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City-center hotel within easy reach of Juarez Park
Close to many restaurants and bars.
Jan 16, 2022
Property very clean and nice, the breakfast was not good it was less than basic
Jan 11, 2022
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
This hotel is incredibly clean and well-located. The breakfast is remarkably ample. What I didn't like is that you have to go up 2 elevators to get to the reception area. Most of the 3 days I was there both the escalator and at least one of the 2 elevators were out of service. I realize that the hotel is not responsible for these mechanical problems. The best part was absolute silence in my room, despite the fact that hotel is in the middle of the center of the city. I highly recommend staying there!
Jacqueline, 3 night trip, Dec 20, 2021
Verified Expedia guest review
El hotel está ubicado en el centro de Xalapa es muy seguro y serca de todo restaurantes y lugares para visitar
CESAR AUGUSTO, 1 night family trip, Aug 29, 2021
Verified Expedia guest review
The hotel Was right close to the city center and restaurants it was great for as
CESAR AUGUSTO, 1 night family trip, Aug 28, 2021
Verified Expedia guest review
Good basic hotel with great location! Hotel staff were friendly and helpful. Room was very clean. Location is probably the biggest benefit here, you are in the heart of the city and great restaurants and parks are with a short walk, including Pargque Juarez. Also they do not appear to speak English if that matters to you. Only complaint was that some of the interior rooms face a blank white wall which is pretty close to your window.
Ryan, 2 night trip, Jun 22, 2021
Verified Hotels.com guest review
Highly recommend, it’s quiet, clean, and located near the Centro. Free parking garage for guests next to hotel. Free breakfast in the morning.
2 night family trip, Feb 12, 2021
Verified Expedia guest review
Great location. Very clean and new !
Adolfo, 1 night business trip, Sep 10, 2019
Verified Hotels.com guest review
Very clean new hotel located in downtown Jalapa. Close to the Cathedral, main park, good restaurants, and shopping.
2 night family trip, Aug 23, 2019
Verified Orbitz guest review
Super modern,comfortable,in room safe,well equipped modern bathroom. So convenient to the center of Xalapa. Front desk staff friendly helpful and efficient. The daily breakfast was a great way to start the day.
4 night family trip, Aug 9, 2019
Verified Expedia guest review
Have come to expect a clean comfortable stay from Holiday Inn Express. Was not disappointed. We all enjoyed the breakfast buffet. Staff was professional and courteous.
1 night business trip, Jul 4, 2019
Verified Hotels.com guest review
Close to Cathedral and other places downtown, very convenient.
3 night trip, Dec 30, 2018
Verified Orbitz guest review