Choose dates to view prices

Grand Puteri Hotel

Photo gallery for Grand Puteri Hotel

Front of property
Outdoor pool
Minibar, desk, soundproofing, iron/ironing board
Lunch and dinner served
Lobby sitting area

Overview of Grand Puteri Hotel

Grand Puteri Hotel

3.0 star property
3-star hotel in Kuala Terengganu with outdoor pool and restaurant
7.6 out of 10 Good
7.6/10 Good

283 verified guest reviews

Property highlights

  • Pool
  • Free parking
  • Internet access
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is $37
Price available on 6/28/2023
PT 3981, Jalan Masjid Abidin, Bandar Kuala Terengganu, Kuala Terengganu, Terengganu, 20100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar

Room options

About this area

What's nearby

  • Kuala Terengganu Drawbridge - 2 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 25 min drive


  • Subway - 5 min walk
  • Uli Cafe - 5 min walk
  • Restoran Aharu Thai - 2 min walk
  • Warung Pokok Nangka - 3 min walk
  • KFC - 2 min walk

About this property

Grand Puteri Hotel

Grand Puteri Hotel is a great choice for a stay in Kuala Terengganu. Guests can take a dip in the outdoor pool or grab a bite to eat at Puteri Coffee House, which serves lunch and dinner. Fellow travelers say good things about the helpful staff and location.


English, Malay

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 173 rooms


  • Check-in time starts at 3 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free wired Internet access in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall


  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free wired internet

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Puteri Coffee House - This restaurant serves lunch, dinner, and light fare.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.


This property accepts credit cards.

Also known as

Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel
Grand Puteri Kuala Terengganu
Grand Puteri
Grand Puteri Hotel Hotel
Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel Hotel Kuala Terengganu

Frequently asked questions

Does Grand Puteri Hotel offer free cancellation for a full refund?
Yes, Grand Puteri Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Puteri Hotel?
As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Grand Puteri Hotel on Jun 28, 2023 start from $37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Puteri Hotel?
This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Puteri Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Grand Puteri Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Puteri Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Puteri Hotel?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Grand Puteri Hotel and nearby?
Grand Puteri Hotel has an outdoor pool.
Are there restaurants at or near Grand Puteri Hotel?
Yes, there's an onsite restaurant, Puteri Coffee House.
What's the area around Grand Puteri Hotel like?
Grand Puteri Hotel is a short 6-minute walk from Kampung Cina and 6 minutes' walk from Pasar Payang. Travelers recommend the hotel for its walkable location.







Staff & service




Property conditions & facilities




6/10 Good

Strategic Location, dont like- no ironing board and dificult to used the iron
Verified Expedia guest review

4/10 Fair

Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable. *Given stained towel. *Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room. *blood stained on the wall and on toilet curtain. *cigarete smells.
BASTIAH, 4-night romance trip
Verified Expedia guest review

4/10 Fair

A terrible experience
I have no idea how this hotel got such high rating before this. The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You can’t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification. I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am. I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated. The only consolation is the attitude of the staffs are good. In nutshell: 1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Don’t not deserve 3-stars. A boutique hotel will be better than this. 2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross. 3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast? 4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128. Don’t stay in this hotel unless you absolutely have to.
Min Tze, 1-night business trip
Verified guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

2/10 Poor

the man and boy pool site very dirty and my son found berudu in the pool very dirty
1-night family trip
Verified Expedia guest review

8/10 Very Good

quite ok...clean n comfort...staff is average, maybe need more training on customer service
MOHAMAD YUSOF, 3-night business trip
Verified guest review

10/10 Exceptional

Very good
The besttt hotel
Anis, 1-night family trip
Verified guest review

8/10 Very Good

The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses. Cleanliness is ok with the room/hotel.
ZAKARIA, 2-night trip with friends
Verified guest review

8/10 Very Good

1-night business trip
Verified guest review

8/10 Very Good

Md Johari, 1-night trip with friends
Verified guest review