Guests
All properties in Muncie, Indiana, United States of America

Quality Inn & Suites University Area

Convenient to Ball State University

  • Free on-the-go breakfast, free WiFi, and free parking
From
$60

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Standard Room, 2 Queen Beds, Non Smoking - Bathroom
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Lobby
Lobby. Image 1 of 32
1 / 32Lobby
3400 North Everbrook Lane, Muncie, 47304, IN, United States of America
6.6.Good.
  • no breakfast!! Pool under construction. employees where smoking in the vestibule leading…

    Jan 7, 2022

  • Came to Muncie because of a sick relative, and my stay was 11 days. The front desk crew…

    Dec 4, 2021

See all 107 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Quiet
Dining options
Safe

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 87 guestrooms
    • Daily housekeeping
    • Fitness center
    • 24-hour front desk
    • Coffee/tea in a common area
    • Air conditioning

    For families

    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Iron/ironing board
    • Hair dryer

    What’s around

    • Ball State University - 4 min walk
    • Muncie Civic Theatre - 3.5 mi / 5.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 2 Queen Beds, Non Smoking
    • Standard Room, 1 King Bed, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking
    • Room, 1 Queen Bed, Non Smoking
    • Suite, 1 King Bed, Non Smoking
    • Suite, 1 Queen Bed, Non Smoking
    • Suite, 1 Queen Bed with Sofa bed, Non Smoking
    • Room, 2 Queen Beds, Accessible, Non Smoking

    What’s around

    Landmarks

    • Ball State University - 4 min walk
    • Muncie Civic Theatre - 3.5 mi / 5.6 km

    Getting around

    • Indianapolis International Airport (IND) - 85 min drive
    • Muncie, IN (MIE-Delaware County) - 6 min drive
    map
    See on map
    3400 North Everbrook Lane, Muncie, 47304, IN, United States of America

    At a glance

    Hotel size

    • This hotel has 87 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free onsite extended parking

    Other information

    • No alcohol served onsite
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast daily
    • Coffee/tea in a common area

    Things to do

    • Fitness facilities

    Working away

    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 800
    • Conference space size (meters) - 74

    Services

    • 24-hour front desk
    • Laundry facilities

    Facilities

    • Designated smoking areas
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Freshen up

    • Partially open bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free long-distance calls

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
    • Late check-out can be arranged for an extra charge of USD 30 (subject to availability)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Children under 15 years old are not allowed in the swimming pool without adult supervision
    • Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

    Policies

    This property does not have elevators.

    Onsite parties or group events are strictly prohibited.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and debit cards. Cash is not accepted.

    Also known as

    • Cardinal Inn Muncie
    • Quality Inn Suites Muncie I 69
    • Quality Inn & Suites University Area Hotel
    • Quality Inn & Suites University Area Muncie
    • Quality Inn & Suites University Area Hotel Muncie
    • Quality Inn Muncie
    • Quality Muncie

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Quality Inn & Suites University Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and extended parking.
    • Yes, there's a pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 30 (subject to availability). Contactless check-out is available.
    • Yes. Nearby restaurants include Mancino's Pizza & Grinders (10-min walk), Thai Smile (15-min walk), and Red Lobster (2 mi).
    • No, this hotel doesn't have a casino, but Hoosier Park (27-min drive) is nearby.
    • Maintain your daily exercise routine at the gym.
    6.6.Good.
    • 6.0.Good

      Noooo Breakfast

      Everything was great except for the fact that they don’t serve breakfast. Which on the website it clearly states that breakfast is provided. I even asked the night shift clerk last night what time breakfast was and he said it was from 7am to 10am. When I arrived this morning there was only coffee and apples out. I asked the day shift clerk and he said they don’t provide breakfast anymore. What a rip off. Over $100 a night and no breakfast? Not cool. Will not be staying here again

      Carrie, 1 night family trip, Oct 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Family trip

      Very friendly and clean will stay here again

      Millie, 1 night family trip, Oct 24, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Staff was very friendly

      The property is old. The staff was very friendly. One we arrived to our room the bed sheet appear dirty and there was hair on them. They looked like they had not be changed. The front desk did give me a new set of sheets to change the bed.

      1 night trip, Sep 25, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Under construction

      Roy, 2 night trip, Sep 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ball State

      Good hotel for the price near Ball State

      1 night family trip, Aug 18, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Would never trust this property

      Hotel did not check-in my reservation properly, which led to intruders(other guests) entering our room at approx. 1:30 am while we were sleeping. Had a very stressful rest of the night. And was treated very poorly by the “manager” on duty in the morning, resulting in my son and I feeling compelled to leave the property, and finding another place to finish our stay in the area. Very disappointing to say the least!

      Jeffrey, 2 night business trip, Aug 12, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Upped cost for no benefit

      Sheets in the pull out couch were nasty, covered in stains. Got moved rooms and the next room the pull out couch had no sheets. No bedding in either room for the pull out and the bed frame in the second room broke from being laid on. Also the pool is still not done and they upped the cost of each room. It’s just not worth it now.

      A. Danielle, 1 night family trip, Jul 14, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Dirty and very unfriendly and unprofessional staff.

      2 night family trip, Jul 9, 2021

      Verified Expedia guest review

    • 6.0.Good

      Very small breakfast menu

      2 night trip, Jun 22, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      It was conveniently located to my place of business in Muncie as well as to nearby restaurants, etc. The shower function in the room did not work - the diverter in the faucet was jammed and wouldn't divert water to the showerhead. I took a bath instead, but you'd think they would at least make sure the shower worked.

      4 night trip, Jun 21, 2021

      Verified Orbitz guest review

    See all 107 reviews