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The Windsor Boutique Hotel

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50-inch flat-screen TV with digital channels, TV, DVD player
Luxury Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Reception
Executive Suite, 1 King Bed | Bathroom | Designer toiletries, hair dryer, dressing gowns, slippers
Aromatherapy, hot stone massages, deep-tissue massages

Overview of The Windsor Boutique Hotel

VIP Access

The Windsor Boutique Hotel

4.0 star property
4-star hotel with spa, near Diana Wortham Theatre
9.6 out of 10 Exceptional
9.6/10 Exceptional

404 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
36 Broadway Street, Asheville, NC, 28801
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Coffee/tea in a common area
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Living room

Room options

About this area

What's nearby

  • In Downtown Asheville
  • The Orange Peel - 7 min walk
  • Harrah's Cherokee Center - Asheville - 1 min drive
  • University of North Carolina at Asheville - 3 min drive
  • Biltmore Estate - 10 min drive
  • Asheville Outlets - 9 min drive
  • Biltmore Park Town Square - 15 min drive
  • Pisgah National Forest - 29 min drive
  • Sierra Nevada Brewing Company - 22 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • Mellow Mushroom - 1 min walk
  • High Five Coffee - 3 min walk
  • Rowan Coffee - 2 min walk
  • Twisted Laurel - 4 min walk
  • Old Europe - 1 min walk
Map

About this property

The Windsor Boutique Hotel

At The Windsor Boutique Hotel, you'll be 0.4 mi (0.6 km) from The Orange Peel and 4.3 mi (7 km) from Biltmore Estate. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. The location and nearby shopping get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Front desk hours for this property vary from day to day. Guests arriving on the day of check-in must contact this property in advance to arrange check-in. Guests arriving outside of regular check-in hours will receive an email with special check-in instructions.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's games

What to do

  • Shopping
  • Access to nearby health club
  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1907
  • Art gallery on-site
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • DVD player
  • 50-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Queen sofa bed
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, C & Co 828-575-9144. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Windsor Boutique Hotel Asheville
Windsor Boutique Hotel
Windsor Boutique Asheville
Windsor Boutique
The Windsor Hotel Asheville
The Windsor Boutique Hotel Hotel
The Windsor Boutique Hotel Asheville
The Windsor Boutique Hotel Hotel Asheville

Frequently asked questions

Does The Windsor Boutique Hotel offer free cancellation for a full refund?
Yes, The Windsor Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Windsor Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Windsor Boutique Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Windsor Boutique Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Windsor Boutique Hotel?
You can check in from 4:00 PM - 11:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at The Windsor Boutique Hotel and nearby?
The Windsor Boutique Hotel has a spa and access to a nearby health club.
Does The Windsor Boutique Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
What's the area around The Windsor Boutique Hotel like?
The Windsor Boutique Hotel is in Downtown Asheville, a short 3-minute walk from Thomas Wolfe Memorial and 4 minutes' walk from Pack Square. Travellers say that the area is walkable and good for shopping.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing
This boutique hotel was filled with charm and unique art pieces that generated the wow factor. Many restaurants and stores within walking distance make the location perfect for ditching the car. The bakery a few doors down is a must stop. Art museum is also close by.
Katherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday weekend trip
We stayed for 3 days for my wife’s birthday. This place is absolutely amazing. You will not be disappointed. Everything from the attentive staff to the decor to the location was top notch. Kudos on a very well run and beautiful boutique hotel. We will be back.
Mike, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walkable excellent dining options were fantastic!
Phil, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel. Felt like the location was as good as you could get. Central. Everything walkable within 15 mins
Verified Travelocity guest review

10/10 Exceptional

i love this property its in the heart of Downtown Asheville. Good eats all around, staff is extremely helpful. The rooms are very comfortable, big comfy couch, nice kitchen easy room safety features.
Katherine, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This is my second time staying at the Windsor and won’t be my last. It’s my favorite private oasis in the middle of the city,
Sabra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and nestled right on the middle of the town! Wonderful!
Verified Expedia guest review