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Hotel La Joya

Photo gallery for Hotel La Joya

Reception
Interior entrance
In-room safe, rollaway beds, free WiFi, bed sheets
Lobby sitting area
Shower, towels

Overview of Hotel La Joya

Hotel La Joya

3.0 star property
3-star La Paz hotel with restaurant
6.6 out of 10 Good
6.6/10 Good

30 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
Map
Max Paredes Street 541, La Paz, 2153
Main amenities
  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Rollaway/extra beds
  • Kitchen
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown La Paz

Getting around

  • La Paz (LPB-El Alto Intl.) - 29 min drive
  • Central Cable Car Station - 9 min walk
  • Cementerio Cable Car Station - 13 min walk
  • Edificio Correos Cable Car Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Popular Cocina Boliviana - 10 min walk
  • Las Rieles - 3 min walk
  • Sabor Cubano - 9 min walk
  • The Carrot Tree - 9 min walk
  • Cafe Del Mundo - 9 min walk
Map

About this property

Hotel La Joya

A great choice for a stay in La Paz, Hotel La Joya features a rooftop terrace and offers an airport shuttle (available on request) for USD 16.00 per vehicle. Free perks include WiFi and continental breakfast daily between 7 AM and 9:30 AM. Other features include a snack bar/deli and a terrace. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Central Cable Car Station is 9 minutes and Cementerio Cable Car Station is 13 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms

Arriving/Leaving

  • Check-in time from 5:00 AM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available on request)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–9:30 AM
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Skiing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Kitchen

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All residents of Bolivia may be charged the national value-added tax (13%) upon checkout. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport, along with the migration card they received upon arrival in the country at check-in.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 16.00 per vehicle (one way)
  • Late checkout can be arranged for an extra charge of USD 8.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 5 per cent

Children & extra beds

  • Rollaway beds are available for USD 18 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Joya La Paz
Joya La Paz
Hotel La Joya Hotel
Hotel La Joya La Paz
Hotel La Joya Hotel La Paz

Frequently asked questions

Does Hotel La Joya offer free cancellation for a full refund?
Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel La Joya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel La Joya?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel La Joya?
Yes, an airport shuttle is available. The charge is USD 16.00 per vehicle one way.
What are the check-in and check-out times at Hotel La Joya?
You can check in from 5:00 AM - midnight. Check-out time is 12:30 PM. Late check-out is available for a charge of USD 8.00 (subject to availability). Express check-out and contactless social distancing are available.
What is there to do at Hotel La Joya and nearby?
Have fun with nearby winter activities such as skiing.
Are there restaurants at or near Hotel La Joya?
Yes, there's an on-site restaurant.
Does Hotel La Joya have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room.
What's the area around Hotel La Joya like?
Hotel La Joya is a short 9-minute walk from Central Cable Car Station and 9 minutes' walk from Witches' Market. Travellers say that this hotel is in a good location.

Reviews

6.6

Good

6.3/10

Cleanliness

7.1/10

Staff & service

10.0/10

Amenities

6.5/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

2/10 Poor

Terrible
First of all I did not stay because the cab driver told me the hotel was inoperable for the last 6 or 7 months. He took me there to the hotel to see and there were no lights on at all. Terrible. I would not recommend this hotdl to my worst enemie.
Juana, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Good location NICE OWNERS, AND STAFF.
They BENT OVER BACKWARDS, to help and please us, Even to the point of loaning me the kitchen to cook a soup for my wife who was not feeling well.
TIM, 5-night trip
Verified Expedia guest review

2/10 Poor

very bad service very dirty rooms the bathroom covered a bad experience
Israel, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to the bus terminal
Hotel located close to red line cable car, cemetery and bus terminal. Friendly staff.
2-night trip
Verified Expedia guest review

2/10 Poor

Stay away
Besides two people at the front desk who were nice, the rest was bad. They only want you for your money, and you feel that way. Hair in the sink and shower. Minimalist breakfast with no choice at all (you either have breakfast or you don't). I'm rather tall and had to pay extra for a queen bed. I mentioned it as a preference that I had already paid for and they had it available, but refused to give it to me unless I paid more. Simply keep away.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

No wifi in the roon
Online it said there was wifi in the room... well there wasn't. Apart from that it was ok and quite cheap.
Verified Hotels.com guest review

4/10 Fair

People Skills Go A Long Way, Or Not
I paid for a room for one person with a queen bed for 9 nights. When I checked in, despite having clear documentation of my purchase, and a translator with me, I was denied what I had already paid for. I was told that I would have to pay more if my translator were allowed upstairs, although I was given a room with 2 single beds, I was also told that I would have to pay twice as much as I had already paid, to get what I already paid for, a queen bed. The hotel wasn't nearly full, and they could have easily given me the queen bed, but they, especially Luz, the granddaughter of the owner, were determined to get more money from me. It also seemed to annoy them that I had a local with me that understood the situation and attempted to advocate for me. They told me that I needed to leave them the room key so that they could clean the room, which I did after cautiously removing my belongings. After returning, I was told that my key was missing, and they were quite persistent about getting more money from me, because how else could it go missing if not my fault??? Although somehow the room was clean and empty of my things.... I was thoroughly sick of all the shenanigans, including standing in 8" of trap water to take a shower, and I expressed that all I wanted was to check out without paying more, Then they had to send someone up to make sure the remote control was there!! i stayed 2 of 9 nights and never got any refund, but didn't pay more either, beware of scammers!!
Verified Expedia guest review

10/10 Exceptional

A diamond in the rough
La Paz is quite ugly in general. In the middle of the dirt and chaos, Hotel La Joya stuck out as what appeared to be the nicest place one could find in the area. The breakfast area is nice with good views of the city while the staff and owners were pleasant, helpful, and spoke great English.
Verified Hotels.com guest review

8/10 Very good

Reliable Hotel Staff
We made some requests to the hotel staffs, then they were willing to answer our requests. The hotel room cleanliness is so-so.
Verified Expedia guest review