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La Estrella Ostatu

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Free toiletries, hair dryer, towels
Standard Double Room | Individually decorated, individually furnished, desk, blackout curtains
Standard Double Room | Individually decorated, individually furnished, desk, blackout curtains
Standard Double Room | Individually decorated, individually furnished, desk, blackout curtains
Standard Single Room | Individually decorated, individually furnished, desk, blackout curtains

Overview of La Estrella Ostatu

La Estrella Ostatu

2.0 star property
Pension with bar/lounge, near Guggenheim Museum Bilbao

7.6/10 Good

139 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Bathtub
  • Bar
  • Laundry facilities
Map
Calle Maria Muñoz nº6, Bilbao, Vizcaya, 48005

Room options

About this area

What's nearby

  • In Bilbao City Centre
  • Guggenheim Museum Bilbao - 25 min walk
  • San Mames Stadium - 32 min drive

Getting around

  • Bilbao (BIO) - 28 min drive
  • Vitoria (VIT) - 58 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
  • Bilbao-Abando Station - 10 min walk
  • Bilbao Zabalburu Station - 14 min walk
  • Casco Viejo Station - 3 min walk
  • Ribera Tram Stop - 5 min walk
  • Arriga Tram Stop - 6 min walk

Restaurants

  • The Beetle Bar - 2 min walk
  • Lago - 3 min walk
  • K2 - 3 min walk
  • Iturriza Taberna - 3 min walk
  • Baster Bilbao - 3 min walk

About this property

La Estrella Ostatu

La Estrella Ostatu puts you 1.3 mi (2 km) from Guggenheim Museum Bilbao. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say good things about the helpful staff and overall comfort. The property is only a short walk to public transportation: Casco Viejo Station is 3 minutes and Ribera Tram Stop is 5 minutes.

Languages

French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Street parking available

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower

Languages

  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Digital TV channels

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This bar only serves breakfast.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 4.00 for adults and EUR 3.00 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number HBI 01001

Also known as

Estrella Ostatu Motel Bilbao
Estrella Ostatu Motel
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu Bilbao
La Estrella Ostatu Pension
La Estrella Ostatu Pension Bilbao

Frequently asked questions

Does La Estrella Ostatu offer free cancellation for a full refund?
Yes, La Estrella Ostatu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at La Estrella Ostatu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at La Estrella Ostatu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at La Estrella Ostatu?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at La Estrella Ostatu?
You can check in from 2:00 PM - 11:30 PM. Check-out time is 11:30 AM.
Is there an on-site casino at La Estrella Ostatu?
No, this pension doesn't have a casino, but Gran Casino Bilbao (14-min walk) is nearby.
Are there restaurants at or near La Estrella Ostatu?
Yes. Nearby restaurants include Iturriza Taberna (3-min walk), Baster Bilbao (3-min walk) and Charly (4-min walk).
What's the area around La Estrella Ostatu like?
La Estrella Ostatu is a short 3-minute walk from Casco Viejo Station and 5 minutes' walk from Ribera Market.

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

A very nice older hotel in the old city center
It is a nice older hotel in the old part of the city where only pedestrians are allowed. My room and bathroom were both large, the breakfast was a typical Spanish breakfast: coffee, fresh orange juice, a croissant and tostada with tomatoes and olive oil. There are two items to be aware of. First, there is no elevator and it is 26 stairs up to the lobby and 20 stairs up to each additional floor. Second, they do NOT have air conditioning, just a small fan in the room - I slept with the window open and fan at the foot of the bed with no sheet on, and it was still warm (they are having a heat wave in Europe). Otherwise, I found the hotel to be very nice and in a great location, less than 10 minute walk from the train station and with many restaurants, cafes and bars nearby. I would definitely stay here again.
26 stairs from the street to the lobby
Thomas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.
Andrew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Great little hotel right in the middle of casco viejo area. Plenty bars and restaurants on the street and nice plazas nearby, but no noise in the room. Staff were very nice and helpful. Breakfast basic but ideal. We would definitely recommend for a weekend in Bilbao.
Susan, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Pésima atención al cliente en la recepción
Ricardo, 1-night trip
Verified Expedia guest review

4/10 Fair

He estado 4 veces y la habitación siempre me ha parecido bien para el precio, pero el proiblema lo tuve en recepción la última que me trataron en público como si fuera hacer uso de la habitación diferente al contratado (1 persona). Entiendo ese hostal pueda tener clientes hagan ese tipo de irregularidades pero no deberian generalizar a todos y los encargados deberian ser mas amables
Ricardo, 1-night trip
Verified Expedia guest review

8/10 Very good

Daniel B, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Room was very clean and the host was excellent. A little noise late at night since you are right above the tapas bar. No air condition but there was a fan in the room.
2-night family trip
Verified Travelocity guest review