Holiday Inn Express Xalapa, an IHG Hotel, Xalapa: Info, Photos, Reviews

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Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed | Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds | Down duvets, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Amenities
Policies

Xalapa hotel in historical district

9.2/10 Superb

319 verified Hotels.com guest reviews

Property highlights

Free breakfast

Parking available

Free WiFi

Air conditioning

Gym

Laundry facilities

Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000

Main amenities

Daily housekeeping
Free area shuttle
Fitness centre
Self parking
24-hour business centre
Business centre
24-hour front desk
Air conditioning
Front desk safe
Laundry service
Self-serve laundry
Conference space

For families

Free cots/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker

Room options

About this area

What's nearby

Heart of Xalapa

Getting around

Xalapa, Veracruz (JAL-El Lencero) - 28 min drive
Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 75 min drive
Xalapa Station - 14 min drive
Free local area shuttle

Restaurants

La Parroquia de Veracruz - 3 min walk
Reformanda - Barra de Café - 2 min walk
Postodoro - 3 min walk
Bola de Oro - 3 min walk
Maya - 2 min walk

About this property

Holiday Inn Express Xalapa, an IHG Hotel

Enjoy your visit to Xalapa with a stay at Holiday Inn Express Xalapa, an IHG Hotel. Guests can visit the fitness centre for a workout, and free perks include buffet breakfast daily and WiFi. Fellow travellers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 48 hours between stays

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

115 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in time from 3 PM until anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Secured covered on-site self-parking (MXN 25 per day)
Wheelchair-accessible parking on site
On-site parking includes off-street options

Off-site

Free area shuttle within 10 kilometres

Other information

Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning

Travelling with children

Free local shuttle

Working away

24-hour business centre
Meeting room
Conference space

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

Built in 2014
Safe-deposit box at front desk
Fitness centre
Banquet hall

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible parking
Assistive listening devices available
Low-height worktop and sink
Grab bar near toilet

Room amenities

Be entertained

32-inch flat-screen TV
Premium cable channels

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Down duvet
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)

Stay connected

Desk
Free WiFi
Free local calls

Daily housekeeping
In-room safe

Fees & policies

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Parking

Covered self-parking costs MXN 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Xalapa Hotel

Holiday Inn Express Xalapa

Frequently asked questions

Does Holiday Inn Express Xalapa, an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn Express Xalapa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Xalapa, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Holiday Inn Express Xalapa, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Xalapa, an IHG Hotel?

Yes. Self-parking costs MXN 25 per day.

What are the check-in and check-out times at Holiday Inn Express Xalapa, an IHG Hotel?

You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Holiday Inn Express Xalapa, an IHG Hotel?

No, this hotel doesn't have a casino, but Big Bola Casino (6-min drive) is nearby.

What is there to do at Holiday Inn Express Xalapa, an IHG Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Holiday Inn Express Xalapa, an IHG Hotel like?

Holiday Inn Express Xalapa, an IHG Hotel is in the heart of Xalapa, a short 1-minute walk from Juarez Park and 2 minutes' walk from Palacio de Gobierno. Travellers love the hotel's prime location.

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

20 Nov 2022

Great staff service and the beds, perfect!

Carmen, 1-night family trip

Verified Expedia guest review

10/10 Exceptional

19 Jan 2022

Close to many restaurants and bars.

Jose, 2-night trip

Verified Expedia guest review

8/10 Very good

13 Jan 2022

Property very clean and nice, the breakfast was not good it was less than basic

Clinton, 1-night family trip

Verified Expedia guest review

8/10 Very good

24 Dec 2021

This hotel is incredibly clean and well-located. The breakfast is remarkably ample. What I didn't like is that you have to go up 2 elevators to get to the reception area. Most of the 3 days I was there both the escalator and at least one of the 2 elevators were out of service. I realize that the hotel is not responsible for these mechanical problems. The best part was absolute silence in my room, despite the fact that hotel is in the middle of the center of the city. I highly recommend staying there!

Jacqueline, 3-night trip

Verified Expedia guest review