otaru

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