Guests
All properties in Xalapa, Veracruz, Mexico

Holiday Inn Express Xalapa

City-center hotel within easy reach of Juarez Park

  • Free buffet breakfast and free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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  • Guest Room
  • Guest Room
  • Suite, 1 Bedroom - Bathroom
  • Exterior
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1 / 81Guest Room
Av. I Zaragoz 8, Col. Centro, Xalapa, 91000, VER, Mexico
9.2.Superb.
  • Close to many restaurants and bars.

    Jan 16, 2022

  • Property very clean and nice, the breakfast was not good it was less than basic

    Jan 11, 2022

See all 300 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Easy parking
Convenient
  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • Free area shuttle
  • Fitness center
  • Self parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Xalapa
  • Juarez Park - 2 min walk
  • Xalapa Cathedral - 2 min walk
  • El Agora - 3 min walk
  • Diego Rivera Gallery - 4 min walk
  • Paseo de los Lagos Park - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, City View
  • Suite, 1 Bedroom

What’s around

Landmarks

  • Heart of Xalapa
  • Juarez Park - 2 min walk
  • Xalapa Cathedral - 2 min walk
  • El Agora - 3 min walk
  • Diego Rivera Gallery - 4 min walk
  • Paseo de los Lagos Park - 7 min walk
  • San Jose Church - 9 min walk
  • Los Berros Park - 10 min walk
  • Xalapa Gallery of Contemporary Art - 11 min walk
  • University of Latin America - 11 min walk
  • Los Tecajetes Park - 13 min walk

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 24 min drive
  • Xalapa Station - 16 min drive
  • Free area shuttle
map
See on map
Av. I Zaragoz 8, Col. Centro, Xalapa, 91000, VER, Mexico

At a glance

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (MXN 20 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 1
  • Conference space

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs MXN 20 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Holiday Inn Express Xalapa Hotel
  • Holiday Express Xalapa Xalapa
  • Holiday Inn Express Xalapa Hotel
  • Holiday Inn Express Xalapa Xalapa
  • Holiday Inn Express Xalapa Hotel Xalapa
  • Holiday Inn Express Xalapa an IHG Hotel
  • Holiday Inn Express Xalapa

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 20 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Doña Lucha (3-min walk), Oriental Wok (3-min walk), and La Bagueteria de Bravo (4-min walk).
  • Maintain your daily exercise routine at the gym.
9.2.Superb.
  • 8.0.Very Good

    This hotel is incredibly clean and well-located. The breakfast is remarkably ample. What I didn't like is that you have to go up 2 elevators to get to the reception area. Most of the 3 days I was there both the escalator and at least one of the 2 elevators were out of service. I realize that the hotel is not responsible for these mechanical problems. The best part was absolute silence in my room, despite the fact that hotel is in the middle of the center of the city. I highly recommend staying there!

    Jacqueline, 3 night trip, Dec 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    El hotel está ubicado en el centro de Xalapa es muy seguro y serca de todo restaurantes y lugares para visitar

    CESAR AUGUSTO, 1 night family trip, Aug 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel Was right close to the city center and restaurants it was great for as

    CESAR AUGUSTO, 1 night family trip, Aug 28, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Clean & Basic Hotel with Great Location!

    Good basic hotel with great location! Hotel staff were friendly and helpful. Room was very clean. Location is probably the biggest benefit here, you are in the heart of the city and great restaurants and parks are with a short walk, including Pargque Juarez. Also they do not appear to speak English if that matters to you. Only complaint was that some of the interior rooms face a blank white wall which is pretty close to your window.

    Ryan, 2 night trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommend, it’s quiet, clean, and located near the Centro. Free parking garage for guests next to hotel. Free breakfast in the morning.

    2 night family trip, Feb 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Xalapa Holiday Inn

    Great location. Very clean and new !

    Adolfo, 1 night business trip, Sep 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean new hotel located in downtown Jalapa. Close to the Cathedral, main park, good restaurants, and shopping.

    2 night family trip, Aug 23, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Super modern,comfortable,in room safe,well equipped modern bathroom. So convenient to the center of Xalapa. Front desk staff friendly helpful and efficient. The daily breakfast was a great way to start the day.

    4 night family trip, Aug 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good dtay

    Have come to expect a clean comfortable stay from Holiday Inn Express. Was not disappointed. We all enjoyed the breakfast buffet. Staff was professional and courteous.

    1 night business trip, Jul 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to Cathedral and other places downtown, very convenient.

    3 night trip, Dec 30, 2018

    Verified Orbitz guest review

See all 300 reviews