Guests
All properties in Xalapa, Veracruz, Mexico

Holiday Inn Express Xalapa

City-center hotel in Xalapa

  • Free buffet breakfast and free WiFi
From
$45

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1 / 81Guest Room
Av. I Zaragoz 8, Col. Centro, Xalapa, 91000, VER, Mexico
9.2.Superb.
  • Good basic hotel with great location! Hotel staff were friendly and helpful. Room was…

    Jun 22, 2021

  • Highly recommend, it’s quiet, clean, and located near the Centro. Free parking garage for…

    Feb 12, 2021

See all 125 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Easy parking
Safe
Dining options
Convenient
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • Free area shuttle
  • Fitness center
  • Self parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Xalapa
  • Juarez Park - 2 min walk
  • Xalapa Cathedral - 2 min walk
  • El Agora - 3 min walk
  • Diego Rivera Gallery - 4 min walk
  • Paseo de los Lagos Park - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, City View
  • Suite, 1 Bedroom
  • Standard Room, 2 Queen Beds, Accessible

What’s around

Landmarks

  • Heart of Xalapa
  • Juarez Park - 2 min walk
  • Xalapa Cathedral - 2 min walk
  • El Agora - 3 min walk
  • Diego Rivera Gallery - 4 min walk
  • Paseo de los Lagos Park - 7 min walk
  • San Jose Church - 9 min walk
  • Los Berros Park - 10 min walk
  • Xalapa Gallery of Contemporary Art - 11 min walk
  • University of Latin America - 11 min walk
  • Los Tecajetes Park - 13 min walk

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 22 min drive
  • Xalapa Station - 14 min drive
  • Free area shuttle
map
See on map
Av. I Zaragoz 8, Col. Centro, Xalapa, 91000, VER, Mexico

At a glance

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (MXN 10 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Multilingual staff

Facilities

  • Year Built - 2014
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs MXN 10 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Holiday Inn Express Xalapa Hotel
  • Holiday Express Xalapa Xalapa
  • Holiday Inn Express Xalapa Hotel
  • Holiday Inn Express Xalapa Xalapa
  • Holiday Inn Express Xalapa Hotel Xalapa
  • Holiday Inn Express Xalapa an IHG Hotel
  • Holiday Inn Express Xalapa

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 10 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Doña Lucha (3-min walk), Asia Buffet (4-min walk), and Café Lago (4-min walk).
  • Maintain your daily exercise routine at the gym.
9.2.Superb.
  • 10.0.Exceptional

    Xalapa Holiday Inn

    Great location. Very clean and new !

    Adolfo, 1 night business trip, Sep 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean new hotel located in downtown Jalapa. Close to the Cathedral, main park, good restaurants, and shopping.

    2 night family trip, Aug 23, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Super modern,comfortable,in room safe,well equipped modern bathroom. So convenient to the center of Xalapa. Front desk staff friendly helpful and efficient. The daily breakfast was a great way to start the day.

    4 night family trip, Aug 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good dtay

    Have come to expect a clean comfortable stay from Holiday Inn Express. Was not disappointed. We all enjoyed the breakfast buffet. Staff was professional and courteous.

    1 night business trip, Jul 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to Cathedral and other places downtown, very convenient.

    3 night trip, Dec 30, 2018

    Verified Orbitz guest review

  • 8.0.Very Good

    Just what you expect from a Holiday Inn but with an excellent breakfast, better than stateside holiday inn breakfast for sure. Walking distance to parks and shopping. Great area.

    2 night family trip, Jun 26, 2017

    Verified Orbitz guest review

  • 8.0.Very Good

    A very good hotel, in a great location. Clean, comfortable, and with extremely helpful/friendly staff. The only downside was the breakfast which is rather basic.

    1 night family trip, Jan 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I liked pretty much everything. Great location, Great staff, very clean. Water Pressure is my only blemish for the whole stay.

    4 night business trip, Jun 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Es hotel muy bien ubicado, a dos cuadras de la catedral, buena atención, limpieza, desayuno sencillo pero bien, sólo un detalle; el agua de la regadera no sale muy caliente.

    4 night trip, Jan 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Siempre amables y resolviendo mis dudas

    1 night family trip, May 15, 2021

    Verified Expedia guest review

See all 125 reviews