The Quay Hotel West Coast (SG Clean)

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Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace

Overview of The Quay Hotel West Coast (SG Clean)

The Quay Hotel West Coast (SG Clean)

3.0 star property
3-star hotel with restaurant, near West Coast Park

7.0/10 Good

74 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is $80
Price available on 5/30/2022
Map
428 Pasir Panjang Road, Singapore, 118769
Main amenities
  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Water dispenser
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Queenstown
  • West Coast Park - 3 min walk
  • National University of Singapore - 15 min walk
  • Clementi Mall - 41 min walk
  • Haw Par Villa - 2 min drive
  • Labrador Nature Reserve - 6 min drive
  • Mount Faber Park - 7 min drive
  • Bukit Timah Nature Reserve - 7 min drive
  • HarbourFront Centre - 7 min drive
  • Snow City - 7 min drive
  • Singapore Cruise Centre - 8 min drive

Getting around

  • Singapore Changi Airport (SIN) - 35 min drive
  • Seletar Airport (XSP) - 36 min drive
  • Senai International Airport (JHB) - 55 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 26.6 miles/42.8 km
  • JB Sentral - 36 min drive
  • Haw Par Villa Station - 26 min walk
  • Kent Ridge Station - 28 min walk
  • Airport shuttle (surcharge)

About this property

The Quay Hotel West Coast (SG Clean)

Placing you 0.2 mi (0.3 km) from West Coast Park and 0.8 mi (1.3 km) from National University of Singapore, The Quay Hotel West Coast (SG Clean) offers an airport shuttle (available 24 hours) for SGD 55 per vehicle. Guests indulge in massages, then grab a bite to eat at the restaurant. All rooms offer flat-screen TVs, minibars (stocked with some free items), and slippers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge)
  • Restaurant
  • Water dispenser

Taking the kids

  • Children stay free

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of SGD 55 per vehicle (one-way, Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs SGD 55 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Santa Grand Hotel West Coast Singapore
Santa Grand Hotel West Coast
Santa Grand West Coast Singapore
Santa Grand West Coast
Santa Grand Hotel Singapore
The Quay Hotel West Coast
The Quay West Coast Sg Clean
Santa Grand Hotel West Coast
The Quay Hotel West Coast (SG Clean) Hotel
The Quay Hotel West Coast (SG Clean) Singapore
The Quay Hotel West Coast (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.3/10

Eco-friendliness

8/10 Very Good

Happy with my stay
Stayed at hotel due to SHN so did not expect much service from staff but they were mostly helpful. Room and amenities as described in booking however nothing provided in mini bar except bottled water. Overall happy with stay. Thank you.
Angelia, 7-night trip
Verified Hotels.com guest review

6/10 Good

The receptionist is very friendly and helpful. Overall quite an enjoyable staycation.
TAN, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad service Dirty rooms Bad experience
Zhimin, 2-night business trip
Verified Expedia guest review

6/10 Good

Eugene, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very Good

sundar, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good for simple stay
Consider good for this price range.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Aw Yeong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

IVY, 1-night trip
Verified Hotels.com guest review