Choose dates to view prices

Cool Downs Resort

Photo gallery for Cool Downs Resort

Exterior
Outdoor pool
Cool Villa Jacuzzi Out Door | Balcony
Cool Executive | Minibar, in-room safe, desk, blackout curtains
Cool Villa Jacuzzi Out Door | Living area | 32-inch LCD TV with satellite channels, TV, DVD player

Overview of Cool Downs Resort

Cool Downs Resort

4-star property
4-star hotel in Mae Rim with outdoor pool and restaurant

7.0/10 Good

19 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
432 Moo.1 T.Mae Raem, Mae Rim, Chiang Mai, 50180

Room options

About this area

What's nearby

  • Maejo University - 24 min drive
  • Mon Chaem - 18 min drive
  • Nimman Road - 20 min drive
  • Chiang Mai University - 20 min drive
  • Sunday Walking Street Market - 23 min drive
  • Tha Phae Gate - 38 min drive
  • Warorot Market - 23 min drive
  • Central Festival Chiangmai - 38 min drive
  • Chiang Mai Night Bazaar - 42 min drive
  • Wat Phra That Doi Suthep - 59 min drive

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 53 min drive
  • Saraphi Station - 32 min drive
  • Chiang Mai Railway Station - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sala Ice Cream - 11 min walk
  • Bai Orchid and Butterfly - 4 min drive
  • Terra - 4 min drive
  • Rabieng Na Maerim - 5 min drive
  • See Paak Restaurant - 5 min drive

About this property

Cool Downs Resort

A great choice for a stay in Mae Rim, Cool Downs Resort features an airport shuttle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mong Mar Cafe, which serves international cuisine and is open for breakfast and lunch. A bar/lounge, a terrace and a garden are other highlights at this upmarket hotel.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • An outdoor pool

Languages

  • English
  • Thai

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Mong Mar Cafe – This restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of THB 150 for adults and THB 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of THB 500 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards.

Also known as

Cool Downs Resort Mae Rim
Cool Downs Resort
Cool Downs Mae Rim
Cool Downs Resort Chiang Mai Province, Thailand
Cool Downs Resort Hotel
Cool Downs Resort Mae Rim
Cool Downs Resort Hotel Mae Rim

Frequently asked questions

Does Cool Downs Resort offer free cancellation for a full refund?
Yes, Cool Downs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cool Downs Resort?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Cool Downs Resort on 30 January 2023 start from €106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cool Downs Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cool Downs Resort?
Yes, there's an outdoor pool.
Are pets allowed at Cool Downs Resort?
Yes, pets are welcome. There's a charge of THB 500 per pet, per night.
Is parking offered on site at Cool Downs Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Cool Downs Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Cool Downs Resort?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Cool Downs Resort and nearby?
Cool Downs Resort has an outdoor pool and a garden.
Are there restaurants at or near Cool Downs Resort?
Yes, Mong Mar Cafe offers international cuisine. Nearby restaurants include Sala Ice Cream (11-min walk), Anna Farm & Eatery (2.1 mi) and Bai Orchid and Butterfly (2.5 mi).
Does Cool Downs Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Cool Downs Resort like?
Cool Downs Resort is a short 10-minute walk from Doi Suthep-Pui National Park and 13 minutes' walk from Siam Insect Zoo.

Reviews

7.0

Good

8.3/10

Cleanliness

6.7/10

Staff & service

10.0/10

Amenities

6.9/10

Property conditions & facilities

Reviews

10/10 Exceptional

The staff are very friendly and helpful.The price is reasonable and the location is great.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice resort facing the mountain. It was very quiet during our stay in early March. Don't expect much from its Cafe though, they only have simple stuff like spaghetti, chicken and pork sausages, you need to go out and hunt for food. Nearby, the restaurant Rimm Phi Romm near Mae Rim Plaza is highly recommended. The night bazaar there was also very interesting, but only on Tuesdays.
Yan, 2-night family trip
Verified Expedia guest review

4/10 Fair

Hotel rooms were dark and dingy. The shower was terrible with next to no pressure and it kept changing from hot to cold. The television did not have any English channels. The breakfast was pretty average with only a limited selection. The staff were also relatively unfriendly and did not acknowledge you when you were coming and going. I would not recommend this place.
3-night trip
Verified Wotif guest review

10/10 Exceptional

Great Spot to unwind
Internet was fast and this place was peaceful and private. Great place to unwind. Make sure to check out Hong Beach for food and drinks across the street.
Fred, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Unprofessional a manager, bad shower,hot AC.
This hotel is in the middle of nowhere you got to have your own vehicle it's not convenient to walk to anywhere. After we stayed the first night we were gone out all day and got back to the room at night and found out that they never clean up the room. We asked them to move us to a new room and they said they can not because all the room is booked up. We got up early in the morning to check out and saw only a few cars in front of the hotel we very positive that they had the room available last night. When We complain with the manager he said we supposed to hang up the sign in front of the room which no one explain to us.A manager he blemed us it was our fault and he never apologized, he said to us all of the hotels have the sign to hang out for cleaning but we never stayed in the place that we have to notify them to clean our room. He has a smart attitudes, when we said to him it just waste the time to talk to him and we said he will have a negative review on the internet he just say okay like he doesn't care at all and when we walk away to our car and he said right behind us ,thank you for choosing to stay with us and hope you come back again to stay but his voice it very sarcastic. We hope this review make the hotel's owner very proud of this manager! The room C22 was hot AC. no AC in the bathroom at all. The shower fluctuating from hot to cold. If it was the only hotel in Thailand we'd never stay! We would not recommend.
Phillip Johnston, 2-night trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

The water supply and the shower head are not working properly
Verified Hotels.com guest review

8/10 Very good

Recommended
In general very pleasant stay, staff was friendly and they provided me with unexpected upgrade! Thank you for short but satisfying stay.
Verified Hotels.com guest review

8/10 Very good

I wanted to give it 5-Stars...
Cool Downs is a lovely little hotel - the room was great, it has a nice pool and little bar... it feels like it's a bit in the middle of nowhere but this just added to its appeal - and whilst not near any bars or restaurants it's very close to some lovely walks and a great waterfall. For all this I would have given it five stars but it let itself down on the service front - the restaurant closed the evening we were there and we were left with nothing to eat which was a massive pain. We also got over-charged for food and for transfers. Then at breakfast the food wasn't great (but the coffee was good!).
Verified Hotels.com guest review

8/10 Very good

Nice Resort and New to Stay At!!
The hotel has a private place and far from the city. So, you should have your own transportation method to be able to go anywhere you would like to visit. However, the breakfast is good but every day you should choose what you would like to have from their limited list. All stuff are good and friendly except one of them who argued about our order for the breakfast and said that "You Order this dish!!" that we did not order and wasn't expected from her to treat us unprofessionally!!!! Otherwise, everything went good at this place :)
Verified Hotels.com guest review